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Manager Vanguard Customer Service Jobs in Paterson, NJ

Hobby Lobby Careers

Customer Service Manager

Paramus, NJ · On-site

$15.90 - $16.90/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

ALSTOM

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Hobby Lobby

Customer Service Manager

Paramus, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Gamer's Choice

Customer Service Manager

New York, NY · On-site

$70K - $80K/yr

We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

BANDANA

Customer Service Manager

Manhattan, NY · On-site

$18.61/hr

Customer Service Manager Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and ...

Agency.com

Customer Service Manager

Manhattan, NY · On-site

$90K - $120K/yr

Customer Service Manager (Team Manager) Agency Cybersecurity is a fast growing venture backed startup that provides best-in-class cybersecurity and compliance. Our software and services simplify ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Maintain and update member records and databases in CRM or club‐management software. Escalate ... and professional service. Requirements Legally authorized to work in the United States ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Familiar with CRM systems and practices * Ability to respond efficiently with customer inquiries ... provide services to our clients. For specific information on how eVance, Inc protects personal ...

Market Value Inc

Customer Service

Manhattan, NY

$17.75 - $24/hr

Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers.

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All JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Paterson, NJ

Manager Vanguard Customer Service information

See Paterson, NJ salary details

$24.9K

$59K

$102.8K

How much do manager vanguard customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager vanguard customer service in Paterson, NJ is $59,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $71,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What are popular job titles related to Manager Vanguard Customer Service jobs in Paterson, NJ? For Manager Vanguard Customer Service jobs in Paterson, NJ, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Paterson, NJ look for? The top searched job categories for Manager Vanguard Customer Service jobs in Paterson, NJ are:
What cities near Paterson, NJ are hiring for Manager Vanguard Customer Service jobs? Cities near Paterson, NJ with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Case Manager - Vanguard

Case Manager - Vanguard

LUTHERAN SOCIAL SERVICES OF NY

Queens, NY • On-site

$48K - $50K/yr

Full-time

Posted 24 days ago

Job description

LUTHERAN SOCIAL SERVICES OF NEW YORK
POSITION: Case Manager
REPORTS TO: Case Manager Supervisor
LOCATION: Sanctuary Facility
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT: Non-Exempt Salaried
GENERAL DESCRIPTION:
The Case Manager promotes clients' wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
This is a 24-hour program. Case Managers are classified as essential workers, and as such accept responsibility for the completion of their critical services to clients, on site, even during times of emergency. These include, but are not limited to, emergencies caused by weather, nationwide pandemics, civil unrest, and domestic threat.
MAJOR DUTIES AND RESPONSIBLITIES:
• Carries caseload (total # to be determined and is subject to change).
• Meets with caseload clients at least weekly and/or as needed on an individual basis, through assessment with Director of Social Services.
• Links clients with appropriate providers and resources throughout the continuum of health and human services and care settings based on the needs and values of the clients. Escorts clients to scheduled and unscheduled psychiatric/medical care.
• Ensures that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintains a non-judgmental, unbiased approach.
• Prioritizes best practices for client safety and health in the face of immediate crises, through the outreach of qualified emergency responders.
• Conduct room inspections and ensure proper follow-up to findings, assisting clients as needed.
• Support clients post-discharge utilizing the Critical Time Intervention (CTI) model to help coordinate comprehensive services at their new place of residency.
• Provide emotional and practical support during the time of transition and help strengthen the clients' ties to services, social support systems, and the overall community.
• Maintains client records as "audit-ready" at all times, as required by program funding sources. This includes, but is not limited to, recording progress notes, constructing independent living plans, updating medical and mental health information, and completing psychosocial assessments.
• Adheres to confidentiality protocols outlined by the agency.
• Works along with other staff to determine the best exit strategy based on clients' individual needs and desires as well as navigating benefit programs, legal systems, medical and mental health benefits and other city agencies.
• Performs other duties as assigned by the Director of Sanctuary or Director of Social Services.
• Represents Lutheran Social Service of New York's mission, values, ethics, and upholds agency Code of Conduct at all times.
SUPERVISES:
• No.
EDUCATION:
• High School Diploma or Equivalent; Bachelor's Degree Preferred.
EXPERIENCE:
• Minimum of 2 years in human services preferred.
• Working experience with individuals and knowledge of issues related to immigration, asylum seekers, homelessness, HIV, substance abuse, mental illness, entitlements, and domestic violence.
SKILLS & ABILITIES:
• Good spoken and written expression.
• Good time management skills, able to handle multiple tasks and assignments at once as well as adhere to the punctuality of a set schedule.
• Able to establish therapeutic relationships with clients and positive working relationships within LSSNY and with external agencies.
• Sensitive to intersectionality, different cultures, housing equality and a demonstrated ability to work within a social/racial justice framework.
• Working knowledge of Microsoft Office (Word and Excel).
• Knowledge of CARES system a plus.
• Knowledge of evidence-based practice models such as Critical Time Intervention (CTI) preferred.
• Bilingual English/Spanish required.
OTHER REQUIREMENTS:
• Crisis intervention skills.
• Familiarity with Health Insurance Portability and Accountability Act (HIPAA).
• Willing to participate in continuing education.

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