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Manager Technology Operations Jobs in Somerville, MA

Saviance

IT Operations Manager - India

Boston, MA · On-site

Saviance is a confidential company seeking an IT Operations Manager to oversee IT procurement, support, and team management. The role involves defining IT strategy, managing budgets, and ensuring ...

Mondo

IT Operations Engineer

Somerville, MA · On-site

$45 - $55/hr

Manage daily IT operations across MacOS, Google Workspace, and Okta. * Troubleshoot Tier 2-Tier 3 technical issues involving systems, networking, applications, and user access. * Own onboarding and ...

Form Energy

Director, IT Operations

Somerville, MA · On-site

The Director of IT Operations owns the infrastructure, end-user services, networks, identity, and ... Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching ...

Tines

IT Operations Technician II

Boston, MA · Hybrid

$115K/yr

Manage all IT logistics services for the US region, including purchasing of equipment, inventorying and shipping, and IT asset lifecycle management * Evaluating all IT operations services and ...

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Manager Technology Operations information

See Somerville, MA salary details

$33.8K

$69.2K

$129.3K

How much do manager technology operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager technology operations in Somerville, MA is $69,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Somerville, MA are hiring for Manager Technology Operations jobs?

Cities near Somerville, MA with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

IT Operations Manager - Internal Technology

Aqueduct Technologies Inc.

Canton, MA • On-site

Full-time

Re-posted 7 days ago

Key responsibilities

  • Own the day-to-day operation of Aqueduct's internal technology environment.

  • Deliver reliable, responsive technology support for employees across the organization.

  • Support technology projects that improve business productivity, collaboration, and operational efficiency.

Job description

The IT Operations Manager, Internal Technology, is a hands on individual contributor responsible for the day to day delivery of Aqueduct's internal IT services. This is a team of one role with no direct reports. You will provide employee technology support, manage endpoints and IT asset lifecycle, administer Microsoft 365 and core business systems, coordinate vendors, and drive practical improvements to the employee technology experience.

Reporting to the SVP of Service Delivery, the IT Operations Manager partners closely with business stakeholders, Engineering, Security, Managed Services, and external vendors to ensure technology enables productivity, operational excellence, security, and business growth.

Unlike many internal IT roles, this position has access to Aqueduct's deep bench of engineering, security, cloud, and managed services expertise, allowing the IT Operations Manager to leverage specialized resources while remaining accountable for the successful delivery of internal technology services.

This is a hybrid position based out of Aqueduct's headquarters in Canton, MA, with an expectation of working onsite approximately 2-3 days per week to support office operations, employee collaboration, and workplace technology.

Core Responsibilities

Exemplify Aqueduct's Values and Guiding Principles

  • Lead with accountability, integrity, and transparency in every interaction
  • Foster a culture of collaboration, ownership, and continuous improvement
  • Build trusted relationships across the organization through responsive and professional service
  • Promote operational excellence and technology best practices

Internal IT Operations

  • Own the day-to-day operation of Aqueduct's internal technology environment
  • Deliver reliable, responsive technology support for employees across the organization
  • Manage endpoint lifecycle, employee onboarding and offboarding, workplace technology, and the day-to-day operation of Aqueduct's corporate technology environment
  • Develop and maintain operational documentation, standards, and procedures
  • Continuously improve the employee technology experience through process improvement and automation

Enterprise Technology Management

  • Administer and support the organization's Microsoft cloud environment and core technology platforms
  • Manage business technology systems, workplace infrastructure, office technology, and lab technology
  • Support the technology needs of Aqueduct's corporate headquarters, including collaboration spaces and shared technology resources
  • Coordinate with internal technical teams and external vendors to ensure reliable technology services and support critical facility technologies
  • Support technology projects that improve business productivity, collaboration, and operational efficiency
  • Evaluate and recommend technologies that align with business objectives

AI & Business Enablement

  • Help drive the adoption of AI and modern workplace technologies across the organization
  • Partner with business leaders to identify opportunities to improve productivity through technology
  • Support business application integrations and automation initiatives
  • Promote user adoption through education, best practices, and ongoing support

Operational Excellence & Governance

  • Execute internal technology initiatives aligned with company priorities
  • Ensure internal technology services remain aligned with established security, governance, and operational standards
  • Participate in technology planning, change management, and continuous improvement initiatives
  • Maintain technology documentation, asset management, and operational best practices
  • Own the lifecycle management of internal technology assets, including procurement, inventory, deployment, assignment, recovery, refresh planning, software licensing, and secure disposal

Collaboration

  • Partner with business leaders to understand technology needs and priorities
  • Collaborate with Engineering, Security, Managed Services, and other internal teams to deliver successful technology initiatives
  • Coordinate third-party vendors and service providers supporting the internal technology environment
  • Communicate technology recommendations, project updates, and operational improvements to stakeholders
Required Skills & Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Business, or equivalent experience
  • 7+ years of progressive IT experience supporting enterprise technology environments
  • Experience administering Microsoft 365 and Azure environments
  • Strong knowledge of endpoint management, identity, cloud technologies, networking, and modern workplace solutions
  • Experience supporting enterprise business applications and SaaS platforms
  • Experience supporting corporate office technology, workplace collaboration tools, and vendor-managed technology services
  • Excellent troubleshooting, organizational, communication, and project management skills
  • Ability to balance day-to-day operational responsibilities with longer-term technology initiatives
Preferred Skills & Qualifications
  • Microsoft certifications
  • Experience with AI productivity platforms such as Microsoft Copilot, OpenAI, or similar technologies
  • Familiarity with automation and integration platforms
  • Experience working within a Microsoft-centric technology environment
  • Previous experience within a Managed Services Provider (MSP), Value Added Reseller (VAR), or technology consulting organization
Compensation
The anticipated base salary range for this position is $110,000-$130,000. Actual compensation will be determined based on the candidate's experience, skills, qualifications, and other job-related factors. This position is also eligible to participate in Aqueduct's discretionary bonus program, subject to the terms of the applicable plan. 
Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making an inclusive environment for all employees and applicants including women, minorities, individuals with disabilities, members of the LGBTQIA community, veterans, and any other legally protected group. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant on the basis of any status protected by federal, state, or local laws.
 
Aqueduct Technologies is one of the largest IT solutions providers in the US, recognized for our relentless pursuit of customer satisfaction, our corporate culture, technology leadership, and our commitment to the local community. We pride ourselves on our world-class engineering, the investments we make in our employees and our systems, and on our loyal base of customers and manufacturers. Recognized as one of the fastest-growing, private companies in Massachusetts-and awarded the Best Place to Work in Boston for six, consecutive years-there is no better time to join Aqueduct than now!
 
 
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate recruiters on Linkedin and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Careers site.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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