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Manager Xerox Customer Service Jobs in Indiana (NOW HIRING)

The selected candidate will sell the Xerox portfolio of digital services, software, technology, and ... Effectively grow and manage relationships with federal government customers within your assigned ...

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

New

Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...

Customer Service

Greenwood, IN

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

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Manager Xerox Customer Service information

Does Manager Xerox Customer Service offer remote jobs?

Manager Xerox Customer Service roles are typically based in an office environment, but some positions may offer remote or hybrid work options depending on the company's policies and the specific role. Candidates should review the job listing or contact the employer for details on remote work availability.

What is the difference between Manager Xerox Customer Service vs Customer Support Supervisor?

AspectManager Xerox Customer ServiceCustomer Support Supervisor
CredentialsTypically requires management experience, industry certifications, and customer service trainingRequires customer service experience, leadership skills, and possibly certifications
Work EnvironmentOffice setting, overseeing customer service teams, handling escalationsOffice or call center, supervising support staff, ensuring service quality
Employer & IndustryCommonly employed by Xerox or similar document solutions companiesEmployed across various industries with customer support teams
Search & Comparison IntentOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Manager Xerox Customer Service focuses on overseeing customer service operations within Xerox, managing teams, and handling escalations. In contrast, a Customer Support Supervisor typically supervises support staff directly, ensuring quality service delivery. Both roles require customer service experience and leadership skills but differ mainly in scope and seniority.

What are the most commonly searched types of Xerox Customer Service jobs in Indiana? The most popular types of Xerox Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Manager Xerox Customer Service jobs? Cities in Indiana with the most Manager Xerox Customer Service job openings:

Customer Service Coordinator - Indianapolis, IN

Xerox

Indianapolis, IN • On-site

$17.25 - $22.50/hr

Full-time

Posted 7 days ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers


Job description

General Information
City
Indianapolis
State/Province
Indiana
Country
United States
Date
Friday, July 31, 2026
Working time
Full-time
Ref#
20040445
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
39,240
Annual Base Salary Maximum
78,480
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our Reprographics & Digital Imaging Center (RDIC). In this role, you will serve as the primary point of contact for customers requesting print, scanning, and document services. You will coordinate customer requests, prepare production work orders, support digital imaging processes, and ensure high-quality service while meeting established turnaround times and customer expectations.
Why Join This Team?
  • Join a collaborative team delivering high-quality print and digital imaging solutions.
  • Build strong customer relationships while supporting a wide range of document services.
  • Develop your expertise in print production, digital imaging, and customer service operations.
  • Contribute to process improvements that enhance efficiency and customer satisfaction.
  • Grow your career with ongoing learning and development opportunities in a dynamic production environment.

What You Will Do:
  • Receive customer requests for print, scanning, and supply services via walk-in, email, website, and telephone.
  • Enter customer requests into production systems and create work orders for print, scanning, and supply fulfillment.
  • Prepare and provide quotes for customer-requested services and supplies.
  • Process invoices accurately for completed work orders.
  • Prepare customer documents for digital imaging, including reviewing physical documents for quality issues prior to scanning.
  • Organize, name, and index digital files according to customer requirements and established procedures.
  • Support post-imaging activities and other document processing services as required.
  • Work closely with production teams to ensure customer orders are completed accurately and on time.
  • Perform additional operational duties as needed to support business requirements.

What You Need to Succeed:
  • High school diploma or equivalent.
  • General understanding of computer technology, including Microsoft Office and Adobe applications.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Typing speed of at least 40 words per minute.
  • Ability to lift up to 30 pounds.
  • Ability to interpret customer requirements and translate them into accurate production work orders.
  • Strong organizational, multitasking, and prioritization skills with the ability to manage multiple customer requests simultaneously.
  • Ability to work independently in a deadline-driven environment and adapt to changing priorities.
  • Previous experience in a print-for-pay retail environment is preferred.

How We Set You Up for Success:
  • Comprehensive onboarding and training on Xerox production systems, digital imaging processes, and customer service procedures.
  • Collaboration with experienced production and customer service professionals.
  • Opportunities to develop your skills in print production, digital imaging, and document management.
  • Access to the tools and technology needed to deliver exceptional customer service.
  • An inclusive workplace focused on quality, collaboration, continuous improvement, and operational excellence.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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