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Manager Soti Jobs (NOW HIRING)

Zones

Deskside Support Technician (L1)

Spartanburg, SC

$19.75 - $25.25/hr

Working from Heights up to 45ft to Support / Manage FD Cabinets * Windows 10/11, macOS * Microsoft 365 (Outlook, Teams, OneDrive) * Intune, SCCM/MECM, SOTI * Active Directory, Azure AD * ServiceNow ...

Big Lots

Tier 2 Field Support Technician

Henderson, NC · On-site

$18.50 - $25.25/hr

Knowledge of enterprise management tools such as SCCM, MECM, SOTI, or JAMF. * Experience supporting retail or distributed environments. Leadership & Personal Attributes * Self-motivated and able to ...

TCP Software

Senior Android System Developer

Dallas, TX · On-site +1

$57.50 - $72.75/hr

Experience with MDM (Mobile Device Management) solutions (SOTI, AirWatch, or custom implementations). * Background in identifying memory leaks (LeakCanary) and optimizing for low-spec hardware.

TCP Software

Senior Android System Developer

Dallas, TX · On-site +1

$57.50 - $72.75/hr

Experience with MDM (Mobile Device Management) solutions (SOTI, AirWatch, or custom implementations). * Background in identifying memory leaks (LeakCanary) and optimizing for low-spec hardware.

Piston Automotive

IT Specialist (WMS)

Southfield, MI · On-site

... Management (MDM) platforms (e.g., SOTI MobiControl) for managing ruggedized RF scanners. - Basic understanding of network infrastructure (TCP/IP, wireless access points troubleshooting in an ...

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Manager Soti information

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$23K

$61.4K

$102.5K

How much do manager soti jobs pay per year?

As of Jun 26, 2026, the average yearly pay for manager soti in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Soti vs Store Supervisor?

AspectManager SotiStore Supervisor
CredentialsRelevant management certifications, leadership experienceBasic retail management or supervisory certifications
Work EnvironmentOversees multiple departments or locations, strategic planningManages daily store operations, staff supervision
Employer & Industry UsageCommon in retail chains, logistics, and tech sectorsPrimarily in retail stores, hospitality, and service industries
Search & Comparison IntentLooking for higher-level management rolesSeeking supervisory or team lead positions

The main difference between a Manager Soti and a Store Supervisor lies in their scope of responsibilities. Managers Soti typically handle broader strategic planning and oversee multiple locations or departments, requiring advanced management credentials. Store Supervisors focus on daily store operations and staff management. Both roles are vital in retail and related industries, but they differ in level and scope of authority.

More about Manager Soti jobs
What cities are hiring for Manager Soti jobs? Cities with the most Manager Soti job openings:
What are the most commonly searched types of Soti jobs? The most popular types of Soti jobs are:
What states have the most Manager Soti jobs? States with the most job openings for Manager Soti jobs include:
What job categories do people searching Manager Soti jobs look for? The top searched job categories for Manager Soti jobs are:
Manager Soti jobs near you
Infographic showing various Manager Soti job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Part Time, 2% Temporary, and 1% Nights. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Tier 2 Field Support Technician

Roses Discount Stores

Henderson, NC • On-site

$18.50 - $25.25/hr

Full-time

Posted 16 days ago

Roses Discount Stores rating

3.8

Company rating: 3.8 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

713th of 717 rated retailers

Job description

Position Summary
The Tier 2 Field Support Technician is a key member of the Store Systems Support organization, responsible for ensuring the availability, reliability, and lifecycle management of store technology hardware across the enterprise. This role provides depot-level support for store systems equipment and serves as a key resource for stores, field technicians, and third-party service providers.
This position combines hands-on hardware support with operational coordination, including inventory management, equipment staging, and troubleshooting. The technician performs diagnostic triage on returned hardware, coordinates repairs with vendors, and supports field operations to ensure timely resolution of hardware-related issues. The role also contributes to major initiatives such as new store openings, closures, remodels, and technology refresh projects, requiring strong technical aptitude, organization, and attention to detail.
Key Responsibilities
  • Process incidents assigned to the team or escalate to the next level of support as needed to ensure timely resolution.
  • Perform receiving, inventorying, staging, imaging, configuration, testing, and shipping of store technology equipment.
  • Troubleshoot and diagnose hardware issues, determining appropriate solutions independently.
  • Maintain accurate inventory and asset records to support hardware requests, upgrades, and break-fix activities.
  • Coordinate vendor repairs, manage RMA processes, and oversee equipment lifecycle activities.
  • Provide logistical and technical support to stores and third-party service providers.
  • Support store technology deployments for new store openings, closures, remodels, and special projects.
  • Utilize knowledge bases and technical documentation to resolve issues and document repeatable processes.
  • Enter detailed work logs and updates within the ticketing system for all incidents and tasks.
  • Ensure proper handling and recovery of equipment during store closures and technology refresh initiatives.

Required Qualifications
Education / Experience
  • Bachelors or Associate degree in Computer Science or a related field, or equivalent experience.
  • 1-2 years of experience providing department-level support for store systems and point-of-sale (POS) equipment.

Technical Skills (Required)
  • Knowledge of desktop and mobile operating systems including Windows OS, macOS, iOS, and Android.
  • Experience troubleshooting hardware issues and performing break-fix support.
  • Familiarity with ticketing systems and documenting incidents and resolutions.
  • Ability to diagnose issues and determine appropriate solutions with minimal supervision.

Preferred / Plus
  • Experience with ServiceNow ITSM, Jira, or similar ticketing platforms.
  • Knowledge of enterprise management tools such as SCCM, MECM, SOTI, or JAMF.
  • Experience supporting retail or distributed environments.

Leadership & Personal Attributes
  • Self-motivated and able to prioritize and execute tasks in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks while maintaining accuracy and efficiency.
  • Customer-service mindset with a focus on supporting operational needs.

Work Conditions
  • Ability to perform physical activities including walking, bending, and lifting up to 50 pounds.
  • Ability to maintain a flexible schedule and participate in rotating on-call support as needed.
  • Work may involve coordination with field teams, vendors, and support personnel across multiple locations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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