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Manager Pos Technical Support Jobs in Buffalo, NY

Cynet Systems

Desktop / Field Support Technician

Buffalo, NY · On-site

$19.50 - $25/hr

Manage and update customer support tickets through ticketing systems, ensuring timely communication ... Provide technical support for video conferencing and AV equipment. * Support remote office ...

RIT Solutions

Technical Project Manager

Buffalo, NY · On-site

Technical Project Manager Need 10+ years technical project manager who has handled Scrum masters ... support of technology change initiatives within the global market * Airline experience and ...

WSP

Senior Technical Manager, Structural Engineer

Buffalo, NY · On-site

$97.40K - $132.20K/yr

... Manager, Structural Engineer to join our team in Buffalo, NY. We are seeking a candidate with ... This role provides subject matter technical support and leadership for multi-site/phase due ...

WSP

Senior Technical Manager, Structural Engineer

Buffalo, NY · On-site

$97.40K - $132.20K/yr

... Manager, Structural Engineer to join our team in Buffalo, NY. We are seeking a candidate with ... This role provides subject matter technical support and leadership for multi-site/phase due ...

Primark

Operations Support

Buffalo, NY

$17.05/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Primark

Operations Support

Buffalo, NY · On-site

$17.05/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Caz Recovery

IT Support Technician

Buffalo, NY · On-site

$23.46/hr

IT Support Technician Buffalo, NY ( Apply Description The Information Technology (IT) Support ... Technical Skills: * Basic Active Directory (AD) and M365 administration and endpoint management.

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Manager Pos Technical Support information

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$28.6K

$83.2K

$142.9K

How much do manager pos technical support jobs pay per year?

As of May 27, 2026, the average yearly pay for manager pos technical support in Buffalo, NY is $83,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $100,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Buffalo, NY? The most popular types of Pos Technical Support jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Manager Pos Technical Support jobs? Cities near Buffalo, NY with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you
Desktop / Field Support Technician

Desktop / Field Support Technician

Cynet Systems

Buffalo, NY • On-site

$19.50 - $25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Specialist

Responsibilities:

  • Provide deskside, OSS, and field support services for desktop PCs, laptops, tablets, smartphones, desk telephony, AV equipment, comms room devices, cabling, and related technologies.
  • Deliver high levels of customer service and maintain strong verbal and written communication with end users.
  • Install, configure, test, and support computer systems, peripherals, and software within established standards and guidelines.
  • Diagnose and resolve hardware, software, operating system, and connectivity issues for end-user devices.
  • Perform troubleshooting, repair, setup, and documentation of technical support incidents.
  • Support devices including desktop PCs, micro PCs, thin clients, laptops, tablets, smartphones, printers, MFDs, and basic network connectivity components.
  • Provide second-line IT support while ensuring compliance with service level agreements (SLAs).
  • Manage and update customer support tickets through ticketing systems, ensuring timely communication and issue resolution.
  • Perform OS imaging, reimaging, software installations, and system administration activities.
  • Support infrastructure administration functions and provide onsite support coverage as required.
  • Provide technical support for video conferencing and AV equipment.
  • Support remote office locations when needed.
  • Maintain accurate asset inventory records and assist with equipment moves following health and safety guidelines.
  • Provide end-user training and guidance on hardware and software usage.
  • Recommend and implement hardware and software upgrades when appropriate.
  • Work collaboratively in both BAU and project-based environments.
  • Perform additional duties as assigned.

Required Skills:

  • Strong experience supporting desktops, laptops, printers, handheld devices, smartphones, and related IT infrastructure.
  • Proficiency with Microsoft Windows 11 and legacy Windows operating systems.
  • Experience supporting Office 365, Microsoft Teams, Google applications, and ServiceNow.
  • Administration experience with Azure, Intune, and Microsoft Active Directory including user/group management and policy administration.
  • Knowledge of LAN technologies and basic networking hardware.
  • Ability to support and troubleshoot video conferencing technologies.
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage multiple support requests effectively.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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