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Manager Technology Operations Jobs in Lexington, MA

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Director, Information Technology

Woburn, MA · On-site

$202 - $261.50/hr

The role oversees IT operations, infrastructure, cybersecurity, service delivery, risk management, and business continuity while driving operational excellence across the organization. * The ideal ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Lexington, MA

Manager Technology Operations information

See Lexington, MA salary details

$34.8K

$71.3K

$133.1K

How much do manager technology operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager technology operations in Lexington, MA is $71,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $87,100.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Lexington, MA are hiring for Manager Technology Operations jobs? Cities near Lexington, MA with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

Operations and Technology Manager

NorthEastern

Boston, MA • On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

About the Opportunity

JOB SUMMARY:

The Operations and Technology Manager will support the day-to-day operations and technology needs of the AI Innovation Lab.

This role requires technical oversight, project management, and infrastructure design of all internal software, as well as relevant financial analysis. They will maintain software technology infrastructure to support the AI2L, mostly notably AI tools and administrative systems that student projects. This position will perform a variety of moderately to complex tasks required for the support of user and system requirements, recommends, and direct the development for all internal software related projects, and acts as technical and operational lead.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in computer and information science or related field

  • Two to five years of business/tech experience required

  • Knowledge and experience developing applications using Python, SQL, and Django strongly preferred.

  • Knowledge of various software development tools and processes.

  • Must have strong written and oral communication and leadership skills, and must be extremely organized

  • Ability to multi-task, ability to provide mentorship and leadership, and strong system development skills.

  • Ability to work independently and in a team environment.

  • Apply strong problemsolving and technical skills to navigate complex operational and technology challenges.

  • Demonstrate a proactive, "cando" attitude in a fastpaced environment.

  • Effectively engage with customers and stakeholders, addressing needs with professionalism and responsiveness.

  • Support both technical and nontechnical requirements of the AI Innovation Lab

  • Show ongoing commitment to professional growth and continuous improvement.

RESPONSIBILITIES & ACCOUNTABILITIES:

  • Direct and lead technology support, specifically AI tooling and software access required for project completion.

  • Work with product owners, project managers, and other stakeholders to understand customer needs and deliver appropriate solutions, full life-cycle project management (client consultation, design scope, interaction with ITS, implementation, and deployment).

  • Ensure budgets, timelines and resources are correctly allocated.

  • Drive new development and planning for future software development projects based on internal needs.

  • Provide general administrative and operational support to AI Innovation Lab and students, which may include both academic operations and office operations: organizing and scheduling meetings, tracking and maintaining department budgets, maintaining office equipment, generating purchase orders, reconciling corporate credit cards, email communications, and ordering office supplies, building course sections, student enrollment, event support, space support, etc.

  • Work with the leadership team on special projects on an on-demand basis.

Position Type

Research

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

108S

Expected Hiring Range:

$60,315.00 - $85,192.50

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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