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Manager Pharmacy Call Center Operation Jobs (NOW HIRING)

Della infotech Inc

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Pharmacy Call Center Tech Location : Philadelphia,PA Duration : contract to hire(3 months contract ... management of issues which can negatively affect service and business. Identifies provider ...

Integrated Resources

Pharmacy Technician

Philadelphia, PA · On-site

$17.75 - $21.50/hr

Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call ... Discriminates between routine and significant matters; apprises management of issues which can ...

LBC Mortgage

Call Center Manager

Los Angeles, CA · On-site

We are focused on building a strong, system-driven sales operation and delivering an exceptional customer experience. Our team is growing fast, and we are looking for a Call Center Manager who can ...

MUSC

Manager, Call Center Operations

Charleston, SC · On-site

Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...

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Manager Pharmacy Call Center Operation information

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How much do manager pharmacy call center operation jobs pay per year?

As of Sep 14, 2026, the average yearly pay for manager pharmacy call center operation in the United States is $124,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Manager Pharmacy Call Center Operation jobs?

For Manager Pharmacy Call Center Operation jobs, the most frequently searched job titles are:

Infographic showing various Manager Pharmacy Call Center Operation job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $124,655 per year, or $59.9 per hour.

Pharmacy Call Center Representative

Syracuse, NY • On-site

SUNY Upstate University Hospital
See more jobs at SUNY Upstate University Hospitalexternal

$15.75 - $19.75/hr

Other

Posted 6 days ago

Job description

Job Summary:
The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs and appropriately assist. The incumbent will utilize several information systems and will interact with all outpatient pharmacy areas. Assists callers with complaints by gathering information to send a message to the appropriate Associate Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Presents a positive responsive image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport with callers from diverse cultural backgrounds. The incumbent must also maintain professional tone, spoken and written, at all times.
Minimum Qualifications:
Associate's degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required. National Pharmacy Technician Certification within 18 months of hire required. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to multitask.
Preferred Qualifications:
Experience with healthcare insurance prior authorization/coding and performing insurance carrier/managed care review preferred.
Work Days:
Monday - Friday between 8:00am and 6:00pm Holidays and weekends as needed based on operational need.
Message to Applicants:
Recruitment Office: Human Resources
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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