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Manager Service Management Jobs in Georgia (NOW HIRING)

Computacenter

Service Delivery Manager

Norcross, GA · On-site

Own Problem Management outcomes, including root cause analysis and corrective and preventive actions. * Act as the primary point of contact for service-related matters, ensuring clear communication ...

Terminix

Mgr Service Residential

College Park, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

ECI Management LLC

Service Manager

Richmond Hill, GA · On-site

  • Retirement

  • PTO

Coordinate, schedule and respond to resident/management service requests for occupied apartments. * Assist Community Manager with ensuring safety procedures are adhered to at the property.

ECI Management LLC

Service Manager

Richmond Hill, GA · On-site

  • Retirement

  • PTO

Coordinate, schedule and respond to resident/management service requests for occupied apartments. * Assist Community Manager with ensuring safety procedures are adhered to at the property.

ECI Management LLC

Service Manager

Richmond Hill, GA · On-site

  • Retirement

  • PTO

Coordinate, schedule and respond to resident/management service requests for occupied apartments. * Assist Community Manager with ensuring safety procedures are adhered to at the property.

Pro-Tech Services- Plumbing, Heating, & Air

Be Seen First

Plumbing Service Manager

Macon, GA · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, purchasing, truck stock, and material control Partner with dispatch and customer service teams to maximize scheduling efficiency and revenue opportunities Drive departmental KPIs ...

Williams-Sonoma

Asst Store Mgr - Service

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ...

Williams-Sonoma, Inc.

Asst Store Mgr - Service

Alpharetta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ...

Williams-Sonoma, Inc.

Asst Store Mgr - Service

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ...

ProTech Plumbing

Plumbing Service Manager

Byron, GA · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee service warehouse operations including inventory management, purchasing, truck stock, and material control * Partner with dispatch and customer service teams to maximize scheduling efficiency ...

ProTech Plumbing

Plumbing Service Manager

Macon, GA · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee service warehouse operations including inventory management, purchasing, truck stock, and material control * Partner with dispatch and customer service teams to maximize scheduling efficiency ...

Rejuvenation

Asst Store Mgr - Service

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ...

Valcourt Group

Be Seen First

Roofing Service Manager

Atlanta, GA · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At least two years of supervisory, service management, or operational leadership experience. * Strong knowledge of commercial roofing systems, including TPO, EPDM, PVC, modified bitumen, metal ...

Ladder

Service Manager with Sack Company

Norcross, GA · On-site

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability ...

Staff Financial Group

Service & Parts Manager

Norcross, GA

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead the spare parts department including inventory management, procurement, and distribution * Develop and implement service KPIs, ensuring continuous improvement in response times and service ...

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Showing results 21-40

All JobsService Management JobsManager Service Management JobsManager Service Management Jobs in Georgia

Manager Service Management information

See Georgia salary details

$27.9K

$62.8K

$104.9K

How much do manager service management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager service management in Georgia is $62,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $71,400.00 per year, depending on experience, location, and employer.

Is a manager service management a management position?

A Manager Service Management is a management position responsible for overseeing service delivery processes, ensuring customer satisfaction, and coordinating teams. It typically requires leadership skills, knowledge of service management frameworks like ITIL, and experience in managing service operations.

Is a manager service management a stressful job?

A manager in service management often faces stress due to handling customer issues, coordinating teams, and meeting service level agreements. The role requires strong organizational and communication skills, and workload can vary depending on the organization and industry demands.

What cities in Georgia are hiring for Manager Service Management jobs?

Cities in Georgia with the most Manager Service Management job openings:

Manager Service Management jobs near you
Infographic showing various Manager Service Management job openings in Georgia as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Temporary. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $62,845 per year, or $30.2 per hour.

Service Delivery Manager

Computacenter

Norcross, GA • On-site

Full-time

Posted 5 days ago

Computacenter rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

118th of 224 rated it services

Job description

This is an internal position.
About the role
The Service Delivery Manager is accountable for the effective delivery, performance, and continual improvement of internal IT services. The role ensures services meet agreed service levels and business expectations while acting as the primary escalation and coordination point between IT delivery teams and internal business stakeholders. The role ensures services meet agreed business outcomes through effective governance, service performance management, incident and problem leadership, change and risk management, stakeholder engagement, and continual improvement.
What you'll be doing
  • Establish and maintain service reviews
  • Ensure service documentation is complete and up to date
  • To own the service performance narrative, explaining what happened, why it mattered and what we're doing next.
  • Drive proactive service stability and performance improvements using data and analytics.
  • Ensure effective stakeholder communication and escalation control.
  • Own Problem Management outcomes, including root cause analysis and corrective and preventive actions.
  • Act as the primary point of contact for service-related matters, ensuring clear communication, managing expectations, and fostering collaboration.
  • Proactively engage stakeholders through regular service reviews, transparent reporting, and continuous improvement initiatives to deliver operational excellence and customer satisfaction.
  • Partner with Change, Release and Transition to reduce service risk
  • Identify opportunities to improve service quality, resilience, and efficiency.
  • Own and track service improvement plans, ensuring benefits are realised.
  • Use data and insight to drive proactive improvement and risk reduction.
  • Support automation, standardisation, and service maturity initiatives.
  • Support vendor governance and performance reviews to ensure service outcomes are achieved including reviewing service levels, KPI's and support models

What you have
  • Deep understanding of ITIL and IT service management frameworks.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills for working with internal and external stakeholders.
  • Experience with service management tools and reporting methods.
  • Ability to drive change and continuous improvement
  • Proven experience in an IT Service Delivery Manager or similar role.
  • Experience operating in an ITIL-aligned service management environment.
  • Experience managing service reviews
  • ITIL 4 Foundation or higher.
  • Experience in internal enterprise IT environments.
  • Experience supporting service transitions and change initiatives.

What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

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