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Manager Pharmaceutical Call Center Jobs (NOW HIRING)

Call Center Manager

Tukwila, WA ยท On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Call Center Manager

Claremore, OK ยท On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Call Center Manager

San Rafael, CA ยท On-site

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV ...

Call Center Manager

Claremore, OK ยท On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Call Center Manager

NJ ยท On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Call Center Manager

Union, NJ ยท On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Call Center Manager

San Rafael, CA ยท On-site

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV ...

Call Center Manager

San Rafael, CA ยท On-site

$75K - $89K/yr

MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and ...

Monday-Sunday | 8:00 AM-5:00 PM | Shifting Schedule, Onsite Lead a High-Performing Customer Service Team The Call Center Manager oversees daily call center operations and supports a team responsible ...

Advantage Septic Service is seeking an experienced, results-driven Call Center Manager who has successfully led Nextar-trained call center withing the home services industry. The ideal candidate ...

A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations. This role ...

Call center

Webster, NY ยท On-site

$12/hr

Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires ...

Call Center Manager

West Covina, CA ยท On-site

$25 - $35/hr

We are seeking a highly organized and experienced Call Center Manager to lead our call center team responsible for scheduling diagnostic imaging procedures such as MRI, CT, X-ray, ultrasound, and ...

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Showing results 21-40

Manager Pharmaceutical Call Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do manager pharmaceutical call center jobs pay per year?

As of Sep 13, 2026, the average yearly pay for manager pharmaceutical call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a manager pharmaceutical call center do?

A manager in a pharmaceutical call center oversees daily operations, manages staff, ensures compliance with industry regulations, and maintains high customer service standards. They often use customer relationship management (CRM) tools and may require knowledge of pharmaceutical products and regulations.
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Call Center Manager

Tukwila, WA โ€ข On-site

$30 - $40/hr

Full-time

Medical, Retirement

Posted 16 days ago


Job description

Call Center Manager

$30–$40 per hour | Full-Time | Tukwila, WA | Monday–Friday, 8:30 AM–5:00 PM

Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and shower renovations. We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance.

This is an excellent opportunity for a results-oriented manager who knows how to coach employees, improve call performance, increase appointment volume, and create accountability around measurable goals.

What You’ll Do

As the Call Center Manager, you will oversee the daily operations and performance of our call center team.

  • Lead, coach, and develop a team of Call Center Representatives
  • Recruit, hire, onboard, and train new team members
  • Monitor individual and team performance and provide regular coaching
  • Establish clear performance expectations and hold employees accountable
  • Track key performance metrics, including call activity, appointment setting, lead conversion, and follow-up
  • Improve call quality, productivity, and overall team performance
  • Oversee inbound customer calls and outbound follow-up activity
  • Ensure leads are contacted promptly and handled professionally
  • Manage appointment scheduling, confirmations, cancellations, and rescheduling
  • Coordinate appointment availability and scheduling with the sales team
  • Work closely with sales leadership to maximize appointment opportunities
  • Resolve escalated customer concerns and service issues
  • Identify and implement improvements to call center processes and workflows
  • Maintain a high standard of customer service and professionalism

What We’re Looking For

  • 1+ year of call center management, call center supervisor, or team leadership experience
  • Experience coaching and developing employees in a performance-driven environment
  • Strong leadership and accountability skills
  • Experience working with KPIs, performance metrics, quotas, or appointment-setting goals
  • Strong customer service and conflict-resolution abilities
  • Excellent verbal and written communication skills
  • Strong organizational, scheduling, and multitasking skills
  • Comfortable using CRM systems and learning new software
  • Strong attention to detail and follow-through
  • Ability to thrive in a fast-paced environment

Experience managing an appointment-setting, inside sales, customer service, or outbound calling team is highly preferred.

Compensation & Schedule

  • Pay: $30–$40 per hour, depending on experience
  • Full-time position
  • Monday–Friday
  • 8:30 AM–5:00 PM
  • On-site position in Tukwila, WA

Why Join Us?

  • Competitive hourly compensation
  • Monday–Friday schedule
  • Hands-on leadership role with autonomy and responsibility
  • Opportunity to directly impact appointment volume and company growth
  • Work closely with sales and operations leadership
  • Growing company with opportunities to make a meaningful impact

Job Type: Full-time

Pay: $30.00–$40.00 per hour

Work Location: In person – Tukwila, WA

Benefits:

  • 401(k)
  • Health insurance

Work Location: In person

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