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Manager Workday Support Analyst Jobs in Arizona (NOW HIRING)

JPMorgan Chase & Co

Credit Support Analyst

Tempe, AZ · On-site

  • Medical

  • Retirement

Job summary As a Credit Support Analyst Credit Coordinator in Commercial Solutions , you coordinate ... Identify, manage, and communicate vendor, documentation, and process risks that could impact ...

Blue Alliance

Client Support Analyst II

Phoenix, AZ · On-site

LayerCake, a Blue Alliance company, is a trusted managed services provider supporting various organizations with critical IT operations. They are seeking a Client Support Analyst II to provide ...

LayerCake

Client Support Analyst II

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description: Client Support Analyst II Company: Total Networks (LayerCake Technologies Phoenix ... Incident management and time tracking. * Remote support: Running scripts and pushing approved ...

LayerCake Technologies

Client Support Analyst II

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Client Support Analyst II Company: Total Networks (LayerCake Technologies Phoenix ... Incident management and time tracking. * Remote support: Running scripts and pushing approved ...

Skynet Innovations

Client Support Analyst II

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Support Analyst II Company: Total Networks (LayerCake Technologies Phoenix Branch) Location ... Incident management and time tracking. * Remote support: Running scripts and pushing approved ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Manage user accounts and permissions across various systems and applications. Participate in the ...

Wells Fargo

Treasury Management Support Analyst

Chandler, AZ · Hybrid

$28.85 - $43.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Experience with treasury management products and services * Prior sales support and/or ... Strong analytical skills with high attention to detail and accuracy * Strong organizational, multi ...

HCTec

IT Support Analyst II

Chandler, AZ

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. • Participate in ...

Deloitte

Workday Financials Manager

Tempe, AZ

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Manage user accounts and permissions across various systems and applications. • Participate in ...

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Manage user accounts and permissions across various systems and applications. • Participate in ...

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Manager Workday Support Analyst information

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What are popular job titles related to Manager Workday Support Analyst jobs in Arizona?

For Manager Workday Support Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Manager Workday Support Analyst jobs in Arizona look for?

The top searched job categories for Manager Workday Support Analyst jobs in Arizona are:

What cities in Arizona are hiring for Manager Workday Support Analyst jobs?

Cities in Arizona with the most Manager Workday Support Analyst job openings:

Manager Workday Support Analyst jobs near you

Credit Support Analyst

JPMorgan Chase & Co

Tempe, AZ • On-site

Full-time

Medical, Retirement

Re-posted 20 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

Join a team that helps deliver timely, accurate credit support for complex lending solutions. You'll coordinate critical closing activities and provide a high-touch experience to clients and internal partners.

Job summary

As a Credit Support Analyst Credit Coordinator in Commercial Solutions, you coordinate end-to-end closing activities for complex commercial loan facilities for auto dealership clients. You partner with bankers, underwriters, legal counsel, and third parties to collect and validate due diligence, support documentation, and help ensure loans close in accordance with approved terms.

Job responsibilities
  • Serve as the primary coordinator for loan transactions, managing tasks required to document and close approved loans.
  • Review credit approvals and confirm closing actions align with approved terms and conditions.
  • Collect, track, and validate due diligence items, escalating gaps and risks as needed.
  • Coordinate entity review, including organizational documents, authority evidence, and good standing verification.
  • Order and review lien and public record searches (for example, Uniform Commercial Code searches) to support collateral position and perfection.
  • Coordinate ordering, receipt, and review of title work, surveys, appraisals, environmental reports, and flood determinations, as required by the loan structure.
  • Coordinate receipt and review of insurance documentation and other required third-party reports.
  • Evaluate information received to confirm collateral requirements and closing conditions are satisfied.
  • Identify, manage, and communicate vendor, documentation, and process risks that could impact closing quality or timelines.
  • Communicate with clients as directed by the banker managing the relationship and provide responsive status updates to stakeholders.
Required qualifications, capabilities, and skills
  • Experience supporting commercial loan closings, including documentation and due diligence coordination.
  • Knowledge of commercial loan products and the end-to-end lending process from approval through closing.
  • Working knowledge of laws and regulations impacting due diligence, loan documentation, and collateral perfection.
  • Ability to review closing packages for accuracy, completeness, and adherence to approved terms.
  • Strong attention to detail and strong written and verbal communication skills.
  • Strong problem-solving, research, analytical, and decision-making skills.
  • Ability to work independently, prioritize effectively, and perform in a high-volume, fast-paced environment.
  • Strong interpersonal skills with the ability to partner effectively across multiple stakeholder groups.
  • Proficiency with Microsoft Office (including Excel, Word, and Outlook).
  • Reliable attendance and consistent follow-through on commitments.
  • College degree, paralegal background, or equivalent work experience.
Preferred qualifications, capabilities, and skills
  • Minimum of 1 year of compliance experience, including flood insurance requirements.
  • Experience reviewing commercial loan documentation for complex structures.
  • Experience with commercial real estate title work and survey review.
  • Experience supporting construction lending documentation and closing requirements.
  • Experience supporting lending solutions for auto dealership clients (for example, floorplan and acquisition financing).
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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