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Manager Vanguard Customer Service Jobs in Rio Rancho, NM

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Santa Fe, NM · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Bernalillo, NM

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Santa Fe, NM · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Albuquerque, NM · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Rio Rancho, NM

Manager Vanguard Customer Service information

See Rio Rancho, NM salary details

$23K

$54.6K

$95K

How much do manager vanguard customer service jobs pay per year?

As of May 29, 2026, the average yearly pay for manager vanguard customer service in Rio Rancho, NM is $54,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What are popular job titles related to Manager Vanguard Customer Service jobs in Rio Rancho, NM? For Manager Vanguard Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Manager Vanguard Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Manager Vanguard Customer Service jobs? Cities near Rio Rancho, NM with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Universal Waste Systems

Albuquerque, NM • On-site

$16 - $19/hr

Full-time

Posted 29 days ago

Job description

The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center.

Essential Responsibilities

  • Respond to a large variety of customer calls, web submissions and in-person visits including service inquiries and changes, complaints, billing and payment.
  • Log all customer service interactions into customer records.
  • Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail.
  • Meet and exceed departmental and municipality-governed metrics expectations.
  • Facilitate communication between customers and staff to coordinate services.
  • Maintain a working knowledge of company and industry products and services.
  • Participate in Department and Company-wide trainings to increase skill sets and improve service.

Knowledge, Skills & Abilities

Knowledge of:

  • Superior customer service-related techniques and telephone etiquette.
  • Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps.
  • Proper spelling, grammar, punctuation and word choice.
  • Multi-line call center and customer relationship management software (Tower experience a plus).

Ability to:

  • Actively listen to, and empathize with, customer concerns.
  • Employ de-escalation and conflict-resolution methodologies.
  • Maintain a positive attitude with customers and coworkers.
  • Proactively establish trust and credibility with customers and coworkers by maintaining accountability.
  • Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers.
  • Take initiative, self-manage time and productivity through multitasking.
  • Effectively and concisely communicate both orally and in writing.
  • Learn the products and services offered by Universal Waste Systems, Inc.
  • Anticipate customer needs and recommend appropriate products and services.
  • Type 40 WPM

Education, Training & Experience

  • Three years of related experience working in a high-volume call center required.
  • High school diploma or GED preferred.
  • Experience in the resource recovery industry preferred.
  • Bilingual (Spanish) a plus.

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.