Manager Pims Jobs in Virginia (NOW HIRING)

ProSidian is seeking a Receptionist for Information Resource Center (IRC) Administrative Support Services for program support on a contract basis located across the Arlington, VA area supporting U.S. Trade and Development Agency (USTDA).

This position requires candidates with relevant government and public services sector experience to support professional services engagement for government and public services sector clients such as USTDA. This is a contract contingent or contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services position; however, ProSidian reserves the right to convert to a full-time ProSidian employed W-2 position.

Job Overview: Provide services and support as a receptionist in the government and public services industry sector focusing on human capital solutions for clients such as United States Trade and Development Agency (USTDA) generally located in Arlington, VA and across the Mid Atlantic region.

Responsibilities and duties include performing front-office and customer-facing administrative tasks, creating great first impressions, keeping operations flowing through professional, efficient front desk service, centralizing resources, optimizing workflows, delivering responsive support services that promote clarity, efficiency, and growth, greeting visitors, managing calls, supporting meeting logistics, and maintaining front office operations.

Qualifications: High school diploma or equivalent; customer service training preferred. One to three years of experience in a professional office environment as a support assistant or receptionist, or equivalent position. Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication. Ability to maintain records of receipt, mailing dates, and other required information. Ability to ensure appropriate mailing and/or shipping of packages, letters, etc. Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests. Experience creating and distributing correspondence, reports, and other documents. Track inventory of office supplies and notifying admin office of need to replenish those supplies. Experience providing general office support like various administrative tasks, data entry, filing, and customer service. Ability to manage multiple tasks and prioritize effectively. Ability to manage the receptionist area. Effective written and verbal communication skills for interacting with various individuals. Proficiency in office software and equipment. High School diploma required, higher education preferred.

Skills required include proficiency in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Strong organizational and customer service skills. U.S. Citizenship. Ability to obtain and retain a "SECRET" security clearance. Verbal communication, scheduling, multitasking, and professionalism.

Competencies required include courtesy, responsiveness, and adaptability. Serves as first point of contact for USTDA visitors and staff.

Other details include reports and other deliverables such as weekly status reports, IRC manual, IRC annual calendar, and PIMS reports.

Additional information includes the eight ProSidian global competencies and other requirements such as business tools, commitment, curiosity, humility, willingness to learn, share, and grow.