Manager Strategy & Operations Jobs in Miami, FL (NOW HIRING)

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Royal Caribbean Group has an exciting career opportunity for a full-time Manager of Strategy & Adoption reporting to the AVP, Transformation Hub.

This position works on-site in Miami, Florida.

Position Summary:

The Manager, Transformation Hub - Strategy & Adoption develops and manages the CFO's strategic roadmap, oversees portfolio governance, evaluates and underwrites business cases, and recommends project advancement. This position supports change management and stakeholder engagement, drives decision-making, fosters innovation, and influences cross-functional teams. Staying current on relevant technologies, this position ensures initiatives deliver measurable value and align with enterprise strategies and objectives. Success in this role requires strong leadership, influence, strategic thinking, collaboration across functions, and the ability to manage multiple priorities in a dynamic environment.

Essential Duties and Responsibilities:

• Develop, manage, and refine the Transformation Hub's strategic and AI roadmaps, ensuring initiatives align with enterprise objectives and long-term vision.
• Oversee portfolio governance by establishing frameworks and processes to evaluate, prioritize, and monitor transformation initiatives, ensuring optimal sequencing, resource allocation, and alignment with organizational strategy.
• Evaluate business cases for technology and transformation projects, underwrite proposed initiatives, and make recommendations on whether and when to move forward.
• Keep updated on new capabilities in available technologies (Oracle, Databricks, Power BI, or other RCG technologies) to help inform transformation strategies.
• Act as a key member and facilitator of the CFO's AI Council, fostering AI and other technology innovations across all CFO groups.
• Monitor and report KPIs to measure success and communicate progress to senior leadership (adoption, efficiencies, project-specific ROI, etc).
• Drive strategic decision-making by shaping priorities and recommending innovative solutions that advance transformation initiatives and deliver measurable business value.
• Facilitate cross-functional teams to identify and implement process enhancements for efficiency and accuracy.
• Support change management and engagement efforts for adoption of new processes, systems, and technologies.
• Engage and influence stakeholders across the enterprise to ensure alignment, transparency, and adoption of transformation initiatives.
• Collaborate closely with the AVP, Finance Transformation, by analyzing data, identifying risks and opportunities, and providing actionable recommendations to inform strategic decisions.
• Perform other duties as required to support Transformation Hub objectives.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

• Bachelor's degree in Business Administration, Finance, or related field; MBA strongly preferred.
• 5+ years of progressive experience in program/project management or business transformation roles.
• Demonstrated experience leading complex, cross-functional projects and managing project portfolios.
• Strong understanding of project management methodologies (Agile, Waterfall) and tools.
• Experience with Oracle ERP or similar platforms and familiarity with emerging digital technologies.
• Proven ability to influence stakeholders and drive adoption across all organizational levels.
• Excellent leadership, communication, interpersonal, and project management skills with the ability to influence and engage stakeholders.
• Advanced program and project management capabilities with a proven track record of delivering results.
• Strong analytical and problem-solving skills; adept at synthesizing data to inform strategic decisions.
• Ability to balance big-picture strategy with detailed execution and governance.
• Expertise in change management and driving adoption of new processes and technologies.
• Familiarity with data analytics, reporting tools, and digital transformation concepts.
• Passion for process improvement and operational excellence, fostering innovation across teams.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

The position is not eligible for work authorization sponsorship. 

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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