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Manager Pos Technical Support Jobs in Alabama (NOW HIRING)

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Document and manage support requests using ServiceNow * Provide basic end-user guidance during ... Ability to manage repetitive technical tasks efficiently while maintaining attention to detail

Lynn Rodens

Technical Support

Mobile, AL · On-site

$37K - $46K/yr

... manage support requests using ServiceNow • Provide basic end-user guidance during equipment ... repetitive technical tasks efficiently while maintaining attention to detail • Excellent ...

Xante corp

Be Seen First

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical ... All information about customer inquiry must be documented in our CRM. Technician also conducts ...

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Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Alabama? The most popular types of Pos Technical Support jobs in Alabama are:
Manager Pos Technical Support jobs near you
TECHNICAL SUPPORT

TECHNICAL SUPPORT

KAISHAN COMPRESSOR USA, LLC.

Loxley, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Title: Compressor Technical Support Call Representative

Location: Loxley, Alabama (On-site)

About Us:

Located just an hour away from the pristine white sand beaches of Gulf Shores, Alabama and mere minutes from the Bay, our plant offers not only a dynamic work environment but also the perfect backdrop for a balanced lifestyle. As a leading name in the air compressor industry, we are committed to excellence in both product innovation and customer satisfaction.

Job Summary:

We are seeking a talented individual with a required minimum of 4 years of experience in the air compressor industry to join our team as a Compressor Technical Support Call Representative. In this role, you will be the frontline troubleshooter, assisting customers with air compressor related technical queries related to Kaishan products. Collaboration with various departments including Engineering, Manufacturing, and Sales will be integral to ensuring top-notch service delivery.

Key Responsibilities:

  • Provide in-depth compressor technical assistance to customers via phone, addressing troubleshooting issues and providing guidance on repairs and enhancements.
  • Continuously strive to enhance customer satisfaction and foster repeat business through effective communication and problem resolution.
  • Stay current with industry standards, innovations, and emerging technologies.

Job Qualifications:

  • High School Diploma or GED.
  • Minimum four years of experience in the compressor industry in a technical or service role is required.
  • Additional air compressor or related mechanical technical training is a plus.
  • Proven experience in troubleshooting and remotely resolving technical issues with customers.
  • Proficient in Microsoft Word and Excel.
  • Fluent in English, both spoken and written.

Benefits:

Competitive salary and quarterly gain sharing (profit) bonus, Medical, Dental, Vision, Short and Long-term disability, Health Insurance, Vacation, Sick and Holidays, Tuition Reimbursement, and 401K with 6% company match.

Company Standards:

We embrace quality work and believe in meeting and exceeding deadlines. We believe work should be accomplished with a minimum of manager oversight. We empower our employees to take responsibility for their actions. We believe that everyone deserves to be treated fairly and with respect.

Kaishan Compressor is an EOE. Employment opportunities at Kaishan Compressor are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, genetic information, or any other characteristic protected by law.

We are a drug, alcohol, and smoke free workplace and to ensure compliance with this policy, we conduct pre-employment drug testing for all prospective employees who receive a conditional offer of employment.


Monday - Friday from 8 am - 5 pm. (In-office)