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Manager Technology Operations Jobs in Toronto, ON

Kepler Communications

IT Manager

Toronto, ON

Kepler is seeking an experienced, hands-on IT Manager to lead its IT Operations team, spanning network administration, systems administration, DevOps, and IT support. You'll be accountable for the ...

The HIDI Group

IT Manager

Toronto, ON · On-site

The Opportunity The IT Manager is responsible for leading HIDI's technology operations, infrastructure, cybersecurity, and IT strategy. This role oversees the organization's technology environment ...

The HIDI Group

IT Manager

Toronto, ON

The Opportunity The IT Manager is responsible for leading HIDI's technology operations, infrastructure, cybersecurity, and IT strategy. This role oversees the organization's technology environment ...

AIP Connect

Senior Project Manager, Tech

Toronto, ON · On-site

They will bring structure, operational rigor, and delivery discipline to complex programs with ... Strong experience managing complex digital and integrated technology projects across multiple ...

Thinkingbox

IT Director - Thinkingbox

Toronto, ON · On-site

Oversee cloud infrastructure, identity management, and endpoint security across AWS, GCP, Microsoft 365, and other core platforms. Technical Support & IT Operations * Oversee day-to-day IT operations ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Toronto, ON

Manager Technology Operations information

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What are the most commonly searched types of Technology Operations jobs in Toronto, ON?

The most popular types of Technology Operations jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Manager Technology Operations jobs?

Cities near Toronto, ON with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

IT Manager

Kepler Communications

Toronto, ON

Full-time

Medical, Dental, Vision

Posted 24 days ago

Job description

At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!

Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities. 

Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what's possible in space. We believe great ideas come from diverse perspectives, and we're committed to creating an environment where you can grow, lead, and make a global impact. 
 
If you're ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler! 
 
 
What We Offer:
* Competitive compensation with a robust equity plan to share in our success. 
* Comprehensive coverage for health, dental, and vision insurance-including dependents. 
* Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown. 
* Semi-annual company-wide parties and frequent in-office team events. 
* Relocation packages available for approved roles. 
* $1,500 annual professional development fund to support your growth. 
* Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances. 
* Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged. 
* We're a certified Great Place to Work, seven years in a row!

 

Kepler is seeking an experienced, hands-on IT Manager to lead its IT Operations team, spanning network administration, systems administration, DevOps, and IT support. You'll be accountable for the reliable, secure, and scalable operation of the technology environment that Kepler's engineers, operators, and mission systems depend on every day. 

This is a player-coach role. You'll set priorities and develop the team, and you'll also be in the work with them, troubleshooting escalations, designing infrastructure, running incident response, and executing projects. You'll also need to learn quickly: Kepler's environment spans on-premises infrastructure and public cloud, changes often, and no candidate arrives knowing every tool in it. What matters is that you can pick up an unfamiliar system fast enough to make sound decisions, evaluate trade-offs, and credibly support the specialists who own it. 

Expected Time Breakdown: 

  • 35% - Team leadership and operational management 

  • 30% - Hands-on technical work and escalations 

  • 20% - Technical strategy and roadmap development 

  • 15% - Recruiting, onboarding, and administration 

Key Responsibilities:

  • Lead, mentor, and grow a cross-functional IT team that may include Network Administrators, Systems Administrators, DevOps Specialists, and IT Specialists, fostering a culture of accountability, documentation, and continuous learning that exemplifies Kepler's Values 

  • Provide ongoing coaching, technical guidance, and career development through regular 1:1s and structured performance reviews 

  • Work alongside the team as a technical contributor, leading through hands-on involvement rather than delegation alone, while growing the team's independence rather than becoming a bottleneck 

  • Serve as senior technical escalation point for complex incidents across networks, servers, cloud platforms, identity systems, DevOps tooling, and business-critical applications 

  • Own IT operations end to end: service delivery, prioritization, support quality, incident response, root-cause analysis, and after-hours escalation coverage 

  • Own the reliability, scalability, and lifecycle management of Kepler's infrastructure, including network operations, Linux and Windows systems, identity and access management, virtualization, AWS, monitoring, backups, and disaster recovery 

  • Drive DevOps practices and automation, including CI/CD, infrastructure as code, configuration management, containerization, and controls around production access, deployments, and secrets 

  • Lead IT security practices and technical controls, including privileged access, endpoint protection, network security, vulnerability remediation, patching, and system hardening; partner with Security and Legal on customer, contractual, and compliance requirements 

  • Develop and maintain the IT operations roadmap, balancing immediate operational needs against longer-term investment in reliability, security, and operational maturity 

  • Contribute to annual planning, budgeting, vendor management, and technology lifecycle planning, and guide make/buy decisions 

  • Ensure accurate technical documentation and provide regular reporting to senior leadership on service performance, infrastructure health, security posture, operational risks, and resource needs 

  • Support hiring plans, lead interviews, onboard new team members, and act as primary liaison between IT Operations and Engineering, Security, People and Culture, Finance, and Facilities 

Required Skills & Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience 

  • 7+ years of progressive IT experience, with 3+ years of which were leading or managing multidisciplinary technical teams 

  • Demonstrated success in a player-coach role combining people management with meaningful hands-on technical responsibility 

  • Track record of picking up unfamiliar technologies quickly and self-directing your own learning, with specific examples of systems you learned on the job well enough to lead work on 

  • Strong practical experience with network administration, Linux and Windows systems, identity and access management, virtualization, and infrastructure operations 

  • Ability to independently troubleshoot complex issues across infrastructure, networking, cloud services, identity platforms, and operational tooling 

  • Experience with cloud platforms, preferably AWS 

  • Working knowledge of modern DevOps practices, including CI/CD, infrastructure as code, configuration management, containers, and scripting 

  • Familiarity with network security technologies, endpoint management, monitoring platforms, backup systems, and disaster recovery practices 

  • Proven ability to manage incidents, projects, operational risk, and shifting priorities, and to drive execution through ambiguity 

  • Track record of building healthy team culture and driving performance through clear expectations and feedback 

  • Strong communication skills and the ability to explain technical concepts, risks, and trade-offs to senior leaders and non-technical stakeholders 

Bonus Points:

  • Relevant certifications such as CCNA, CISSP, AWS, Linux Professional Institute, or ITIL 

  • Experience supporting hybrid environments spanning on-premises infrastructure and public cloud 

  • Experience with Docker, Kubernetes, Terraform, or Ansible 

  • Scripting and automation experience with Bash, Python, or PowerShell 

  • Familiarity with security and compliance frameworks such as NIST, ISO 27001, or SOC 2 

  • Experience leading disaster recovery, infrastructure modernization, cloud migration, or security-improvement programs 

  • Experience developing IT roadmaps, operational metrics, budgets, and technical business cases 

  • Experience working in fast-paced startup or aerospace environments 

Min:  $144,894 CAD -  Max:  $169,894 CAD annually
 
Actual total compensation will be determined at the Company's discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package.
 
Job Type: This is for a current vacancy

Employment Equity & Accommodation Statement 
Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities. 
 
If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at [email protected], and we will work with you to meet your needs. 
At Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.
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