Our client, a growing mortgage servicing firm, looking for a detail-oriented Credit Reporting Specialist to support accurate and compliant borrower account reporting for consumer credit bureaus. This role works closely with servicing, compliance, and operational teams to ensure account data is submitted correctly, researched thoroughly, and maintained in line with reporting standards. The position is based in Las Vegas, Nevada, and is ideal for someone who can balance precision, accountability, and responsive service in a regulated environment.
Responsibilities:
• Prepare and submit borrower credit data to national consumer reporting agencies while meeting applicable client, investor, and Metro 2 standards.
• Examine reporting files before transmission to identify inaccuracies, formatting issues, and inconsistencies in payment history or account condition codes.
• Investigate account activity, servicing documentation, and system records to resolve disputes and correct reporting variances found through quality reviews or bureau responses.
• Partner with Audit and Compliance teams to gather records and help assemble responses for regulatory, investor, and credit reporting inquiries according to established procedures.
• Maintain complete and accurate reporting records within servicing and credit reporting platforms, and contribute to process enhancements that strengthen efficiency and data quality.
• Work with default, loss mitigation, bankruptcy, and collections teams to confirm account statuses such as forbearance, deceased borrower, charge-off, bankruptcy, or paid-in-full for proper reporting treatment.
• Redact, organize, and retain supporting documents tied to disputes and reporting updates in accordance with document retention requirements.
• Produce and review quality control, sampling, and exception reports to monitor reporting accuracy across assigned portfolios.
• Track dispute activity, resolution timelines, and outcomes to support management reporting and operational oversight.
• Contribute to a collaborative, service-focused team environment by responding professionally, escalating concerns appropriately, and supporting department goals.
• 3+ years of experience in credit reporting, regulatory reporting, loan servicing, compliance operations, or a related financial services function.
• Working knowledge of consumer credit bureau reporting practices and data accuracy standards, including Metro 2 reporting requirements.
• Ability to analyze borrower account histories, payment records, and servicing data to identify and resolve discrepancies.
• Experience supporting dispute research, exception handling, quality control reviews, or audit-related documentation.
• Strong attention to detail with the ability to manage reporting deadlines and maintain accurate records in a regulated setting.
• Effective written and verbal communication skills for coordination across compliance, servicing, and operational teams.
• Proficiency with servicing systems, reporting tools, and standard business software used for documentation and tracking.
• Familiarity with regulatory affairs or broader compliance-related work is beneficial.