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Manager Technology Operations Jobs in Medford, MA

Tines

IT Operations Technician II

Boston, MA · On-site +1

$115K/yr

Manage all IT logistics services for the US region, including purchasing of equipment, inventorying and shipping, and IT asset lifecycle management * Evaluating all IT operations services and ...

Northeast Bank

Information Technology Manager

Boston, MA · On-site

$140K - $160K/yr

The IT Manager ensures secure, reliable, and well-documented operation of on-premises, hosted, SaaS, and cloud environments, including core banking applications, Microsoft 365, AWS, Microsoft Azure ...

Replimune Group

Director, Information Technology

Woburn, MA · On-site

$202 - $261.50/hr

The role oversees IT operations, infrastructure, cybersecurity, service delivery, risk management, and business continuity while driving operational excellence across the organization. * The ideal ...

Replimune-2

Director, Information Technology

Woburn, MA · On-site

$202 - $261.50/hr

The role oversees IT operations, infrastructure, cybersecurity, service delivery, risk management, and business continuity while driving operational excellence across the organization. * The ideal ...

Avon Technologies plc

IT Manager

Salem, NH · On-site

$120 - $140/hr

Experience managing or leading IT operations within a site, plant, office, or distributed ... environment. * Experience troubleshooting and resolving complex technical issues across multiple ...

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Showing results 21-40

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Medford, MA

Manager Technology Operations information

See Medford, MA salary details

$32.3K

$66.1K

$123.5K

How much do manager technology operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager technology operations in Medford, MA is $66,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Medford, MA are hiring for Manager Technology Operations jobs?

Cities near Medford, MA with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Medford, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,124 per year, or $31.8 per hour.

Manager of Information Technology

Excel Academy Charter Schools

Revere, MA • On-site

$72K - $94K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Organization Overview 
Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engage productively in their communities. The majority of our 1,700 students identify as Latinx or Hispanic and will be the first in their families to graduate from college. Families choose Excel because our students consistently outperform their peers in growth and achievement and are 5x more likely to graduate from college.
 
At Excel, we believe that every student—regardless of race, zip code, or economic status - deserves access to a free, high quality holistic education. During their middle school journey with us, students grow at a pace faster than most peers in their state. This is possible through a combination of high expectations, rigorous instruction, and individualized support. At our nationally ranked high school, students achieve at the highest level and are poised for success in their chosen college or career path.
 
About our Team 
Everyday, our team members choose to be positive, drive their own growth, uplift one another, and hold the highest possible beliefs for what students can achieve. 
 
About the Role
The Manager of Information Technology will provide operational leadership and execution of technology services across the network. They will support the implementation, maintenance, and continuous improvement of technology systems to ensure that schools have reliable, functional, and well-supported technology. The Manager of IT is responsible for day-to-day execution of IT systems and support, while building toward broader ownership of systems and strategy over time.
 
This is a hybrid role based in Massachusetts and Rhode Island.
  • The Manager of IT is expected to work on-site at schools or network offices at least 2 days per week
  • Travel between Massachusetts and Rhode Island schools is required; all travel is reimbursed
  • During peak operational periods (e.g., summer readiness, start of school, major events, testing windows), this role may require up to 5 days per week on-site based on school and network needs
 
Starting Salary & Start Date: $72k - $94k, commensurate with experience. The ideal candidate would start as soon as possible.
 
Your Impact
Technology Operations & Service Delivery
  • Own end-to-end IT operations across the network, including intake, triage, routing, and resolution of all technology requests
  • Design and maintain clear workflows between network and school-based teams to ensure efficient and accurate service delivery
  • Monitor system performance (e.g., uptime, resolution time, ticket volume) and proactively address issues
  • Serve as a point of escalation for issues impacting school operations and coordinate timely resolution
 
Vendor Coordination & System Implementation
    • Coordinate with technology vendors and managed service providers to ensure effective service delivery
    • Monitor responsiveness and escalate issues to maintain a high bar for support
    • Support implementation of vendor-led projects and network technology initiatives
     
    School-Based Technology Support
    • Support Deans of Operations in managing school-based technology systems and vendors
    • Provide tools, resources, and troubleshooting to ensure schools can effectively manage technology
    • Ensure fidelity of school-based systems, including device management and inventory systems
    • Serve as a key point of contact for school-based technology needs
     
    Staff & Student Technology Systems
    • Support lifecycle systems for staff and student devices, including onboarding, distribution, and inventory
    • Coordinate key processes such as summer staff onboarding/offboarding and student device readiness
    • Help ensure access, devices, and systems are set up accurately and on time
     
    Systems Improvement & Project Ownership
    • Maintain clear, accessible documentation and support consistent systems across schools
    • Identify opportunities to improve processes, reduce inefficiencies, and strengthen execution
    • Lead and support projects aligned to network priorities, building toward increased ownership over time
     
    Qualifications
    • 3–5+ years of experience in technology, operations, or systems support, preferably in a school or similarly complex organization
    • Experience supporting or managing systems and projects, with strong attention to detail and follow-through
    • Ability to coordinate with vendors or external partners to ensure timely and effective service delivery
    • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines
    • Comfort working with technology systems and data, and willingness to learn new tools and platforms
    • Familiarity with data privacy and security best practices (e.g., FERPA, COPPA)
    • Strong communication skills, with the ability to support both technical and non-technical stakeholders
    • Demonstrated ability to build relationships and work collaboratively across teams
    • An unwavering commitment to and belief in the mission of Excel Academy Charter Schools, including Excel’s values and educational model
     
    Mission Alignment
    • You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel’s values and educational model;
    • You are committed to addressing racial and economic inequity in education;
    • You work effectively in a team environment and have a willingness and desire to support others in doing their best work; and
    • You are open to change, are willing to problem-solve, and seek feedback for your own professional growth and improvement.
     
    Preference will be given to applicants who share points of intersection with our students, such as speaking Spanish, Portuguese, Arabic, or a language commonly spoken by our students and families at an advanced level, being first generation college graduates, or having grown up low-income. 

    Apply