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Manager Retail Jobs in Ladera Ranch, CA (NOW HIRING)

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Store Manager

Orange, CA · On-site

$23 - $26/hr

Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and ...

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All JobsRetail JobsManager Retail JobsManager Retail Jobs in Ladera Ranch, CA

Manager Retail information

See Ladera Ranch, CA salary details

$12

$24

$37

How much do manager retail jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager retail in Ladera Ranch, CA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $28.37 per hour, depending on experience, location, and employer.

What is a manager retail?

A Retail Manager is responsible for overseeing the daily operations of a retail store or department. Their duties include managing staff, ensuring customer satisfaction, maintaining inventory levels, and achieving sales targets. Retail Managers also handle administrative tasks such as budgeting, reporting, and implementing store policies to improve efficiency and profitability. They play a key role in creating a positive shopping environment and driving the overall success of the business.

What are the key skills and qualifications needed to thrive as a manager retail?

To thrive as a Manager Retail, you need a solid background in sales, inventory management, and staff supervision, often supported by a bachelor's degree in business or related experience. Familiarity with point-of-sale (POS) systems, inventory control software, and scheduling tools is typically required. Excellent leadership, communication, and problem-solving skills help you motivate teams and resolve customer or operational issues effectively. These combined skills ensure efficient store operations, strong sales performance, and a positive customer experience.

How does a manager retail typically support team development and motivation within a store environment?

A Manager Retail plays a pivotal role in fostering a positive team culture by providing regular coaching, clear communication of goals, and ongoing feedback to staff members. They often implement training programs, recognize outstanding performance, and encourage collaboration to ensure everyone is aligned with the store's objectives. By creating an environment where team members feel valued and supported, retail managers help drive productivity and employee satisfaction, which directly impacts sales and customer service quality.

What is the difference between Manager Retail vs Retail Supervisor?

AspectManager RetailRetail Supervisor
ResponsibilitiesOversees store operations, manages staff, develops sales strategiesSupervises daily staff activities, ensures customer service standards
Required CredentialsHigh school diploma; often a bachelor's degree in business or related fieldHigh school diploma; experience in retail often preferred
Work EnvironmentOffice and retail storeRetail store floor
Employer & Industry UsageCommonly employed by retail chains, department storesFound in retail stores, supermarkets, specialty shops

While both roles focus on retail operations, the Manager Retail holds broader responsibilities including strategic planning and staff management, often overseeing multiple departments or locations. Retail Supervisors primarily focus on daily store activities and customer service, reporting to managers. Understanding these differences helps in choosing the right career path or job search focus.

How much do retail managers earn?

Retail managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and store size. Higher salaries are common in large retail chains or in regions with a higher cost of living, and managerial roles often require strong leadership and organizational skills.

How much do retail managers earn?

Retail managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and store size. Higher salaries are common in large retail chains or in regions with a higher cost of living, and managerial roles often require strong leadership and organizational skills.

Is retail manager a good career?

A retail manager oversees store operations, staff, and sales performance, often requiring leadership, communication, and organizational skills. It can offer opportunities for advancement, a dynamic work environment, and performance-based pay, but may involve long hours and high-pressure situations.

What is the role of a retail manager?

A retail manager oversees daily store operations, manages staff, ensures customer satisfaction, and meets sales targets. They are responsible for inventory control, staff training, and implementing company policies to optimize store performance.

What are the most commonly searched types of Retail jobs in Ladera Ranch, CA?

The most popular types of Retail jobs in Ladera Ranch, CA are:

What job categories do people searching Manager Retail jobs in Ladera Ranch, CA look for?

The top searched job categories for Manager Retail jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Manager Retail jobs?

Cities near Ladera Ranch, CA with the most Manager Retail job openings:

Manager Retail jobs near you
Infographic showing various Manager Retail job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,573 per year, or $24.3 per hour.

Manager, Retail Experience Program Management & Analytics

Hyundai Motor Company

Fountain Valley, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Own and advance Hyundai's end-to-end retail Customer Experience (CX) measurement strategy across various touchpoints.

  • Lead front-end enterprise program management for the omnichannel CX platform, including stakeholder engagement and change execution.

  • Manage program documentation, vendor relationships, and develop performance metrics to support CX initiatives.

Job description

At Hyundai, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It's time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career - you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

WORK MODEL
#LI-OnSite
WHAT YOU WILL DO
  • Own and advance Hyundai's end-to-end retail Customer Experience (CX) measurement strategy across sales, HCUV, digital, retail service, and mobile service touchpoints. This role translates customer feedback, operational data, and dealer performance signals into timely, accurate, and actionable insights that improve customer outcomes, strengthen dealer execution, and support measurable business performance improvements.
  • Lead front-end enterprise program management for the omnichannel CX platform, serving as the primary connection between platform capabilities and national, region, field, dealer, and supplier stakeholders. The role identifies gaps and opportunities, determines root causes, prioritizes actions, drives adoption of insights and tools, and supports change execution across the retail network.
  • Key scope includes CX platform product execution and supplier management; insights enablement through dashboards, analytics, governance, and field engagement; customer-centric recognition program administration; and integrity-related dealer communications requiring cross-functional coordination, leadership review, and legal alignment. 
HOW YOU WILL MAKE AN IMPACT
  • Serve as primary business owner for the omnichannel CX platform, supplier relationships, and CX strategy execution.
  • Lead end-to-end CX program management, including governance, requirements, prioritization, implementation, renewals, issue resolution, and vendor oversight.
  • Evaluate and improve customer experience measurement, survey processes, data quality, platform functionality, and operational performance.
  • Deliver actionable insights through dashboards, reporting, analytics, stakeholder engagement, and field support materials.
  • Recommend policies, standards, and process improvements to enhance data integrity, adoption, and performance outcomes.
  • Monitor survey integrity, investigate concerns, and support appropriate follow-up actions.
  • Develop playbooks, standards, and remediation plans to improve dealer sales and service performance.
  • Manage program documentation, communications, operating procedures, and stakeholder alignment.
  • Develop and maintain KPI tracking, dashboards, reporting tools, and program performance metrics.
  • Lead dealer recognition programs, including supplier coordination, fulfillment, communications, and administration.
  • Manage integrity letter development, review, approval, and distribution processes.
  • Oversee program budgets, vendor spend, accruals, payments, and scope-to-spend alignment.
  • Collaborate with Purchasing, Finance, Legal, IT, suppliers, and business stakeholders to support CX initiatives.
  • Support PR/PO processing, contracts, statements of work, renewals, and related documentation.
  • Coach and develop direct reports, conduct hiring activities, performance reviews, and employee development planning.
  • Work independently to manage multiple priorities, risks, deadlines, and program deliverables.
  • Serve as backup support for the Customer Feedback & Analytics group when needed.
WHAT YOU WILL BRING TO THE ROLE
  • High school diploma required.
  • Bachelor's degree in business, marketing, analytics, customer experience, communications, or a related field preferred.
  • Master's degree a plus.
  • Eight or more years of related experience, including at least two years in a supervisory or people leadership capacity.
  • Experience leading customer experience, voice-of-customer, analytics, survey, retail operations, or enterprise platform programs preferred.
  • Automotive, dealer operations, field operations, or retail service experience a plus but not a requirement.
  • Three or more years of business administration, program management, project management, vendor management, or cross-functional initiative leadership preferred.
  • Ability to lead complex, cross-functional programs from strategy through execution, with accountability for scope, timing, quality, budget, and stakeholder adoption.
  • Strong analytical capability and ability to interpret CX, survey, operational, and performance data into actionable recommendations.
  • Excellent written, verbal, and executive communication skills.
  • Strong interpersonal, leadership, coaching, and stakeholder management skills.
  • Ability to influence without direct authority and build alignment across internal teams, regions, field personnel, dealers, suppliers, and business partners.
  • Project management, customer experience, analytics, or related certification a plus.
  • Ability to manage budgets, vendor deliverables, payments, schedules, risks, and competing priorities.
  • Ability to identify and quantify business opportunities related to process improvement, retail operations, dealer performance, customer experience, and platform adoption.
  • Proficiency with reporting, dashboard, presentation, and business productivity tools; ability to learn and apply CX platform functionality.
  • Ability and willingness to travel periodically.
WHAT HYUNDAI CAN OFFER YOU
  • Compensation Range: $91,000 - $130,000
  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years.
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.

OTHER DETAILS
  • Physical requirements: Normal office duties

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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