1

Pharmacy Call Centre Jobs (NOW HIRING)

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Pharmacy Call Center Tech Location : Philadelphia,PA Duration : contract to hire(3 months contract) Client : AmeriHealth Under the direct supervision of the Supervisor, Pharmacy Services Call Center ...

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Pharmacy Call Center Tech Location : Philadelphia,PA Duration : contract to hire(3 months contract) Client : AmeriHealth Under the direct supervision of the Supervisor, Pharmacy Services Call Center ...

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Pharmacy Call Center Tech Full-time Company Description vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy ...

Pharmacy Call Center Tech

Orlando, FL · On-site

$17 - $21/hr

Pharmacy Call Center Tech Title: Pharmacy Call Center Tech Duration: 6+ months Location: Orlando, FL Job Responsibilities * Records and processes orders and/or inquiries received by mail, telephone ...

Pharmacy Call Center Tech

Philadelphia, PA

$18.50 - $22.75/hr

Pharmacy Call Center Tech Full-time Company Description vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy ...

Pharmacy Call Center Tech

Philadelphia, PA

$18.50 - $22.75/hr

Pharmacy Call Center Tech Full-time Company Description vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy ...

next page

Showing results 1-20

Pharmacy Call Centre information

See salary details

$13

$23

$29

How much do pharmacy call centre jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for pharmacy call centre in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Pharmacy Call Centre vs Pharmacy Technician?

AspectPharmacy Call CentrePharmacy Technician
CredentialsTypically requires customer service or pharmacy-related certificationsRequires pharmacy technician certification or license
Work EnvironmentCall centers, remote or office-basedPharmacy settings, retail or hospital pharmacies
Job ResponsibilitiesHandling patient inquiries, processing prescriptions via phonePreparing medications, verifying prescriptions, assisting pharmacists

The main difference is that Pharmacy Call Centre roles focus on customer service and communication over the phone, while Pharmacy Technicians are involved in medication preparation and pharmacy operations. Both roles require specific certifications and are integral to pharmacy services, but they differ in daily tasks and work environment.

What cities are hiring for Pharmacy Call Centre jobs?

Cities with the most Pharmacy Call Centre job openings:

What are popular job titles related to Pharmacy Call Centre jobs?

For Pharmacy Call Centre jobs, the most frequently searched job titles are:

Pharmacy Call Center Representative

Syracuse, NY • On-site

SUNY Upstate Medical University
Colleges, Universities, and Professional Schools • 1 - 5K employees

$15.75 - $19.75/hr

Other

Re-posted 23 days ago


SUNY Upstate Medical University rating

8.1

Company rating: 8.1 out of 10

Based on 71 frontline employees who took The Breakroom Quiz


Job description

Job Summary:

The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs and appropriately assist. The incumbent will utilize several information systems and will interact with all outpatient pharmacy areas. Assists callers with complaints by gathering information to send a message to the appropriate Associate Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Presents a positive responsive image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport with callers from diverse cultural backgrounds. The incumbent must also maintain professional tone, spoken and written, at all times.

Minimum Qualifications:

Associate's degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required. National Pharmacy Technician Certification within 18 months of hire required. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to multitask.

Preferred Qualifications:

Experience with healthcare insurance prior authorization/coding and performing insurance carrier/managed care review preferred.

Work Days:

Monday - Friday between 8:00am and 6:00pm Holidays and weekends as needed based on operational need.

Message to Applicants:

Recruitment Office: Human Resources


What SUNY Upstate Medical University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom