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Manager Technology Operations Jobs in Springfield, NJ

Senior Manager, IT Operations

New York, NY ยท On-site

$179.80K - $213.50K/yr

The Role As Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our ...

The Role As Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our ...

Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our ... Manage user accounts, access controls, and software licensing * Cybersecurity * Assist in ...

Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our ... Manage user accounts, access controls, and software licensing * Cybersecurity * Assist in ...

... managing all day-to-day operational delivery activities for in-scope service outcomes specific to Device as a Service (DaaS) and related dependencies within the Professional Services and Technology ...

This position sits within our global IT Operations group, a team of engineers who monitor and manage our mixed Windows/Linux/macOS environment across a physical/virtual computing landscape spanning ...

This position sits within our global IT Operations group, a team of engineers who monitor and manage our mixed Windows/Linux/macOS environment across a physical/virtual computing landscape spanning ...

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Manager Technology Operations information

See Springfield, NJ salary details

$32.3K

$66.1K

$123.4K

How much do manager technology operations jobs pay per year?

As of May 30, 2026, the average yearly pay for manager technology operations in Springfield, NJ is $66,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What job categories do people searching Manager Technology Operations jobs in Springfield, NJ look for? The top searched job categories for Manager Technology Operations jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Manager Technology Operations jobs? Cities near Springfield, NJ with the most Manager Technology Operations job openings:
Infographic showing various Manager Technology Operations job openings in Springfield, NJ as of May 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,079 per year, or $31.8 per hour.
Senior Manager, IT Operations

Senior Manager, IT Operations

Ro

New York, NY โ€ข On-site

$179.80K - $213.50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn't built to do that. It was built to bill, not to serve patients.
We're building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn't just a function... It's core to how we deliver care. We've built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
...and we're just getting started.
As part of Tech @ Ro, you'll work on systems that operate at scale, with an opportunity to:
  • Solve complex, high-concurrency problems across a full-stack platform
  • Build and ship quickly with tight feedback loops and real-world impact
  • Own systems end-to-end, from architecture to production performance
  • Work alongside experienced operators, technical leaders, and clinicians
  • Help define how modern healthcare should be delivered

We're a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart - because patients depend on it.
If you're motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
The Role
As Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our technology "just works." You leverage a data and automation-first mindset to eliminate hurdles before they're even felt, using automation, AI assistants, and custom bots to turn complex workflows into self-service wins. When processes are ambiguous, you lean in to provide clarity and unblock your team. Leading both internal talent and an MSP, you define a service model that is nimble, data-driven, and above all, human-centric. Success is an environment where technology empowers every employee to do their best work without distraction.
This role is on-site in NY, requiring the applicant to be at our HQ office 4 days per week.
What You'll Do
  • Lead and mentor a high-performing IT team, evolving technicians into "service automators" by fostering a culture that balances technical excellence with a high-touch, empathetic user experience.
  • Direct a distributed internal team and MSP, overseeing a cloud-first ecosystem (SaaS, Okta, Intune/Jamf) while setting rigorous standards for accountability and professional growth.
  • Engineer operational excellence - Architect a data-driven ecosystem where support telemetry and RCA dictate real-time resource allocation and priority. By aggressively automating manual toil and the user lifecycle, you will transform IT into a frictionless, predictive engine that solves issues before they reach the user.
  • Partner cross-functionally with all business units. Listen to your customers, empathize deeply and put plans into action to ensure all IT operations are compliant, auditable, and seamlessly aligned with broader business requirements.
  • Act as escalation point for complex technical issues, leading root cause analysis and durable fixes.
  • Participate in your team's on-call schedule.

What You'll Bring
  • 8+ years of experience in IT Operations or Engineering, including experience scaling an IT service delivery in a cloud-first, high-growth and/or regulated environment.
  • Strong experience with cross platform support (Mac, Windows, iOS), identity management (Okta) and a passion for AI.
  • Expertise in ITSM platforms, automation and self-service enablement.
  • Strong service mindset paired with process rigor and comfort operating in ambiguity.
  • Demonstrated leadership managing high-performing teams.
  • Ability to operate across strategy and execution using data to inform both.
  • Experience in healthcare, fintech, or other regulated industries preferred.
  • A curiosity and fervor for new technologies and challenges.

We've Got You Covered
  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $179,800 to $213,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents-earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
See our California Privacy Policy here.
We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.