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Manager Technology Operations Jobs in Spring Hill, TN

The Operations Manager is a full-time, on-site role based in Nashville, TN, responsible for ... Responsibilities include implementing and optimizing technology solutions, coordinating maintenance ...

IT Support Technician

Brentwood, TN · Hybrid

$20.25 - $28/hr

Are you passionate about providing technical support and ensuring smooth IT operations? IVX Health ... IT Administration - Assist with user account management, access control, IT inventory tracking, and ...

IT Support Technician

Brentwood, TN · On-site

$20.25 - $28/hr

Are you passionate about providing technical support and ensuring smooth IT operations? IVX Health ... IT Administration - Assist with user account management, access control, IT inventory tracking, and ...

Reporting directly to the IT Manager in Nashville, the ideal candidate will balance approximately 65% hands-on operational support and end-user engagement with 35% process improvement, technology ...

Reporting directly to the IT Manager in Nashville, the ideal candidate will balance approximately 65% hands-on operational support and end-user engagement with 35% process improvement, technology ...

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Manager Technology Operations information

See Spring Hill, TN salary details

$29.1K

$59.7K

$111.4K

How much do manager technology operations jobs pay per year?

As of Jul 20, 2026, the average yearly pay for manager technology operations in Spring Hill, TN is $59,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $72,900.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Spring Hill, TN? For Manager Technology Operations jobs in Spring Hill, TN, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Spring Hill, TN look for? The top searched job categories for Manager Technology Operations jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Manager Technology Operations jobs? Cities near Spring Hill, TN with the most Manager Technology Operations job openings:
Infographic showing various Manager Technology Operations job openings in Spring Hill, TN as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,668 per year, or $28.7 per hour.
Associate Network Operations Engineer

Associate Network Operations Engineer

Universal Music Group

Nashville, TN • On-site

$67K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Universal Music Group rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

24th of 67 rated media


Job description

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
We are seeking a Associate Network Operations Engineer to serve as a key technical leader within our IT Operations Team. This individual will leverage deep expertise in enterprise-scale networking, advanced troubleshooting, and network reliability engineering to ensure the stability, security, and performance of the UMG Global Network.
The ideal candidate brings extensive hands-on experience supporting complex, global network infrastructures; excels at rapid problem analysis and incident leadership; and can communicate technical issues clearly to business stakeholders, IT leadership, engineering teams, and external partners. This role requires both technical mastery and the ability to guide, mentor, and influence teams across a global enterprise.
Job Functions
Operational Leadership & Incident Management
  • Serve as a senior escalation point for critical network incidents, leading root-cause analysis and rapid service restoration under time-sensitive conditions.
  • Provide in-depth technical analysis of complex networking issues, delivering detailed findings to IT leadership, business stakeholders, and vendors.
  • Drive continuous improvements in monitoring, alerting, incident response, and operational excellence.

Network Engineering & Optimization
  • Lead operational support for global WAN/LAN environments, data center networks, cloud networking, and remote access solutions.
  • Own advanced firewall, VPN, and security policy troubleshooting and optimization.
  • Ensure network configurations align with UMG global standards and industry best practices.
  • Lead maintenance, patching, and lifecycle management efforts with appropriate validation and rollback strategies.

Project & Architecture Support
  • Collaborate with Network Architecture and Design/Build teams on major initiatives, providing operational insight to design decisions.
  • Lead or co-lead implementation of new network services, migrations, and upgrades across global sites.
  • Contribute to network-focused SRE initiatives, including automation, resilience engineering, and Infrastructure-as-Code development.

Documentation, Compliance & Performance
  • Develop and maintain comprehensive network documentation, operational runbooks, and performance reports.
  • Oversee network redundancy, disaster recovery strategies, and compliance with UMG security policies and standards.
  • Identify, propose, and implement improvements to availability, reliability, capacity, and performance.

Team Development & Cross-Functional Collaboration
  • Mentor junior and mid-level engineers; provide technical coaching, knowledge sharing, and skills development.
  • Build strong partnerships with IT teams, business units, third-party vendors, and global partners with diverse cultural and technical backgrounds.
  • Participate in the on-call rotation and support after-hours work when required.

Job Requirements
Essential
  • 4+ years of experience supporting and troubleshooting large-scale enterprise WAN/LAN environments.
  • Cisco Certification (CCNP or higher) required; CCIE strongly preferred.
  • Advanced understanding of network infrastructure, routing/switching, network protocols, VPN/remote access, firewalls, DNS (public/private), and performance analysis.
  • Deep experience with cloud networking (AWS, Azure, or GCP) including routing, connectivity models, and hybrid infrastructure.
  • Experience with network automation (Python, Ansible, Terraform, CI/CD pipelines, etc.) and modern operational practices.
  • Proficiency in network monitoring and observability tools.
  • Excellent written and verbal communication skills across technical and non-technical audiences.
  • Proven ability to collaborate across global teams and work effectively with diverse cultural and technical backgrounds.
  • Knowledge of Systems Reliability Engineering (SRE) principles, automation strategies, and AI-assisted operations.
  • Understanding of Infrastructure-as-Code methodologies.

Desirable
  • Bachelor's degree in Computer Science, Engineering or equivalent experience.
  • International experience and multilingual skills are advantageous.
  • ITIL Foundation Certification strongly preferred.

Perks Playlist:
Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category:
Technology

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