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Manager Pos Technical Support Jobs in Alabama (NOW HIRING)

Davies

Provide supervision, training and technical support to their team. * To continue to handle a ... Claims Management system. * Davies Incentive Plan * 25 days holiday per year which increases with ...

Davies

Provide supervision, training and technical support to their team. * To continue to handle a ... Claims Management system. * Davies Incentive Plan * 25 days holiday per year which increases with ...

Peraton

Customer Technical Specialist

Birmingham, AL · On-site

$30K - $48K/yr

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Log and manage updates through a ticketing system, maintaining accurate asset and configuration ...

Peraton

Customer Technical Specialist

Birmingham, AL · On-site

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Log and manage updates through a ticketing system, maintaining accurate asset and configuration ...

Peraton

Customer Technical Specialist

Birmingham, AL · On-site

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Log and manage updates through a ticketing system, maintaining accurate asset and configuration ...

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Alabama

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Alabama?

The most popular types of Pos Technical Support jobs in Alabama are:

Manager Pos Technical Support jobs near you

Multifunctional Field Technical Support (MFTS) Specialist Mid - Germany (contingent 045)

MSSI

Huntsville, AL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

This is contingent upon award. A secret security clearance is required.
The location is OCONUS (Germany) and travel is required.
Provides installation, fielding, maintenance, sustainment, and technical support for BCC systems deployed throughout military environments. This position supports the operational readiness of biometric collection systems by performing installation, troubleshooting, repairs, user training, and data management activities in accordance with Army fielding and sustainment processes.
Key Responsibilities:
  • Install and configure BCC devices at military installations and operational locations, including both mobile and static systems.
  • Support Army Total Package Fielding (TPF) activities, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support.
  • Perform routine maintenance, inspections, diagnostics, troubleshooting, and repairs on biometric hardware and software systems to ensure optimal performance and operational availability.
  • Provide ongoing technical support to users and stakeholders, resolving system issues and ensuring effective operation of BCC equipment.
  • Conduct user training on the operation, maintenance, and proper use of biometric collection devices and associated software applications.
  • Assist with the collection, processing, and management of biometric data while ensuring data quality, integrity, and compliance with applicable standards and regulations.
  • Maintain detailed and accurate records of system installations, maintenance actions, repairs, upgrades, and configuration changes.
  • Support system testing, verification, and operational readiness activities as required.
  • Coordinate with government personnel, field technicians, and program stakeholders to support deployment and sustainment efforts.
  • Travel to military installations and field locations as required to perform installation, maintenance, training, and technical support activities.
  • Adhere to the company's AS9100 and QMS policies, procedures and guidelines.
  • Other duties as assigned.

Required Qualifications:
  • Experience supporting Army Total Package Fielding (TPF) processes, including NEF, NET, PI, and Technical Field Support.
  • Experience installing, maintaining, and repairing electronic and mechanical systems.
  • Proficiency with Android and Windows operating systems and data entry applications.
  • Knowledge of databases, networking concepts, and system connectivity.
  • Familiarity with biometric technologies, including fingerprint, iris, facial, and voice modalities.
  • Strong troubleshooting, diagnostic, and problem-solving skills.
  • Ability to work independently in both garrison and field environments.
  • Strong written and verbal communication skills.

Preferred Qualifications:
  • Experience supporting BCC systems or other military biometric collection platforms.
  • Experience providing field support and technical training in military environments.
  • Familiarity with government regulations and standards governing biometric data collection and management.
  • Ability to travel frequently in support of CONUS and OCONUS operations.

Education/Experience:
  • Bachelor's Degree in a relevant discipline or two (2) additional years of relevant experience.
  • Five (5) years of relevant experience providing technical support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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