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Manager Pos Technical Support Jobs in Rochester, NY

Caresoft

Technical Writer

Rochester, NY · On-site

Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management (PMRM ...

L3HHCM20

Associate, Technical Training

Rochester, NY · On-site

$48K - $90K/yr

Support internal and external audits; actively participate in process improvement initiatives ... management or related field or have completed their bachelor's degree within the last 12 months ...

VP Supply Corp

Technical Service Advisor

Rochester, NY · On-site

$80K - $90K/yr

Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success

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Showing results 21-40

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Rochester, NY

Manager Pos Technical Support information

See Rochester, NY salary details

$29.1K

$84.8K

$145.5K

How much do manager pos technical support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for manager pos technical support in Rochester, NY is $84,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Rochester, NY?

The most popular types of Pos Technical Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager Pos Technical Support jobs?

Cities near Rochester, NY with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

Technical Writer - Scientific-II

America CyberSystem

Rochester, NY • On-site

Contractor

Re-posted 3 days ago

Job description

Company Description

"ACS is a multinational organization with more than $400 million in sales, more than 6,500 consultants worldwide. Our focus has allowed us to serve clients in virtually every industry, from startups to Fortune 100 enterprises"


Job Description

Details:

Position title - Technical Writer - Scientific-II

Location - ROCHESTER, NY 14626  

Contract duration - 12 Months    

Job Description:

EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE, ETC. 

1. B.S/A.A.S. in Medical Technology or Communications or equivalent experience. Excellent written and verbal communications skills. Attention to detail a must. 

2. Skillful problem solver with investigative talents. Independent, resourceful. 

3. Excellent computer skills. Experience with word-processing software such as Microsoft Word. 

4. Knowledge of OCD products and business processes 

5. Experience in implementation of new products or product changes/updates a plus. 

6. Previous clinical laboratory experience, customer support or technical support 

7. Organized, able to manage multiple projects simultaneously. 

8. Ability to prioritize workload with minimal supervision. Comfortable working under tight deadlines. 

9. High level of professionalism. Able to represent the Publications & Communications department on cross functional teams. Comfortable interacting with upper levels of management. 


RESPONSIBILITIES/SPECIAL SKILLS 

1. Responsible for field and customer technical communications. Researches, creates, updates, and edits technical communications and documentation that explain OCD products to customers, OCD technical support personnel worldwide, service personnel, and field support staff. 

2. Aquires or verifies knowledge of subject by consulting with subject matter experts, observing the performance of the product, or referring to articles, bulletins, manuals, or similar publications. 

3. Writes in a clear and concise manner technical communications and other documentation suitable for a worldwide audience. 

4. Manages the review and approval process. Works toward achieving consensus between multiple reviews/subject matter experts for document approval in a timely manner using Netmeeting or Livemeeting 

5. Tracks the production and delivery of the communications and documentation according to predetermined schedules. 

6. Maintains appropriate supporting documentation according to government requirements and OCD records management guidelines. Files assembled/completed within guidelines and must be audit ready at all times.

7. Participates on project teams. Must be a proven team player and self-motivated.



Qualifications

B.S/A.A.S. in Medical Technology or Communications or equivalent experience. 

Excellent written and verbal communications skills.

Attention to detail a must. 

Additional Information

Atit

Technical Recruiter

[email protected]

Direct: 678-487-8371 (O) 

ACS Corp, Duluth, GA


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