Manager Workday Support Analyst Jobs in Decatur, GA

SeniorSystems Accountant - Workday Finance

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringingcutting-edgetechnology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost$5 billionand employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

TheSeniorSystems Accountant is a hands-onsubject matterexpert responsible for supporting,maintaining, and enhancing the organization's Workday Finance environment.This role serves as a key day-to-day resource for issue resolution, process improvements,system configuration,and end-user support. The ideal candidate combines solid accounting knowledge with strong Workday technical skills and a continuous improvement mindset.

Responsibilities

• Support the administration and configuration of Workday Finance, including business process frameworks, security roles, and user setup

• Act as a functional subject matter resource for Workday Finance, with working knowledge across General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Financial Close

• Partner with Accounting and Finance stakeholders to analyze business problems, document requirements, and support delivery of Workday Finance solutions

• Assistin developing business requirements, test scripts, and training documentation for Workday Finance projects and enhancements

• Troubleshoot system issues and configuration errors,identifyroot causes, and escalate or coordinate resolutions with IT or the Accounting Systems Manager

• Monitor system interfaces, integrations, and data flows between Workday Finance and upstream/downstream systems to ensure accuracy and completeness

• Analyze current accounting processes andidentifyopportunities for automation, efficiency gains, and configuration improvements within Workday

• Support system upgrades, Workday bi-annual releases, and new module implementations;assistwith regression testing and change communication

• Participate in user acceptance testing (UAT) andvalidatethat system changes meet functional and accounting requirements

• Create andmaintainstandard operating procedures (SOPs), user guides, and process documentation; deliver end-user training on Workday Finance functionality

• Support data governance processes and perform routine data quality reviews to ensure integrity across the Workday Finance ecosystem

Requirements

• Working knowledge of Workday Financeconfiguration, including business process design, security roles, and reporting

• Solid understanding of accounting processes including GL, AP, AR, Fixed Assets, and financial close cycles

• Familiarity with system integrations, API concepts, ETL processes, and change management practices

• Excellent analytical and problem-solving capabilities with a focus on continuous improvement

• Effective communication skills and ability to collaborate with cross-functional teams across both business and technical roles

• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment

• Ability to manage multiple projects with shifting priorities while meeting deadlines and producing meaningful deliverables

RequiredEducation and Experience

• Bachelor's degree in finance, accounting, information systems, or related field

• 3-5+ years of experience in Accounting, Finance, or Financial Systems roles

• Experience with Workday Financeina systems, configuration, or functional analyst capacity

• Experience with ERP or financial systems (e.g., Workday, SAP, Oracle, NetSuite)

• Familiarity with financial statements (P&L, Balance Sheet, Cash Flow) and core accounting principles

Preferred Qualifications:

• Workday certification or direct experience with Workday Financemodules (e.g., Accounting Center, Financial Accounting, Procurement)

• Prior involvement in ERP implementations or large-scale financial systems projects

• CPA, CMA, or equivalent accounting certification

• Knowledge of SOX compliance and internal control frameworks