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Manager Technology Operations Jobs in Westfield, MA

Metasys

UCMDB Consultant

Hartford, CT

Our unique quick-start solutions are designed to empower IT operations teams with the efficiency ... Detailed Task Description Analyze HPE Service Manager CMDB Data Model Map UCMDB/UD CIT Model with ...

Munich Re

Senior IT Risk Officer

Hartford, CT · Hybrid

... with complex IT operations, regulatory expectations, and technology risk across multiple ... Prepare clear reporting and executive-ready materials for senior stakeholders, executive management ...

Munich RE

Senior IT Risk Officer

Hartford, CT · On-site

... with complex IT operations, regulatory expectations, and technology risk across multiple ... Prepare clear reporting and executive-ready materials for senior stakeholders, executive management ...

Victor Sierra Aviation

Operations Manager

Palmer, MA · On-site

$110 - $140/hr

Operations Manager Operating Company: McFarlane Alaska Reports To: Site Leader Location: Palmer, AK ... Coordinate cross-functional efforts to launch new aviation products and integrate new technologies

Viant

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and ... new technology, approaches and new processes. Demonstrated leadership and team building skills.

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

medplast

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and ... new technology, approaches and new processes. Demonstrated leadership and team building skills.

Raising Cane's

Operations Manager

Hartford, CT

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

medplast

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and ... new technology, approaches and new processes. Demonstrated leadership and team building skills.

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Showing results 21-40

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Westfield, MA

Manager Technology Operations information

See Westfield, MA salary details

$32.4K

$66.3K

$123.7K

How much do manager technology operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager technology operations in Westfield, MA is $66,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Westfield, MA are hiring for Manager Technology Operations jobs?

Cities near Westfield, MA with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Westfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,258 per year, or $31.9 per hour.

IT Support Professional: Information Technology- 7165

CHR

Windsor, CT • On-site

$21.50 - $29.25/hr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Information Technology Support Professional
EMPLOYMENT TYPE: Full-time, 40 hours/wk
SCHEDULED HOURS: Monday-Friday, 8:00AM-4:30PM
PROGRAM/LOCATION: Information Technology, Windsor, CT
PC#: 2735
ABOUT THE POSITION:
To provide a point of contact for end users to receive a high level of support and maintenance within the organization's desktop computing environment. This includes supporting M365, software application support as well as installing, diagnosing, repairing, maintaining and upgrading all PC hardware, network and voice equipment to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
By:
  • Professionally and positively support all facets of CHR IT Systems across multiple
  • Maintain High-level knowledge of commonly used software, hardware and
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Handle business-critical IT tasks and system improvements
  • Research and evaluate emerging technologies, hardware, and software

DUTIES & RESPONSIBILITIES:
  • Provide first- and second-level technical support to employees through phone, email, chat, and in-person assistance.
  • Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues.
  • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
  • Create, configure, and manage user accounts, passwords, permissions, and access to applications and systems.
  • Support Microsoft Windows, Microsoft 365, collaboration tools, and other business applications.
  • Assist with network connectivity, Wi-Fi, VPN, printers, and other infrastructure-related issues.
  • Manage and document support requests using a ticketing/help desk system.
  • Escalate complex technical issues to appropriate IT personnel or vendors when necessary.
  • Maintain accurate documentation of IT procedures, configurations, inventory, and troubleshooting solutions.
  • Assist with software deployments, system upgrades, hardware refreshes, and IT projects.
  • Monitor and follow established cybersecurity, data protection, access control, and IT security policies.
  • Provide user training and guidance on technology, applications, cybersecurity awareness, and best practices.
  • Assist with IT asset management, including inventory, deployment, maintenance, and retirement of equipment.
  • Participate in backup, disaster recovery, and business continuity activities as assigned.
  • Stay current with emerging technologies and recommend improvements that enhance productivity, reliability, and security.
  • Perform other IT-related duties as assigned.

QUALIFICATIONS:
Education: Certificate or Associate's Degree in Computer Science, Bachelor's or equivalent in Computer Science, Information Systems or related field preferred.
Required Experience:
  • Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.
  • 2+ years of experience providing technical support in a professional environment.
  • Strong knowledge of Windows operating systems, Microsoft 365, common business applications, and computer hardware.
  • Working knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.
  • Experience with help desk/ticketing systems and remote support tools.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong customer service skills and the ability to work effectively with users of varying technical abilities.
  • Ability to prioritize multiple requests and manage time effectively.

Preferred Qualifications
  • Experience with Active Directory or Microsoft Entra ID.
  • Experience supporting Microsoft 365 administration.
  • Familiarity with endpoint management and mobile device management tools.
  • Knowledge of cybersecurity principles and IT security best practices.
  • Experience with IT asset management and software deployment.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft, ITIL, or similar credentials.

Licensure/Certification/Registration: A+ certification, MCP or IT Support Certification a plus
WHY CHR:
  • Voted Top Workplace 13 years in a row!
  • Generous paid time off, including your birthday!
  • 403b Retirement Plan contributions
  • Competitive insurance premiums

    • Discounts on pet, auto, and home insurances as well!

  • Education and licensure reimbursement

    • NHSC loan repayment program offered at select sites!
    • Tuition Reimbursement/Professional Development program

  • Career development

    • Internal career fairs- meet directly with a recruiter and discuss your career goals
    • Plenty of growth opportunities
    • Free trainings, clinical supervision, and mentoring available at many programs

  • Robust wellness program

    • Annual wellness stipend
    • 3 free confidential counseling sessions available 24/7 to employees and household dependents through an employee assistance program
    • FREE premium subscription to the Calm app (meditations, music, sleep stories and more!) for you and up to 5 family members
    • Virtual bring your pet to work lunches, free weekly yoga, employee appreciation events, and more!

  • Ample opportunities to get involved and have your voice heard

    • Employee-lead resource groups
    • Leadership luncheons with our CEO
    • Join any one of our agency committees!

  • Stay informed with frequent updates

    • Weekly video messages directly from our CEO
    • Monthly newsletters

  • And much, much more...!

*Many of the benefits listed above are available to all staff regardless of hours worked! Please note that some of the listed benefits may be subject to eligibility.
COMPENSATION*:
$23.9216/hour minimum and up, dependent upon experience.
*Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an EEO and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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