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Manager Pos Technical Support Jobs in Rochester, NY

tech support

Rochester, NY ยท On-site

$14/hr

Company Description Global Channel Management is a technology company that specializes in various ... Qualifications 1-2 years tech support customer service medical tterminology Additional Information ...

Technical Service Advisor

Rochester, NY ยท On-site

$80K - $90K/yr

Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success

Technical Service Advisor

Rochester, NY ยท On-site

$112K - $112K/yr

Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success

Technical Service Advisor

Rochester, NY ยท On-site

$80K - $90K/yr

Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success

Experience utilizing ticketing systems and documenting technical procedures. * Experience supporting cloud-based platforms or managed service environments is preferred. * Experience with monitoring ...

Experience utilizing ticketing systems and documenting technical procedures. * Experience supporting cloud-based platforms or managed service environments is preferred. * Experience with monitoring ...

Experience utilizing ticketing systems and documenting technical procedures. * Experience supporting cloud-based platforms or managed service environments is preferred. * Experience with monitoring ...

Showing results 21-40

Manager Pos Technical Support information

See Rochester, NY salary details

$29.1K

$84.8K

$145.5K

How much do manager pos technical support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager pos technical support in Rochester, NY is $84,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Rochester, NY?

The most popular types of Pos Technical Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager Pos Technical Support jobs?

Cities near Rochester, NY with the most Manager Pos Technical Support job openings:

Technical Communications Specialist/ Technical Writer

Caresoft Inc.

Rochester, NY โ€ข On-site

$34/hr

Contractor

Re-posted 14 days ago


Job description

Title: Technical Communications Specialist
Duration: 12 Months
Location: Rochester NY
Work model: Hybrid – 2 days in office and 3 days REMOTE
 
Description:
Produces technical publications and communications to support the safe and effective use and servicing of client’s Products. · 
Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats. · 
Gathers and organizes technical information from various sources. · 
Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers. · 
Reviews and analyses publication/labelling effectiveness and efficiency including verification/validation. · 
Follows established change control procedures. · 
Ensures publications adhere to established standards of style and format and meet regulatory requirements. · 
Reviews published materials and recommended revisions or changes in scope, format, and content. · 
Adheres to project timelines and communicates/escalates potential impacts to project schedules. · 
Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries. · 
Participates in special projects as assigned. · 
Perform other work-related duties as assigned.
 
Responsibilities:
Internal:
Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, 
Product Management/Marketing, Post Market Risk Management (PMRM), Information Technology (IT) 
External: 
Illustrators, Translation Vendors, Print/Media Vendors, External Manufacturers (OEMs)
 
Skills Required:
A minimum of an associate’s degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required. · 
A minimum of 3 years of relevant work experience is required. · 
The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management. · 
Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines. · 
Excellent written and verbal communications skills and strong computer skills are required. · 
Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring. 
 
Preferred Skills: · 
A bachelor’s degree is preferred. · 
Experience working in a regulated environment · 
Experience with content management systems, CSS and system design · 
Knowledge of animation tools and Java scripting · 
Experience working with translated publications · 
Experience in website design/authoring tools