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Manager Shopify Customer Service Jobs in Augusta, GA

gpac

Customer Service Representative

New Ellenton, SC · On-site

$12.25 - $16.50/hr

Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste ...

gpac

Customer Service Representative

Beech Island, SC · On-site

$15.75 - $21.25/hr

Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste ...

Walgreens

Customer Service Associate

Evans, GA

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Augusta, GA · On-site

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Augusta, GA

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Evans, GA · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens Boots Alliance

Customer Service Associate

Evans, GA · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsShopify Customer Service JobsManager Shopify Customer Service JobsManager Shopify Customer Service Jobs in Augusta, GA

Manager Shopify Customer Service information

See Augusta, GA salary details

$23K

$54.5K

$94.9K

How much do manager shopify customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager shopify customer service in Augusta, GA is $54,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a manager Shopify customer service?

A Manager Shopify Customer Service is a professional responsible for overseeing and leading the customer service team for a business that operates on the Shopify platform. Their main duties include managing support agents, ensuring customer inquiries are resolved efficiently, and implementing best practices to enhance the overall customer experience. They also analyze customer feedback, develop training programs, and collaborate with other departments to streamline service operations. This role requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of Shopify's features and tools.

How does a manager Shopify customer service typically collaborate with other departments to enhance the customer experience?

As a Manager of Shopify Customer Service, you will frequently collaborate with teams such as Marketing, Product Development, and IT to address customer feedback and streamline service processes. Regular coordination ensures that customer issues are communicated across departments, enabling quick resolution of technical problems and alignment on promotional campaigns or product launches. This cross-functional teamwork is essential for delivering a seamless customer experience and for implementing improvements based on direct customer insights.

What are the key skills and qualifications needed to thrive as a manager Shopify customer service, and why are they important?

To thrive as a Manager Shopify Customer Service, you need expertise in customer service management, e-commerce operations, and a solid understanding of Shopify's platform, often supported by experience in retail or online sales. Familiarity with Shopify admin tools, CRM software, helpdesk systems like Zendesk, and analytics dashboards is crucial. Exceptional leadership, problem-solving, and communication skills help you motivate teams and resolve complex customer issues efficiently. These capabilities ensure high-quality customer experiences, drive retention, and support business growth in a competitive e-commerce environment.

What is the difference between Manager Shopify Customer Service vs Customer Support Supervisor?

AspectManager Shopify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees Shopify customer service team, develops strategies, manages escalationsSupervises customer support agents, ensures quality service, handles daily operations
Required SkillsLeadership, Shopify platform knowledge, communication, problem-solvingCustomer service skills, team management, conflict resolution
Work EnvironmentOffice or remote, strategic focusCall centers, support centers, or online support teams
CertificationsCustomer service management, Shopify certifications beneficialCustomer support certifications, CRM training

The main difference is that the Manager Shopify Customer Service focuses on strategic leadership and managing the entire customer service team within the Shopify environment, while the Customer Support Supervisor handles daily team supervision and operational tasks. Both roles require customer service skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Shopify Customer Service jobs in Augusta, GA?

The most popular types of Shopify Customer Service jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Manager Shopify Customer Service jobs?

Cities near Augusta, GA with the most Manager Shopify Customer Service job openings:

Manager Shopify Customer Service jobs near you

494 Customer Service Manager

Ingles Markets

Louisville, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Ingles Markets rating

5.3

Company rating: 5.3 out of 10

Based on 619 frontline employees who took The Breakroom Quiz

98th of 124 rated grocery stores

Job description

Location: Louisville - Store 494: 131 US 1 North ByPass Louisville GA 30434 
 

Why Ingles

Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you!

Opportunity

The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations.

Key Responsibilites
  • Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly.
  • Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy.
  • Open additional registers whenever three or more customers are in line to minimize wait times.
  • Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs.
  • Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies.
  • Process Western Union and Money Order transactions.
  • Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files.
  • Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed.
  • Enforce dress code and monitor breaks per company and federal guidelines.
  • Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly.
  • Use override key only in compliance with company policy.
Requirements
  • Exceptional customer service skills.
  • Previous cashier or front-end experience is required.
  • Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
  • Must be able to read and do simple math problems. 
  • Wants to be part of a team in a fast-paced environment
  • 18 years of age or older
Benefits
  • Weekly pay with direct deposit
  • Medical, dental, vision, life, and disability insurances
  • 401(k) with company matching
  • Opportunities for advancement
  • Paid holiday, vacation, and sick leave (FT only)
  • Paid bereavement and jury duty leave (FT only)
  • Company paid life insurance (FT only)
  • Scholarship program for High School Seniors

What Ingles Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ingles Markets logo

About Ingles Markets

Sourced by ZipRecruiter

Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Black Mountain, NC, US

Year founded

1963

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