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Infographic showing various Manager Remote Network Monitoring job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Account Manager - Remote (West Coast)

Ion Labs, Inc.

Largo, FL • On-site, Remote

Full-time

Re-posted 3 hours ago

Job description

Description
Ourvita is a global contract manufacturer specializing in nutritional, cosmetic, and healthcare products. With nearly 3,000 dedicated colleagues worldwide, over 690 years of combined expertise and a strong focus on R&D and innovation, we partner with leading brands to deliver science-based, sustainable solutions that enhance well-being and bring innovative products to market. Our vision is for high-quality health and beauty products to be available when and where people need them, transforming lives and advancing healthcare worldwide through our commitment to development, distribution and building a network of global partners. We are currently seeking a skilled and experienced Account Manager to join our team and contribute to this mission.The Account Manager will serve as the liaison to grow our business. It is the Account Manager's responsibility to address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. As the main point of contact for existing customers, you will provide strong customer service and be responsible for upselling and cross selling our products and capabilities.
Your responsibilities will include:
  • Act as lead contact for assigned accounts, managing relationships including regular communication to understand current and future business, and discuss needs.
  • Build and strengthen customer relationships to achieve long-term partnerships.
  • Responsible for existing customers' Monthly KPI's and Quarterly Business Reviews to customers and internal business leaders.
  • Work with other Ourvita businesses to cross sell to common current customers.
  • Schedule regular innovation sessions to present trends and prototypes.
  • Proactively solicit, present, and see through cost savings initiatives.
  • Responsible for pricing activities with assigned customers.
  • Maintain accurate customer records, keeping track of any contract updates and renewals, including pricing.
  • Work closely with internal functions to deliver business objectives that drive value to our customers.
  • Utilize data to gain insights, competitive advantages, and identify white space to create account plans.
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers.
  • Create strategies to develop business opportunities at existing accounts.
  • Meet regularly with other team members to discuss progress and find new ways to improve business.
  • Using Project Management tools to onboard customers, sponsor projects and serve as key contact

Other Duties and Responsibilities:Understand and adhere to Good Manufacturing Practices.
Safety Protocol:
  • Stop any observed unsafe acts and obey facility safety rules and procedures.
  • Correct or report any observed safety hazards.
  • Support safety policies and programs.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.
Requirements
Qualifications:Education / Experience / Certifications:
  • A bachelor's degree in business, sales, marketing or similar field preferred.
  • Three years or more in supervisor or managerial experience.
  • Four to eight years of account management experience required.
  • Familiarity or prior experience in the Nutraceutical, Food/Beverage industry, or packaging experience highly preferred.
  • An equivalent combination of education and/or experience may be considered.

Skills Required:
  • Ability to multi-task and adapt to a changing and fast paced environment.
  • Effective communication skills and ability to inspire collaboration and teamwork.
  • Ability to plan and manage at both the strategic and operational levels.
  • Project Management skills in onboarding process for customer projects
  • Willingness to adhere to all principles of confidentiality.
  • Must value operating in a collaborative work environment.
  • Capable of interaction at all levels of the organization.
  • Computer familiarity is a requirement, particularly with Microsoft Office Programs, CRM Systems and ERP Systems.

Apply