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Manager Technology Operations Jobs in Silver Spring, MD

Operations Manager

Washington, DC · On-site

$165K - $195K/yr

Birdi Systems, Inc. (BSI) delivers enterprise IT operations, infrastructure management, and cybersecurity support to federal and Department of Defense (DoD) customers. We operate in highly secure ...

The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization. Key Responsibilities • Lead internal IT ...

IT Operations Lead Location: Hybrid (Herndon, VA) Employment Type: Full-Time/ Part-Time / Contract ... Manage employee onboarding and offboarding, including device provisioning, account administration ...

The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization. Key Responsibilities ● Lead internal IT ...

New

Technology Operations Engineer II

Sterling, VA · On-site

$68K - $93K/yr

Experience with incident management, problem management, and change management processes. * Strong ... in technology operations or a similar role. * Experience with Apple devices, Apple operating ...

Experience with incident management, problem management, and change management processes. * Strong ... in technology operations or a similar role. * Experience with Apple devices, Apple operating ...

Join us in transforming how technology serves those who serve. At Leidos, we're not just delivering ... Leidos is seeking a Cloud Operations Manager to spearhead cloud initiatives for the United States ...

Join us in transforming how technology serves those who serve. At Leidos, we're not just delivering ... Leidos is seeking a Cloud Operations Manager to spearhead cloud initiatives for the United States ...

Description Join us in transforming how technology serves those who serve. At Leidos, we're not ... Leidos is seeking a Cloud Operations Manager to spearhead cloud initiatives for the United States ...

Project Mgr - Tech

Reston, VA · On-site

$97K - $164K/yr

Supervise Managed Attribution Solutions and ensure SOPs for sustained operations Required Skills and Education * Bachelor's degree in an area related to the labor category (i.e., IT, Computer Science ...

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Manager Technology Operations information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do manager technology operations jobs pay per year?

As of Jun 18, 2026, the average yearly pay for manager technology operations in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What job categories do people searching Manager Technology Operations jobs in Silver Spring, MD look for? The top searched job categories for Manager Technology Operations jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Manager Technology Operations jobs? Cities near Silver Spring, MD with the most Manager Technology Operations job openings:
Operations Manager

Operations Manager

Birdi Systems, Inc.

Washington, DC • On-site

$165K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Please Note: This position is contingent upon contract award.

Birdi Systems, Inc. (BSI) delivers enterprise IT operations, infrastructure management, and cybersecurity support to federal and Department of Defense (DoD) customers. We operate in highly secure, mission-critical environments where operational performance, compliance, and accountability directly support national defense objectives.

Position Overview:

BSI is seeking a seasoned Operations Manager to lead enterprise IT Operations & Maintenance (O&M) activities in support of a classified DoD customer located at the Pentagon. This role is responsible for ensuring operational stability, resource optimization, production schedule adherence, and high-quality IT service delivery across a complex technical environment.

The ideal candidate is a senior IT operations leader with deep experience in ITSM best practices, federal environments, and DoD enterprise operations.

Required Qualifications:

  • Minimum fifteen (15) years of demonstrated experience in IT Operations utilizing ITSM best practices within the Federal Government, preferably in a DoD environment
  • Minimum ten (10) years of demonstrated experience in a senior IT management role in a Federal Government or DoD environment
  • Current DoD 8570.01-M IAM Level II certification
  • Meet requirements in accordance with DoDD 8140.01 – System Administrator Core Competencies defined within the DoD Cyber Workforce Framework
  • Active or current Top Secret security clearance adjudicated by DIA or DoD CAF
  • Bachelor’s degree from an accredited college or university in Engineering, Information Systems, or Information Technology

Key Responsibilities:

  • Manage LSB Systems Operations & Maintenance (O&M) activities
  • Ensure production schedules are met, including deployments, system imaging, patch management cycles, and update schedules
  • Ensure LSB Systems resources are allocated and utilized effectively
  • Coordinate and resolve production-related operational issues
  • Establish and maintain effective working relationships with government customers, teaming partners, and vendors to facilitate delivery of IT services
  • Oversee delivery of user-facing IT outputs and services
  • Supervise O&M staff, including:
    • Desktop Administration
    • Systems Administration
    • Network Administration
  • Ensure operational processes align with ITSM best practices and federal compliance standards

Why Join BSI?

At Birdi Systems, Inc., you will:

  • Lead high-impact IT operations supporting national defense missions.
  • Operate within a highly secure, high-visibility Pentagon environment.
  • Partner directly with senior DoD stakeholders and mission owners.
  • Drive operational excellence in a complex, enterprise-scale infrastructure environment.
  • Play a strategic role in expanding BSI’s presence across the defense and federal marketplace.

If you are a seasoned federal IT operations leader with strong DoD experience and a reputation for operational excellence, we encourage you to apply.

Company Description

Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.