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Manager Vanguard Customer Service Jobs in Three Rivers, MI

Customer Service Associate

Portage, MI · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Kalamazoo, MI · On-site

$12.25 - $16.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Kalamazoo, MI · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Kalamazoo, MI · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Portage, MI · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Coldwater, MI · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Granger, IN · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Kalamazoo, MI · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Elkhart, IN

$13.75 - $19/hr

The Customer Service Associate will be responsible to provide customer service to the dealer ... Manager. Be a team player with a willingness to help others in the department. Assist with ...

Customer Service Associate

Kalamazoo, MI · On-site

$12.25 - $16.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

... Service Manager and team to continually develop new customers and new markets Order entry of all ... incoming orders Handle all levels of interaction with customers via phone, email, live chat, and ...

Showing results 21-40

Manager Vanguard Customer Service information

See Three Rivers, MI salary details

$22.6K

$53.5K

$93.1K

How much do manager vanguard customer service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for manager vanguard customer service in Three Rivers, MI is $53,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $64,600.00 per year, depending on experience, location, and employer.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What cities near Three Rivers, MI are hiring for Manager Vanguard Customer Service jobs?

Cities near Three Rivers, MI with the most Manager Vanguard Customer Service job openings:

Customer Service Representative

Kalamazoo, MI • On-site

$48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Job description

Position Overview
We are a work from work organization; this position is not remote.
Wage Range is $48k to 58k
Our Customer Service Representative position is more Project Management position, not a Call-Center position.
The Customer Service Representative (CSR) is responsible for delivering high-quality, consistent, and efficient service to customers through daily interaction with clients, sales representatives, production teams, and internal departments. This role supports the National Account Sales Team and requires a strong understanding of production processes to ensure accurate and timely communication. The CSR will manage customer orders, resolve issues, and provide technical support while maintaining detailed records. A commitment to customer satisfaction and the ability to thrive in a fast-paced environment are essential.
Responsibilities
You will be expected to:
  • Provide timely and accurate information about incoming customer order status and product knowledge requests.
  • Process customer orders/changes and returns according to established department policies and procedures.
  • Process customer returns according to established department policies and procedures.
  • Work closely with accounts receivable department to resolve any disputed payment items.
  • Provide timely feedback to the Company regarding service failures or customer concerns.
  • Partner with Sales Representatives to meet and exceed each customer's service expectations.
  • Ability to prioritize a fluctuating work load.
  • Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
Perform other duties as assigned.
Qualifications
  • High school diploma required; Associate or Bachelor's degree preferred
  • Minimum of one year in a customer service environment
  • Strong customer orientation and commitment to service excellence
  • Superior organizational and time management skills
  • Excellent verbal and written communication skills
  • Exceptional interpersonal skills and ability to interact across all levels of the company
  • Self-starter with the ability to work independently
  • High attention to detail and strong problem-solving skills
  • Proficiency in Microsoft Office; previous data entry experience required
  • Experience in a manufacturing environment preferred
Ability to manage multiple tasks in a fast-paced, team-based environment
Compensation & Benefits
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.