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Manager Telus Jobs in Calgary, AB (NOW HIRING)

Join TELUS and Elevate Your Sales Career! Are you a natural at building relationships and ... As an Account Manager, you are creative, resilient, and passionate about learning and exceeding ...

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Disability Case Manager (CM2) - TELUS Health Absence and Disability Management TELUS Health ...

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Manager Telus information

What is the difference between Manager Telus vs Customer Service Supervisor Telus?

AspectManager TelusCustomer Service Supervisor Telus
Required CredentialsBachelor's degree, management experienceHigh school diploma, customer service experience
Work EnvironmentOversees teams, strategic planningSupervises customer service reps, handles escalations
Employer & Industry UsageTelecommunications, corporate officesTelecommunications, call centers
Common Search & ComparisonLeadership roles, management responsibilitiesFrontline supervision, customer interactions

The main difference between Manager Telus and Customer Service Supervisor Telus lies in their scope of responsibilities. Managers focus on strategic planning and team leadership at a higher level, often requiring management experience and a degree. Customer Service Supervisors handle daily team supervision and customer escalations, typically with less formal education. Both roles are essential in the telecommunications industry but differ in seniority and focus.

What are the most commonly searched types of Telus jobs in Calgary, AB?

The most popular types of Telus jobs in Calgary, AB are:

Executive Experience Coordinator, TELUS Health Care Centers - Calgary

Calgary, AB • On-site


TELUS
Telecommunications • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

21st of 99 rated telecommunications companies

Good employer

Respectful managers

Uninterrupted breaks


Full-time

Posted 15 days ago


Job description

Description

Location: TELUS Health Care Centre, Calgary
Hours: 6:30AM - 2:30PM PST (Monday to Friday) Important, you must be in person at the clinic during these hours
Status: Regular Full Time

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Simply put, our team members across the country are united by their commitment to continuously innovate to make healthcare more accessible and deliver improved health experiences for everyone.

TELUS Health Care Centres is a connected network of 13 best-in-class medical centers where our renowned and passionate teams of healthcare professionals can capitalize on TELUS Health's innovative digital health technology to deliver:

  • Highly personalized care

  • Enhanced patient experiences

  • Easy access to a broad range of services in preventive health, wellness, primary care, mental health and occupational health

What You'll Do

As an Executive Experience Coordinator, you'll be the welcoming face of our clinic, ensuring every patient feels valued and supported. You'll go beyond check-ins and clinic tours-you'll build relationships, understand patient needs, and match them with the right products and services to achieve their health goals.

  • Deliver a personalized, concierge-level experience for patients from check-in to check-out

  • Build relationships to understand patient health goals and proactively recommend relevant services

  • Act as a product expert, guiding patients through our private pay offerings and facilitating bookings

  • Track patient interactions in our CRM, maintain a pipeline of opportunities, while ensuring compliance with privacy regulations

  • Work collaboratively with medical teams to ensure a holistic, patient-first approach to care

  • Follow up with patients via email or phone to enhance engagement and retention

Qualifications

What You Bring to the Table

  • Education & Experience: Post-secondary degree in Sales, Marketing, Hospitality, or a related field. 2-3 years in a sales or hospitality role with a strong focus on customer relationships

  • Patient Guidance: Ability to guide patients through available healthcare services, providing transparent and ethical recommendations

  • Sales Excellence: Proven ability to exceed engagement goals through consultative and relationship-based approach

  • People-First Approach: Engaging, proactive, and passionate about delivering a top-tier client experience

  • Organizational Skills: Ability to juggle multiple priorities while maintaining attention to detail

  • Tech-Savvy: Proficient in CRM databases, data management, and Google Workspace

  • Industry Knowledge: Familiarity with the private and public health sectors with experience in EMR systems is a plus

Nice to Have's

  • Competitive candidates will have experience with consultative selling in a healthcare or wellness setting

  • Experience supporting an executive audience (C-suite level executives or senior management)

  • Benefits

  • Opportunity to join a fast-paced team in a fun, learning-intensive environment

  • Help build out the future of the Executive Experience Coordinator function at TELUS Health

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.



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