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Manager Store Operations Jobs in Oregon (NOW HIRING)

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Manager Store Operations information

What is the difference between Manager Store Operations vs Store Supervisor?

AspectManager Store OperationsStore Supervisor
ResponsibilitiesOversees multiple store functions, manages teams, develops strategies, and ensures sales targets are met.Supervises daily store activities, manages staff, and ensures customer satisfaction on a day-to-day basis.
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail management preferred.High school diploma or equivalent; experience in retail or customer service often required.
Work EnvironmentOffice-based with frequent store visits; leadership role with strategic focus.Primarily on the sales floor; direct interaction with staff and customers.

The Manager Store Operations role involves strategic oversight and managing multiple store functions, while the Store Supervisor focuses on daily store operations and staff supervision. Both roles are essential in retail, but the manager has broader responsibilities and a higher level of decision-making authority.

What does a store operations manager do?

A store operations manager oversees daily store activities, including staff management, inventory control, customer service, and sales performance. They ensure the store runs efficiently, meet sales targets, and comply with company policies, often using tools like POS systems and reporting software. Strong leadership, organizational skills, and knowledge of retail procedures are essential for this role.

What are the key skills and qualifications needed to thrive as a Manager Store Operations, and why are they important?

To thrive as a Manager Store Operations, you need strong leadership abilities, organizational skills, retail management experience, and often a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional interpersonal communication, problem-solving, and team-building skills help you motivate staff and handle customer concerns. These skills and qualities are crucial for ensuring smooth store operations, achieving sales targets, and delivering excellent customer service.

What is the highest paid store manager?

The highest paid store managers typically earn over $100,000 annually, especially in large retail chains or high-cost-of-living areas. Compensation varies based on experience, location, company size, and performance, with some earning bonuses and benefits that increase total earnings.

How does a Manager of Store Operations typically collaborate with other departments to ensure a smooth retail experience?

A Manager of Store Operations regularly collaborates with various departments such as merchandising, inventory, human resources, and marketing to ensure seamless daily operations. This often involves coordinating with the merchandising team for product placement, working with HR on staff scheduling and training, and communicating with marketing to implement promotional activities. Effective collaboration helps maintain high store standards, supports staff performance, and ensures a consistent customer experience. Strong communication and organizational skills are essential in this role to balance these cross-functional relationships.

What jobs in the US pay $300,000 a year?

For a Manager of Store Operations, annual salaries of $300,000 or more are uncommon and typically occur with significant bonuses, profit sharing, or in high-cost markets. Senior roles in retail management, executive positions, or specialized roles in industries like finance or technology are more likely to reach this compensation level. Experience, leadership skills, and advanced certifications can also influence earning potential at this level.

How much is the salary of an operations manager?

The salary of a store operations manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for advancement.

What are Manager Store Operations?

A Manager Store Operations oversees the daily activities and overall performance of a retail store or chain of stores. Their responsibilities include supervising staff, managing inventory, ensuring customer satisfaction, implementing company policies, and optimizing sales and profitability. They work to create an efficient and effective environment that meets both customer and business needs. Additionally, they often coordinate with other departments, handle budgeting, and develop strategies to improve store performance.
What are the most commonly searched types of Store Operations jobs in Oregon? The most popular types of Store Operations jobs in Oregon are:
What cities in Oregon are hiring for Manager Store Operations jobs? Cities in Oregon with the most Manager Store Operations job openings:
Manager Store Operations jobs near you
Full Time Assistant Store Manager (Store 6585)

Full Time Assistant Store Manager (Store 6585)

GameStop

Roseburg, OR • On-site

$17.30 - $21.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

GameStop rating

4.5

Company rating: 4.5 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

668th of 727 rated retailers

Job description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

QUALIFICATIONS*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES
  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Price Range: $17.30 - $21.30
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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