Manager Strategy & Operations Jobs in New Jersey

As Strategy and execution manager, you will help accelerate the Digital Analytics agenda by turning strategic priorities into measurable outcomes via clear operating plans, decision-ready forums, and focused execution across the organization. You will create impact by strengthening leadership alignment, improving decision speed, driving disciplined follow-through on key priorities, and ensuring progress is visible through OKRs and business reviews. Reporting to the Head of Digital Analytics, you will partner closely with leaders across Digital Product, Technology, Data and Analytics. At the center of a complex, matrixed environment, you will connect teams, surface risks and trade-offs, translate feedback into action, and build the routines, materials, and engagement mechanisms that help the organization move with focus, accountability, and momentum.  

Job Responsibilities 

• Serve as a trusted advisor to the Head of Digital Analytics and leadership team: synthesize inputs, frame decisions and trade-offs, flag risks early, and exercise sound judgment on matters requiring discretion.  
• Establish operating cadence for the organization: Design and facilitate staff meetings, leadership routines, strategic deep dives, monthly business reviews, and high-profile org-wide events. Ensure every forum has a clear purpose, aligned agenda, pre-read materials, named owners, timelines, and documented follow-through.  
• Drive strategic execution: Partner with leadership team to translate strategic priorities into prioritized plans with clear outcomes, owners, dependencies, and milestones. Manage OKRs, scorecards, and KPI tracking to surface blockers, resource trade-offs, and decision points in real time. 
• Executive communications & progress visibility: Draft executive-ready updates, talking points, business reviews, and leadership presentations that frame business progress, risks, opportunities, and recommendations concisely for senior audiences, ensuring stakeholders and leadership have a clear, current line of sight into what's on track, what's at risk, and what needs a decision. 
• Culture, recognition & engagement: Drive recognition, leadership visibility, and engagement through repeatable mechanisms that reinforce business priorities, celebrate outcomes, and strengthen operating behaviors. 
• Governance, Risk & Controls: Develop understanding of risk & controls policies; coordinate governance, risk, controls, remediation, audit/regulatory readiness, and related documentation in partnership with Risk, Compliance, Legal, Controls, and Internal Audit. 

Required qualifications, capabilities and Skills 

• 5+ years of experience in strategy, operations, chief of staff, or business management roles.
• Exceptional written and verbal communication, including executive synthesis, decision framing, and leadership-ready materials.
• Strong business acumen and analytical problem solving; demonstrated ability to translate strategic priorities into operating plans with clear outcomes, owners, and milestones.
• Strong stakeholder management skills, including aligning priorities across multiple teams and senior leaders.
• Strong organizational skills with the ability to manage competing priorities, navigate ambiguity, and drive outcomes with autonomy and discipline in a fast-paced, matrixed environment. 
• Experience leveraging AI-powered tools (e.g., copilots, generative AI, workflow automation) to accelerate day-to-day work, with enough fluency in AI and analytics concepts to engage credibly with technical teams.
• High discretion and sound judgment with confidential and sensitive matters.  

Preferred qualifications,  capabilities and Skills 

• Background in consulting, strategy, or transformation roles.
• Experience in financial services or large-scale analytics organizations.
• Comfort working alongside analytics teams and interpreting data-driven outputs (e.g., dashboards, model results, test readouts) 
• Experience with agile delivery practices and  portfolio management tools (e.g., Monday.com, Jira) to track book of work delivery.
• Familiarity with budget planning, headcount tracking, and resource allocation processes.
• Familiarity with governance, risk, and controls frameworks.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans