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Manager Text Chat Jobs in Portland, OR (NOW HIRING)

Support document management, compliance checks, and reporting processes * Proactively identify and ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Youth Crisis Line Team Lead

Portland, OR · On-site

$24 - $29.17/hr

YouthLine Managing Supervisor Location: Portland, OR (working at multiple locations) Youth Crisis ... via call, text, and chat on the YouthLine help, support, and crisis line. About YouthLine

Showing results 21-40

Manager Text Chat information

See Portland, OR salary details

$24.4K

$65.1K

$108.7K

How much do manager text chat jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager text chat in Portland, OR is $65,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Portland, OR?

The most popular types of Text Chat jobs in Portland, OR are:

What are popular job titles related to Manager Text Chat jobs in Portland, OR?

For Manager Text Chat jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Manager Text Chat jobs in Portland, OR look for?

The top searched job categories for Manager Text Chat jobs in Portland, OR are:

Client Advocate I, Group Benefits

Trucordia

Tigard, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

  1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
  2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
  3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"?
  4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
  5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.
Job Description
  • Assist Client Managers with processing insurance transactions
  • Process enrollment changes
  • Maintain up-to-date and accurate account information in the agency management system
  • Request and track information from carriers as needed
  • Assist with the development of the formal Request for Proposals (RFP's)
  • Collaborate with Client Executives and Client Managers on transactional service needs
  • Assemble and format client information packets and deliverables including benefits summaries
  • Ensure updated client digital files
  • May support constructing benefits guides and wrap documents
  • Analyze data and spreadsheets for internal and client use
  • Support document management, compliance checks, and reporting processes
  • Proactively identify and communicate any administrative issues or inconsistencies
  • Supports other special projects and duties as assigned
Qualifications
  • High school diploma or equivalent
  • Strong attention to detail and organizational skills
  • Proficiency with Microsoft Excel and other Office applications
  • Excellent written communication and task follow-through
  • Interest in the insurance industry and a willingness to learn
  • Ability to work independently while taking direction from multiple team members
Additional Information

Please see our company Benefits:

  • Medical, Dental, Vision
  • Life Insurance and AD&D
  • FSA / HSA
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Supplemental Health Insurance
  • EAP
  • Pet Insurance
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company")  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.