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Manager Spotify Customer Service Jobs in Georgia

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...

Showing results 21-40

Manager Spotify Customer Service information

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

What are the most commonly searched types of Spotify Customer Service jobs in Georgia?

The most popular types of Spotify Customer Service jobs in Georgia are:

What are popular job titles related to Manager Spotify Customer Service jobs in Georgia?

For Manager Spotify Customer Service jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Manager Spotify Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Manager

Hanes Companies

Calhoun, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Customer Service Manager
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
Competitive hourly rate and benefits offered:
Health/dental/vision insurance, 401K, and discounted stock program.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer