Manager Salesforce Support Engineer Jobs in Ohio

Job Summary:
Trew is a company seeking a Salesforce Developer Technical Lead responsible for custom development and integration architecture within their Salesforce ecosystem. The role focuses on rebuilding a homegrown CPQ tool and managing technical integrations with various systems.
Responsibilities:
• Assess and document the existing homegrown CPQ tool architecture (Apex classes, Lightning components, custom objects, workflow rules, and data model).
• Develop a rebuild plan with the Senior Salesforce Administrator, identifying dependencies and sequencing against the broader org standup timeline.
• Reconstruct the CPQ tool in the new Salesforce org, preserving business logic for warehouse automation project quoting (system configuration, equipment selection, pricing rules, margin calculation, and approval workflows).
• Conduct UAT with Sales and Project Operations stakeholders to validate quote accuracy and workflow completeness.
• Evaluate commercial Salesforce CPQ as a potential long-term replacement for the homegrown tool; provide build-vs-buy recommendation to CIO.
• Design and build Salesforce-to-Oracle EBS R12 integrations on Dell Boomi, covering order-to-cash, customer master synchronization, billing, and project cost flows.
• Build ServiceMax-to-Oracle EBS integration for field service billing, contract invoicing, spare parts charges, and installed base synchronization.
• Develop Salesforce-to-Marketo integration for marketing automation (lead scoring, campaign attribution, lead lifecycle).
• Migrate or replace any residual Informatica or Oracle SOA Suite integration pipelines touching Salesforce.
• Establish error handling, monitoring, and alerting for all production integrations.
• Develop and maintain custom Apex triggers, batch processes, scheduled jobs, and Lightning Web Components.
• Implement Salesforce Flow automation to reduce manual processes across Sales, LSS, and Customer Experience.
• Support ServiceMax technical configuration including dispatch optimization, SLA tracking, and customer portal components.
• Maintain code quality standards including unit test coverage, code reviews, and deployment best practices.
• Partner with the Senior Salesforce Administrator on release management, sandbox strategy, and DevOps practices.
Qualifications:
Required:
• 5+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components, and SOQL/SOSL.
• Salesforce Platform Developer I certification required; Platform Developer II strongly preferred.
• Demonstrated experience building or significantly customizing CPQ/quoting solutions on the Salesforce platform.
• Hands-on experience with integration middleware (Dell Boomi preferred; MuleSoft or Informatica acceptable) connecting Salesforce to ERP systems.
• Experience with REST/SOAP API development, Salesforce Connect, and outbound messaging patterns.
• Strong understanding of Salesforce data model, governor limits, and enterprise-scale development patterns.
• Proven ability to reverse-engineer undocumented custom applications and reconstruct in new environments.
Preferred:
• Experience with ServiceMax or comparable Salesforce-native field service managed packages.
• Prior experience in M&A, carve-out, or TSA exit technical migration.
• Familiarity with Oracle EBS R12 integration patterns (APIs, concurrent programs, interface tables).
• Experience with Conga Composer/Conga Sign document generation.
• Manufacturing, warehouse automation, or industrial services domain experience.
• Dell Boomi Associate or Professional Developer certification
Company:
TREW provides automated material handling solutions for integrators and end users, including Warehouse Execution Systems (WES), Warehouse Control Systems (WCS), PLC- and server-based machine controls, motorized driven roller (MDR) conveyor and services such as concepting, engineering, technical support, parts, field service and training. Founded in 2019, the company is headquartered in Mason, USA, with a team of 201-500 employees. The company is currently Growth Stage.