Job Title: PLM Administrator
Job Location: Fort Worth, TX
Job Type: Full-time [FTE]
Job Description:
- The selected candidate will be responsible for providing application and server administration for Dassault’s 3DEXPERIENCE platform.
- The candidate must be able to balance daily operations as well as project work and should possess diverse technical experience, business acumen, and strong customer service skills.
Job Responsibilities:
- Assist the IT PLM admin team with support of engineering applications such as ENOVIA, 3DX, and Cameo/Teamwork Cloud including patching, upgrades, and end-user support.
- Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks.
- Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements.
- Provide quick and efficient support of incidents and outages.
- Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project deliverables.
- Work effectively with process owners and SMEs to understand business requirements.
- Create/update support documentation, ensuring accuracy and appropriate detail.
Education Requirements:
- Bachelor’s degree in computer science, Information Systems, Computer Engineering, or similar is required.
Position Requirements:
- 5+ years of experience with application and server administration (Windows/Linux).
- 5+ years of PLM system administration (Dassault Systèmes).
- Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.).
- Demonstrated teamwork and collaboration in a professional setting with the ability to work independently if needed.
- Strong problem solving and critical thinking skills.
- Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly. Patching as well.
- Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences.
Preferred Skills:
- Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.).
- Basic understanding of databases.
- Red Hat Linux.
- Matrix Query Language (MQL).
- Strong organizational, analytical, multitasking, and time management skills.