Technical Customer Support Specialist , Bold Group - Remote At EverCommerce [Nasdaq: EVCM], we are ... critical alarm monitoring and financial management technology offering flexible, automated ...
Technical Customer Support Specialist , Bold Group - Remote At EverCommerce [Nasdaq: EVCM], we are ... critical alarm monitoring and financial management technology offering flexible, automated ...
The Junior Product Manager will work with the Alarm Monitoring product team to drive clarity and momentum across a complex portfolio of software products, ensuring successful product execution.
The Junior Product Manager will work with the Alarm Monitoring product team to drive clarity and momentum across a complex portfolio of software products, ensuring successful product execution.
General Manager (Remote Patient Monitoring)
Bronx, NY ยท On-site +1
$65K - $75K/yr
The General Manager (GM) for Remote Patient Monitoring (RPM) Services will be responsible for overseeing and managing the overall operations of the Essen House Calls remote patient monitoring program.
General Manager (Remote Patient Monitoring)
Bronx, NY ยท On-site +1
$65K - $75K/yr
The General Manager (GM) for Remote Patient Monitoring (RPM) Services will be responsible for overseeing and managing the overall operations of the Essen House Calls remote patient monitoring program.
B2B - Sales Representative (Security)
Fresno, CA ยท Remote
$120K/yr
... alarm systems, monitoring, patrol, and guard service offerings. * Demonstrate expertise in security technologies (e.g., intrusion detection, video surveillance, remote monitoring). Account Management:
B2B - Sales Representative (Security)
Fresno, CA ยท Remote
$120K/yr
... alarm systems, monitoring, patrol, and guard service offerings. * Demonstrate expertise in security technologies (e.g., intrusion detection, video surveillance, remote monitoring). Account Management:
I have an opportunity for "Data Protection Manager - REMOTE " and I am looking for a candidate who ... Monitor and analyze enterprise backup systems. Regards, Alex . K NAVTECH INC P : (224) 348-1340 E
I have an opportunity for "Data Protection Manager - REMOTE " and I am looking for a candidate who ... Monitor and analyze enterprise backup systems. Regards, Alex . K NAVTECH INC P : (224) 348-1340 E
Product Manager (Remote)
Minneapolis, MN ยท Remote
$110K - $140K/yr
Product Manager (Remote)- Emissions Control Systems Remote (US) | Direct Hire | $110,000-$140,000 ... Review and specify instrumentation, catalyst systems, emissions monitoring equipment, and related ...
Product Manager (Remote)
Minneapolis, MN ยท Remote
$110K - $140K/yr
Product Manager (Remote)- Emissions Control Systems Remote (US) | Direct Hire | $110,000-$140,000 ... Review and specify instrumentation, catalyst systems, emissions monitoring equipment, and related ...
Account Manager | Remote | AirStrip
San Antonio, TX ยท On-site +1
$61K - $78K/yr
... alarm communication management technology that unlocks siloed data from patient monitors and ... This is a remote role that offers the opportunity to work remotely within the United States ...
Account Manager | Remote | AirStrip
San Antonio, TX ยท On-site +1
$61K - $78K/yr
... alarm communication management technology that unlocks siloed data from patient monitors and ... This is a remote role that offers the opportunity to work remotely within the United States ...
Operations Manager (Remote)
Millington, TN ยท On-site +1
Operations Manager (Remote) Clearance: **CLASSIFIED** Position Description: Network Runners is ... Lead the service delivery effort by supervising the field staff, monitoring site staffing levels ...
Operations Manager (Remote)
Millington, TN ยท On-site +1
Operations Manager (Remote) Clearance: **CLASSIFIED** Position Description: Network Runners is ... Lead the service delivery effort by supervising the field staff, monitoring site staffing levels ...
Customer Success Manager(Remote)
$80K - $120K/yr
Monitor customer accounts to ensure service quality, operational performance, and customer ... a remote environment * Proficient in Microsoft Office, Google Workspace, and CRM systems
Customer Success Manager(Remote)
$80K - $120K/yr
Monitor customer accounts to ensure service quality, operational performance, and customer ... a remote environment * Proficient in Microsoft Office, Google Workspace, and CRM systems
13543 - Government Account Manager (remote with client visits) - Atlanta, GA; Tampa, Orlando ... Monitor client budgets, explain costs, and discuss new terms when necessary; Develop responses to ...
13543 - Government Account Manager (remote with client visits) - Atlanta, GA; Tampa, Orlando ... Monitor client budgets, explain costs, and discuss new terms when necessary; Develop responses to ...
Marketing Project Manager-Remote
Phoenix, AZ ยท On-site +1
Marketing Project Manager-Remote Req Id: 1767 State/Province: Arizona Business: Gore Medical ... Monitor project health, flag risks early, and propose actionable solutions to keep projects on ...
Marketing Project Manager-Remote
Phoenix, AZ ยท On-site +1
Marketing Project Manager-Remote Req Id: 1767 State/Province: Arizona Business: Gore Medical ... Monitor project health, flag risks early, and propose actionable solutions to keep projects on ...
Product Manager (Remote)
Chicago, IL ยท Remote
As a remote Product Manager, you will play a pivotal role in driving our product vision, defining ... Monitor product performance metrics and conduct data analysis to inform product decisions and ...
Quick apply
Product Manager (Remote)
Chicago, IL ยท Remote
As a remote Product Manager, you will play a pivotal role in driving our product vision, defining ... Monitor product performance metrics and conduct data analysis to inform product decisions and ...
Sr. Tax Manager (REMOTE)
Waltham, MA ยท Remote
$134K - $167K/yr
Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.
Sr. Tax Manager (REMOTE)
Waltham, MA ยท Remote
$134K - $167K/yr
Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.
Senior Manager, Remote Screening Sites
Los Angeles, CA ยท On-site +1
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
Senior Manager, Remote Screening Sites
Los Angeles, CA ยท On-site +1
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
Sr. Tax Manager (REMOTE)
Waltham, MA ยท On-site +1
$134K - $167K/yr
Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.
Sr. Tax Manager (REMOTE)
Waltham, MA ยท On-site +1
$134K - $167K/yr
Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
Senior Manager, Remote Screening Sites
Los Angeles, CA ยท On-site +1
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
Senior Manager, Remote Screening Sites
Los Angeles, CA ยท On-site +1
The Senior Manager, Remote Screening Sites will be responsible for coordinating with the LA28 ... Monitor staff performance and productivity, offering coaching, feedback, and development ...
Alarm System Auditor - Chicagoland Area
Fremont, CA ยท Remote
$70K - $80K/yr
May assist in conducting Listing and annual inspections of central station monitoring facilities ... Develops and manages a work schedule from an annual assignment of work. This includes scheduling ...
Alarm System Auditor - Chicagoland Area
Fremont, CA ยท Remote
$70K - $80K/yr
May assist in conducting Listing and annual inspections of central station monitoring facilities ... Develops and manages a work schedule from an annual assignment of work. This includes scheduling ...
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Proposal Manager - Remote
Renton, WA ยท Remote
$80K - $120K/yr
Manage and monitor proposal library and "coffin" files ยท Attends proposal related meetings ... visit remote office or construction sites. Reasonable accommodations may be made to enable ...
Quick apply
Be Seen First
Proposal Manager - Remote
Renton, WA ยท Remote
$80K - $120K/yr
Manage and monitor proposal library and "coffin" files ยท Attends proposal related meetings ... visit remote office or construction sites. Reasonable accommodations may be made to enable ...
Manager Remote Alarm Monitoring information
See salary details
$10.82 - $13
5% of jobs
$13 - $15.19
13% of jobs
$15.86 is the 25th percentile. Wages below this are outliers.
$15.19 - $17.37
22% of jobs
The median wage is $18.23 / hr.
$17.37 - $19.56
24% of jobs
$21.45 is the 75th percentile. Wages above this are outliers.
$19.56 - $21.74
12% of jobs
$21.74 - $23.93
4% of jobs
$23.93 - $26.11
5% of jobs
$26.11 - $28.30
3% of jobs
$28.30 - $30.49
2% of jobs
$30.49 - $32.67
3% of jobs
$32.67 - $34.86
5% of jobs
$10
$20
$34
How much do manager remote alarm monitoring jobs pay per hour?

Full-time
Medical, Retirement
Posted 3 days ago
EverCommerce rating
6.6
Based on 8 frontline employees who took The Breakroom Quiz
155th of 186 rated software companies
Job description
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We are looking for a Technical Customer Support Specialist to focus on our Bold Group - Financial Management solutions. Bold Group is the industry's trusted provider of mission-critical alarm monitoring and financial management technology offering flexible, automated solutions that streamline customer workflows with improved efficiencies and consistent processes that enable critical response services that safeguard life and property.
The Bold Group product portfolio features the renowned business management solutions, AlarmBiller, SedonaOffice and Managely. These leading accounting and business management systems are complemented by the industry's top alarm monitoring systems including Manitou and Stages. This comprehensive portfolio of solutions is supported by a network of strategic partnerships, technical support, and robust ongoing training programs.
This Tier 1 Support position requires a knowledge of accounting and business management principles, Microsoft SQL, network architecture, distributed computing and storage as well as virtual machine configuration to diagnose issues within Customer environments, handling and resolving technical queries transferred from the Tier 1 support team by performing the following:
- Monitor and respond in a timely manner to ticketing queues, escalations, and emails
- Escalate support requests from internal and external channels
- Provide clear constructive feedback and responses to customers' support requests
- Handle difficult situations in a professional manner at all times
- Appropriately prioritize competing deliverables and activities
- Represent the voice of the customer within Bold Group
- Contribute regularly to internal and external knowledgebase articles
- Work within defined Service Level Agreements
Core Responsibilities:
- Solve complicated with your technical and product expertise.
- Continuously grow your depth of knowledge on the products you support, as well as expanding to new technologies and domains as you learn more of our products.
- Sharpening your technical prowess by deep diving into source code, databases, logs, and traces to get to the root cause of any issue.
- Diagnosing, troubleshooting, and developing new solutions that solve the root cause of customer problems in tickets elevated from our support and customer success teams.
- Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
- Learning new products quickly and effectively. When given access to user and developer documentation, knowledge base articles, source code, and infrastructure be able to develop a layered understanding of how the product works end-to-end.
- Track and manage tickets to ensure timely communication and resolutions
- Show initiative and act independently to resolve tickets, manage multiple priorities and follow through on tasks to completion.
- Ability to be On Call in a 24 x 7 environment
Skills & Qualfications:
- C1 level English proficiency (spoken and written) and the ability to communicate professionally and clearly
- 2+ years of experience with customer-facing technical support (application, OS, or Networking). The solutions you provide are highly technical, but a customer-focused approach to ticket handling is essential to provide a great experience.
- Knowledge of performance monitoring and tuning tools, problem determination and recovery, and security
- Customer advocacy, empathy, and keen attention to detail.
- Experience with PSIM or Alarm Monitoring Centers
Where:
While Bold Group is headquartered in Colorado Springs, Colorado, we have additional offices in Milwaukee, Wisconsin and Orlando, Florida, this role can be based anywhere in the United States and can be 100% remote.
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits & Perks (JUST CANADA):
- Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development through Udemy
Benefits and Perks (JUST U.S.):
- Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
- Continued investment in your professional development through Udemy
- Robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Student Loan Repayment Program
Compensation: The target base compensation for this position is $50,000 - $65,000 per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
About Evercommerce
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US
Year founded
2017