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Manager Salesforce Support Engineer Jobs in Utah

Mendix

Application Support Engineer

Salt Lake City, UT · On-site

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the ... Independently manage and resolve platform and product issues for customers, addressing challenges ...

Mendix

Application Support Engineer

Salt Lake City, UT · On-site +1

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the ... Independently manage and resolve platform and product issues for customers, addressing challenges ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

Technical Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad ... Collaborate Across the Organization • Partner with Development and Product Management to ...

Novarad Corporation

Be Seen First

Technical Support Engineer III

Provo, UT · On-site

... M and knowledge management systems. --- Technical Leadership & Mentorship · Mentor and coach Technical Support Engineers through technical guidance, troubleshooting methodology, and customer ...

AAPC

Junior Salesforce Developer

Salt Lake City, UT · On-site +1

$53.25 - $70.50/hr

Perform administrative tasks such as user management, security settings, data management, and ... Troubleshoot and resolve technical issues as they arise, providing timely and effective support to ...

VAST Data

Customer Support Engineer

Lehi, UT · On-site

Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

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All JobsSalesforce Support Engineer JobsManager Salesforce Support Engineer JobsManager Salesforce Support Engineer Jobs in Utah

Manager Salesforce Support Engineer information

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

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Manager Salesforce Support Engineer jobs near you

Apps Support Engineer

Purview Infotech

Salt Lake City, UT • On-site

Other

Posted 13 days ago

Job description

Role: Java App Support Engineer

Location: Salt Lake City, Utah

Type: 12+Months Contract

Key Responsibilities:

  • Monitor and support Java-based applications in production environments.
  • Analyze, troubleshoot, and resolve application incidents within SLA timelines.
  • Investigate application logs and identify root causes of issues.
  • Write and execute SQL queries for data validation, troubleshooting, and reporting.
  • Work with Unix/Linux commands to monitor processes, review logs, and perform operational activities.
  • Collaborate with development, QA, and infrastructure teams to resolve production issues.
  • Participate in incident management, problem management, and release support activities.
  • Document issue resolutions, support procedures, and knowledge articles.
  • Provide on-call support as required.

Required Skills:

  • Experience supporting applications developed in Java.
  • Good understanding of SQL with the ability to write queries for data analysis and validation.
  • Familiarity with Unix/Linux operating systems and shell commands.
  • Knowledge of application logs and troubleshooting techniques.
  • Understanding of production support processes, including incident and problem management.
  • Strong analytical and communication skills.
  • Ability to work effectively in a team-oriented environment.

Apply