Atlanta, GA · Remote
$120K/yr
Established, active relationships with carrier decision-makers (e.g., State Farm, Allstate, USAA ... Skills: Exceptional communication, networking, and client relationship management abilities.
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Atlanta, GA · Remote
$120K/yr
Established, active relationships with carrier decision-makers (e.g., State Farm, Allstate, USAA ... Skills: Exceptional communication, networking, and client relationship management abilities.
| Aspect | Manager Remote Allstate | Customer Service Manager Remote Allstate |
|---|---|---|
| Credentials | Management experience, insurance knowledge, relevant certifications | Customer service experience, management skills, insurance knowledge |
| Work Environment | Remote management, team oversight, strategic planning | Remote customer service supervision, client interaction, team support |
| Employer & Industry | Allstate, insurance industry, remote management roles | Allstate, insurance industry, remote customer service management |
The main difference between Manager Remote Allstate and Customer Service Manager Remote Allstate lies in their focus areas. The Manager role emphasizes strategic oversight and team management, while the Customer Service Manager concentrates on client interactions and support. Both roles require relevant experience and certifications, but their daily responsibilities and focus differ within the same industry and remote work environment.
$120K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Location: San Antonio, TX (U.S.)
Reports To: Chief Operating Officer
Industry: Insurance / Property Claims
An established, privately owned national firm in the insurance claims industry is seeking a Director of Strategic Marketing & Business Development to expand relationships with regional and national insurance carriers. This role focuses on generating new business opportunities with property claims departments and driving long-term client partnerships.
The ideal candidate has an extensive network of carrier-side relationships and a proven ability to secure vendor agreements within the property claims ecosystem. This is a high-impact, client-facing role for a driven professional who can immediately leverage their existing relationships and “hit the ground running.”
Develop and expand strategic relationships with VPs and Directors of Property Claims across national and regional insurance carriers.
Identify and pursue new business opportunities for both daily and catastrophe (CAT) claims services.
Represent the company at 3–6 industry events annually (major expos, conferences, and networking forums).
Introduce executive leadership during client meetings and assist in presentations and contract negotiations.
Maintain and strengthen long-term partnerships post-contract to ensure consistent client satisfaction and account growth.
Collaborate on proposal development, vendor agreements, and RFP responses.
Partner with internal leadership and marketing to support branding, outreach, and lead generation initiatives.
Experience: Minimum 5+ years in business development or marketing within the property claims, restoration, mitigation, temporary housing, or engineering industries.
Network: Established, active relationships with carrier decision-makers (e.g., State Farm, Allstate, USAA, Nationwide, Liberty Mutual, and other regional carriers).
Industry Knowledge: Strong understanding of the property claims process, vendor selection, and catastrophe response operations.
Preferred Backgrounds: Independent Adjusting (IA) firms, restoration and mitigation vendors, or temporary housing companies.
Restrictions: Candidates with any affiliation to Public Adjusters (PA) or PA firms cannot be considered due to conflict of interest.
Skills: Exceptional communication, networking, and client relationship management abilities.
Mindset: Entrepreneurial, results-driven, and capable of operating with minimal oversight.
Base Salary: $120,000
Car Allowance: $5,000 annually (varies by region)
Performance Bonuses:
$3.00 per claim (first 2,000 claims or within 12 months per new client)
$1.75 per claim (2,001–6,000 claims or through 18 months)
$1.00 per claim (ongoing for 36 months; renewed with account expansion)
Quarterly KPI Bonus: $2,500 for meeting lead generation and development goals
Total Estimated Compensation: $130K–$150K+ annually based on performance
Benefits:
Full Medical, Dental, and Vision coverage
401(k) with 3% company match (plus company contribution after 1 year)
Disability and $50K Life Insurance coverage
PTO and paid holidays
Family-oriented and relationship-driven organization with over 20 years of proven industry performance.
Fully remote work model emphasizing autonomy, accountability, and results.
Leadership that values integrity, transparency, and long-term partnerships.
Low turnover — most team members have 10+ years of tenure.
“Get your job done and do it well” culture with no micromanagement.
At Delectus, we pursue excellence in all we do. Our core values of character, capability, and responsibility shape our approach, ensuring precise matches between talent and opportunity. With a focus on enduring partnerships, we tailor our services to meet the distinctive needs of each client and candidate. Our seasoned professionals are dedicated to supporting you throughout the hiring process. Thank you for considering Delectus for your career journey. Join us in our commitment to diversity, inclusion, and delivering exceptional results in recruitment.