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Manager Technology Operations Jobs in Springfield, NJ

IT Operations Analyst

Edison, NJ ยท On-site

$55K - $65K/yr

The IT Operations Analyst reports to the IT Operations Manager and receives strategic direction from the Director of IT. Key Responsibilities: Technology Operations & Monitoring * Assess, monitor ...

Tech Operations Supervisor

New York, NY ยท On-site

$70K - $75K/yr

At Revivn, we're helping organizations securely and sustainably manage their technology lifecycle ... You thrive in operational environments where quality, efficiency, and accuracy matter. * You're ...

IT Operations Analyst

Edison, NJ ยท On-site

$55K - $65K/yr

The IT Operations Analyst reports to the IT Operations Manager and receives strategic direction from the Director of IT. Key Responsibilities: Technology Operations & Monitoring * Assess, monitor ...

The IT Operations Analyst reports to the IT Operations Manager and receives strategic direction from the Director of IT. Key Responsibilities: Technology Operations & Monitoring * Assess, monitor ...

New

IT Operations Analyst

New York, NY ยท On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ... Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace ...

Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our ... Manage user accounts, access controls, and software licensing * Cybersecurity * Assist in ...

Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our ... Manage user accounts, access controls, and software licensing * Cybersecurity * Assist in ...

About the Role: We're hiring our first IT Operations Lead to own the reliability, security, and ... Manage and troubleshoot Apple devices at hyper-scale * Trace root causes across complex, multi ...

This role will help strengthen account lifecycle management, improve operational consistency, support audit readiness, troubleshoot technical issues, and maintain reliable technology services across ...

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Manager Technology Operations information

See Springfield, NJ salary details

$32.3K

$66.1K

$123.4K

How much do manager technology operations jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager technology operations in Springfield, NJ is $66,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,700.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What job categories do people searching Manager Technology Operations jobs in Springfield, NJ look for? The top searched job categories for Manager Technology Operations jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Manager Technology Operations jobs? Cities near Springfield, NJ with the most Manager Technology Operations job openings:

IT Operations Analyst

Ashley Northeast

Edison, NJ โ€ข On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.
Who We Are:
  • #1 Selling Furniture Brand in the World
  • #1 Retailer of Furniture and Bedding in the United States

As an industry leader, we offer the best compensation package in the furniture industry, including:
  • Competitive Base Salary range between $55,000 - $65,000 annually based on qualifications and relevant experience.
  • 401(k) Program with a company match.
  • Paid Time Off and Holiday Pay, including your birthday.
  • Medical, Dental, and Vision Benefits starting as low as $25 a week.
  • Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions.
  • Competitive Advantage: Eligibility for the FDE G3 Profit-Sharing Program, designed to reward disciplined execution, responsible growth, and shared company success through annual incentive payout

Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including:
  • Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16).
  • Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day.
  • Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management.
  • Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness.
  • Team Member Relief Fund: Offering financial support for unexpected life events.
  • SmartDollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future.

Essential Functions
The IT Operations Analyst is responsible for ensuring the reliable operation of the company's technological environment, including Applications, Servers, Networks, Telephony, and End User Computing. This role also includes maintaining technology standards at retail locations, capturing operational metrics, and reporting KPIs related to service health and performance. The IT Operations Analyst reports to the IT Operations Manager and receives strategic direction from the Director of IT.
Key Responsibilities:
Technology Operations & Monitoring
  • Assess, monitor, and maintain the health of Applications, Servers, Networks, Telephony, End User Computing devices, and other IP-connected technologies.
  • Crosstrain on new projects to ensure effective monitoring, support, and maintenance.
  • Deliver operational excellence and report metrics to management.
  • Serve as a culture ambassador by enforcing core values and mission consistently.

Application Operations
  • Monitor internal and external applications, including Office 365, SharePoint, Windows/Intel PCs, STORIS ERP, and retail applications.
  • Utilize end-user support tools (FreshService, SysAid, PDQ, Splashtop, Lansweeper).
  • Report on application health, performance, and capacity; audit and assist with patch management.
  • Create and maintain documentation for procedures and workflows.

Server Operations
  • Monitor internal datacenter servers (Dell, HP) and storage systems (EMC SAN, NAS) across Windows, Linux, and Apple operating systems.
  • Work with Windows Server 2016+, PowerShell, VMware, VEEAM, Active Directory, DFS, GPO.
  • Report on server health, performance, and capacity; assist with server patching and documentation.

Network Operations
  • Monitor network infrastructure, including firewalls (Sophos), switches, WAPs (Netgear), vendor gateways, and ELAN connectivity.
  • Apply knowledge of TCP/IP, DNS, DHCP, WiFi, and routing protocols.
  • Report on network health, performance, and capacity; audit and assist with network patching.

Telephony Operations
  • Maintain internal Mitel and external cloud telephony systems.
  • Report on telephony infrastructure health, capacity, and vendor performance.
  • Audit and maintain telephony documentation.

End User Computing (EUC) Operations
  • Support and monitor desktops, laptops, thin clients, iPads, Windows, and Apple devices.
  • Report on EUC health, performance, capacity, and vendor service.
  • Audit and assist with EUC patching; maintain documentation.
  • Audit assets to ensure compliance with technology standards.

Communication & Standards
  • Communicate IT-related updates and escalations clearly and tactfully.
  • Comply with and enforce organizational policies and procedures.
  • Perform other duties as needed, including:
  • Store visits for governance and compliance
  • Staff coverage during peak periods
  • After-hours or weekend work for major projects

Schedule & Travel Expectations
  • Full-time, 40 hours/week; Monday-Friday, 9am-6pm with a 1-hour lunch.
  • Occasional after-hours or weekend work for implementations or projects.
  • Participate in a rotating on-call schedule (1 week per month, Monday-Monday).
  • Travel to retail locations for maintenance or repair events.

Education & Experience Requirements
โ€ข Bachelor's degree preferred or equivalent experience.
โ€ข 1-5 years of IT Operations experience.
โ€ข CompTIA A+ Certification required.
Additional Requirements
โ€ข Valid driver's license and ability to operate a vehicle in NJ, NY, and CT.
โ€ข Reliable transportation.