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Manager Usps Customer Service Jobs in Washington

ECS

Full Stack Developer

Arlington, VA · On-site

$100K - $120K/yr

This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA ... Monolith, Microservices, Serverless, Service Mesh)

Service Experts

Manager, Customer Service

Fairfax, VA · On-site

Develop and manage tiered outbound campaigns based on customer opportunity, revenue potential, service-center capacity, seasonality, and business priorities. * Lead Recovery & Customer Growth: Drive ...

Pae

Customer Service Manager

Mclean, VA · On-site

Certified Customer Service Manager (CCSM); Customer Service Excellence Certification. PREFFERRED EXPERIENCE Bachelor's degree in business administration, Communications, Public Relations, or a ...

Amentum

Customer Service Manager

Mclean, VA · On-site

Certified Customer Service Manager (CCSM); Customer Service Excellence Certification. PREFFERRED EXPERIENCE Bachelor's degree in business administration, Communications, Public Relations, or a ...

Leidos

Customer Service Delivery Manager

Washington, DC · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this mission-critical leadership role, you will oversee service delivery across assigned NASA Centers ...

Leidos

Customer Service Delivery Manager

Greenbelt, MD · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this mission-critical leadership role, you will oversee service delivery across assigned NASA Centers ...

Socket.dev

Customer Service Manager, US

Arlington, VA · On-site

$125 - $150/hr

S., we're looking for a Customer Service Manager, US to lead our customer service strategy, operational excellence, and digital transformation agenda. Reporting to the VP of Customer Retention, you ...

New

Transdev

Customer Service Manager - Lorton

Lorton, VA · On-site

$65K - $77K/yr

Customer Service Manager - Huntington Transdev in Lorton, VA is hiring a Customer Service Manager. The Customer Service Manager assists passengers with situations including, but not limited to ...

Transdev

Customer Service Manager - Lorton

Lorton, VA · On-site

$65K - $77K/yr

Customer Service Manager - Huntington Transdev in Lorton, VA is hiring a Customer Service Manager. The Customer Service Manager assists passengers with situations including, but not limited to ...

ECS

Senior Databricks Migration Engineer

Arlington, VA · On-site

$130K - $158K/yr

ECS is seeking a Senior Databricks Migration Engineer to work onsite for the US Postal Services ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

MDW Associates

Full Stack Developer

Arlington, VA · On-site

$100K - $120K/yr

This position is onsite 4 days a week at our USPS customer site in Arlington, VA.The Full Stack ... We provide Federal government clients with consulting, management services, advisory and assistance ...

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All JobsUsps Customer Service JobsManager Usps Customer Service JobsManager Usps Customer Service Jobs in Washington

Manager Usps Customer Service information

What is the difference between Manager Usps Customer Service vs Customer Service Representative?

AspectManager Usps Customer ServiceCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent
Work EnvironmentSupervisory role in USPS facilities or officesFrontline customer interaction in USPS locations or call centers
ResponsibilitiesOverseeing customer service teams, resolving escalated issues, implementing policiesAssisting customers, answering inquiries, processing transactions

The main difference is that the Manager Usps Customer Service oversees teams and manages operations, while the Customer Service Representative handles direct customer interactions. Managers focus on leadership and problem resolution at a higher level, whereas representatives focus on day-to-day customer support tasks.

How to become a manager USPS customer service?

To become a USPS Customer Service Manager, candidates typically need prior experience in customer service or postal operations, along with strong leadership and communication skills. A high school diploma or equivalent is required, and some positions may prefer or require post-secondary education or management training. Advancement often involves demonstrating performance, completing USPS training programs, and applying through internal promotion processes.

What are the most commonly searched types of Usps Customer Service jobs in Washington?

The most popular types of Usps Customer Service jobs in Washington are:

What are popular job titles related to Manager Usps Customer Service jobs in Washington?

For Manager Usps Customer Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Manager Usps Customer Service jobs in Washington look for?

The top searched job categories for Manager Usps Customer Service jobs in Washington are:

Manager Usps Customer Service jobs near you
Infographic showing various Manager Usps Customer Service job openings in Washington as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Full Stack Developer

ECS

Arlington, VA • On-site

$100K - $120K/yr

Full-time

Re-posted 23 days ago

Job description

ECS is seeking a Full Stack Developer to work with data scientists and analysts to rapidly design, implement, test, and deploy applications and cloud-based platforms capable to tackling complex analytical tasks using large datasets. This position works for the US Postal Services' Inspector General's Office (OIG) at our Arlington, VA office.
Please Note: This position is contingent upon additional funding and requires a Public Trust background investigation. This entails an in-depth background check & either US Citizenship or Permanent Resident (Green Card) status.
Responsibilities include:
  • Work with data scientists and analysts to rapidly design, implement, test, and deploy
    applications capable to tackling complex analytical tasks using large datasets
  • Communicate with end users, team lead, and team members to create and support new
    products and features
  • Communicate with product users to enhance or troubleshoot products
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Write effective APIs
  • Build features and applications with a responsive design
  • Write technical documentation and support data governance strategy
  • Function in an Agile based team environment

Note: This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.
Salary Range: $100,000 - $120,000 annually
General Description of Benefits
  • Professional certification(s) in a related field of web development and/or front-end/back-end
    disciplines
  • Degree in Computer Science, Web Development, or relevant field
  • 3+ years of JavaScript development experience (client-side and server-side)
  • 5+ years of experience with full stack development
  • 5+ years of experience and skill writing coding languages (e.g. Python, JavaScript, SQL, C#)
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, Typescript,
    jQuery)
  • Knowledge of front-end frameworks (e.g. Angular, React, Node.js)
  • Knowledge of multiple back-end languages (e.g. Python/C#) and backend frameworks (e.g. Flask,
    Django)
  • Familiarity with databases (e.g. MySQL, Teradata), web servers (e.g. Apache) and UI/UX design
  • Experience in designing and integrating different API architectures (e.g. REST, gRPC)
  • Server management and deployment for the relevant environments (e.g. Azure, AWS)
  • Knowledge of message brokers (e.g. Kafka, EventHub), version control (e.g. Azure DevOps,
    GitHub) and Websockets
  • Knowledge of architectural patterns (e.g. Monolith, Microservices, Serverless, Service Mesh)

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