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Manager Telecommunications Dispatcher Jobs (NOW HIRING)

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate ... manager as appropriate. * Participate in required training programs. * Perform basic data entry.

... management skills. Qualifications: * High school diploma or equivalent. * Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR a minimum of 2 years of high-demand ...

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Maintain professional telecommunication contact with field units and other agencies. * Demonstrate ... manager as appropriate. * Participate in required training programs. * Perform basic data entry.

... Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime ... Operations, services, and activities of a public safety telecommunications and dispatch center.

Dispatcher

Topeka, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Drop Bury Dispatcher

Janesville, WI · On-site

$24 - $32/hr

Receive, prioritize, and manage operational escalations, including: * ECAFs * Precaps * Customer ... Experience supporting telecommunications, utility, construction, or field service operations.

Receive, prioritize, and manage operational escalations, including: * ECAFs * Precaps * Customer ... Experience supporting telecommunications, utility, construction, or field service operations.

Dispatcher

Holton, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Auburn, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Silver Lake, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Ottawa, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Topeka, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Perry, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Vassar, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Burlingame, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Eudora, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Dispatcher

Wellsville, KS · On-site

$22.90/hr

... manage requests for ambulance assistance/transport from various sources. This position works 12 ... Must have minimal medical training or telecommunications experience or, have at least one year ...

Showing results 41-60

Manager Telecommunications Dispatcher information

See salary details

$30K

$62.9K

$103.5K

How much do manager telecommunications dispatcher jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager telecommunications dispatcher in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Telecommunications Dispatcher vs Telecommunications Dispatcher?

AspectManager Telecommunications DispatcherTelecommunications Dispatcher
CertificationsFCC licenses, management certificationsFCC licenses, basic dispatch training
Work EnvironmentSupervisory, administrative, office-basedField operations, radio dispatch centers
ResponsibilitiesOverseeing dispatch teams, strategic planningResponding to calls, coordinating communication

The Manager Telecommunications Dispatcher typically oversees dispatch operations, requiring leadership skills and management certifications, while the Telecommunications Dispatcher focuses on direct communication tasks. Both roles are essential in the telecommunications industry, but they differ mainly in scope and responsibilities.

What does a manager telecommunications dispatcher do?

A manager telecommunications dispatcher oversees the coordination and dispatching of communication services, such as emergency calls or technical support, ensuring efficient operation. They supervise dispatch staff, manage communication systems, and ensure compliance with safety and operational protocols, often using radio, phone, or computer-aided dispatch tools.

What cities are hiring for Manager Telecommunications Dispatcher jobs?

Cities with the most Manager Telecommunications Dispatcher job openings:

What are the most commonly searched types of Telecommunications Dispatcher jobs?

The most popular types of Telecommunications Dispatcher jobs are:

What states have the most Manager Telecommunications Dispatcher jobs?

States with the most job openings for Manager Telecommunications Dispatcher jobs include:

$41K - $65K/yr

Full-time

Re-posted 21 days ago


NORCAL Ambulance rating

6.9

Company rating: 6.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Description

Position Summary and Responsibilities:
Pay:  $41,000-$65,000/yr
Hours: Full Time


The primary job responsibility of the Dispatcher/Customer Service Agent is to: 
  • receive, prioritize, coordinate and dispatch NORCAL Ambulance calls for service for ALS, BLS and CCT crews in a swift and proper manner using our Communications Center Dispatch Software. 
  • Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities.
  • Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. 
  • He/she shall be responsible for: dispatching and call taking for NORCAL Ambulance crews to both the emergency and interfacility setting, including emergency and private callers. 
  • The Dispatcher will operate tracking, radio or cell phone communication equipment to monitor the status of field personnel and units. 
  • The dispatcher will perform other related tasks and duties as assigned by the departmental leadership.


Primary Daily Duties:


The Dispatcher/Customer Service Agent may be assigned to one or more duties. These duties include, but are not limited to the following:

  • Receive and prioritize all incoming requests for dispatch.
  • Efficiently dispatch units to emergency and non-emergency calls in a timely manner.
  • Demonstrate the ability to make accurate moment-to-moment decision making in regard to the dispatch of emergency and non-emergency vehicles.
  • Effectively triage all incoming requests for service and sends the appropriate unit according to Northwest Ambulance policy and procedure.
  • Obtain required information from party requesting medical transport.
  • Maintain professional telecommunication contact with field units and other agencies.
  • Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or mounted radios; troubleshoots problems including mechanical/equipment problems and contact the operations manager as appropriate.
  • Participate in required training programs.
  • Perform basic data entry.
  • Provide excellent customer service to all callers and crew members.

  #Dispatch1   

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:

  • Excellent ability to communicate and work cohesively with EMT's, RN's and Administration.
  • Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers.
  • Computer competency including proficiency with Microsoft Suite, Google Docs, and current Dispatch Software.
  • Ability to consistently deliver outstanding customer service to all internal and external customers.
  • Highly dependable and able to meet internal deadlines consistently. 
  • Strong organization skills and attention to detail.
  • Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
  • Ability to work independently as well as in groups.
  • Ability to maintain a professional manner and appearance at all times.
  • One year of EMS and/or dispatch related experience and/or training preferred.
  • Knowledge of Northern California geography.
  • Able to function in a high-stress environment where the work goes from minimal to overload within moments.
  • Must act in a mature, courteous, and decisive nature in order to provide maximum customer service



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