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Manager Remote Customer Service Rep Jobs in Worcester, MA

Customer Service Representative

Auburn, MA · Remote

$16 - $21.75/hr

This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Under direct supervision, assists patients through management of incoming calls related to various ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Diagnostic Radiologist

Worcester, MA · Remote

$319K - $399K/yr

Board Certified in Diagnostic Radiology * CSR registration * Experience in Level I Trauma care ... Experience with Telehealth or remote Radiology workflows * Experience in an academic medical center

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Manager Remote Customer Service Rep information

See Worcester, MA salary details

$24.4K

$57.9K

$100.8K

How much do manager remote customer service rep jobs pay per year?

As of Aug 1, 2026, the average yearly pay for manager remote customer service rep in Worcester, MA is $57,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Worcester, MA? The most popular types of Remote Customer Service Rep jobs in Worcester, MA are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Worcester, MA? For Manager Remote Customer Service Rep jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Worcester, MA look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Manager Remote Customer Service Rep jobs? Cities near Worcester, MA with the most Manager Remote Customer Service Rep job openings:

CSR - Customer Service Representative

WECO Hospitality

Acton, MA • On-site, Remote

$24 - $29/hr

Full-time, Part-time

Medical

Re-posted 27 days ago


Job description

About Us:
At WECO, we think dinnertime is worth saving. Our mission is to bring back the ritual of dinnertime to millions of busy families by delivering relaxed, ready-to-eat meals that are worth reconnecting over. Since our launch in Boston in 2020, WECO has delivered delicious, stress-free meals to families all over the Northeast and Mid-Atlantic and we are rapidly scaling nationwide. WECO meals are totally different from the typical ready-to-eat options that are more like a disappointing TV dinner! We are proud to have been granted the Boston Business Journal's Best Places to Work Award in 2024. The WECO team is collaborative, supportive, and mission-driven. If you love food and community, and think dinnertime is worth saving, there's a place for you here!
Position Overview:
Weco Hospitality is seeking a Customer Service Representative to join our team! This will be a remote position, we are looking for someone with an amazing attitude who is always ready to help customers and wants to grow within the company!
Great working environment! We value teamwork and openness! We believe in being open to change and continuous improvement, and we always try to do the right thing. We also believe that our associates are valuable and we all have a responsibility to provide them with the best customer service possible!
Responsibilities:
• Deliver an outstanding store experience that improves customer loyalty.
• Help our clients identify the right solutions to customer billing, technical, and/or account issues.
• Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm's clients offer.
• Participate in the company's social media campaigns
• Develop strong leadership and interpersonal skills.
• Driving sales through retail promotions with a positive attitude!
Qualifications:
• Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
• Ability to build rapport with clients
• Effective listening skills
• Strong negotiation and leadership skills
• Deadline and results-oriented
• Self-motivated and proactive qualities
• Ability to effectively communicate with customers, peers, and management
Why work for us?
• Health insurance
• Hourly pay + Weekly Bonuses
• Weekly pay every Friday
• Full time / Part time / Seasonal Opportunities
• Company paid travel
• Major Holidays off
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.