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Manager Performance Management Jobs in Houston, TX

ABM Industries, Inc.

PMO Manager

Sugar Land, TX · On-site

$110K - $155K/yr

The IT Manager directly manages Project Managers and is responsible for hiring, coaching, performance management, career development, workforce planning, and delivery excellence across the team. In ...

Union Depot

PMO Manager

Sugar Land, TX · On-site

$110 - $155/hr

The IT Manager directly manages Project Managers and is responsible for hiring, coaching, performance management, career development, workforce planning, and delivery excellence across the team. In ...

WhiteWater Express Car Wash

General Manager

Spring, TX · On-site

$62K - $72K/yr

Handle hiring, training, performance management, and employee development. * Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence.

Whitewater Express Car Wash

General Manager

Katy, TX · On-site

$62K - $72K/yr

Handle hiring, training, performance management, and employee development. * Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence.

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Whitewater Express Car Wash

General Manager

Spring, TX · On-site

$62K - $72K/yr

Handle hiring, training, performance management, and employee development. * Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence.

WhiteWater Express Car Wash

General Manager

Katy, TX · On-site

$62K - $72K/yr

Handle hiring, training, performance management, and employee development. * Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence.

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Freebirds

Assistant Manager

Spring, TX · On-site

$14 - $22/hr

Performance is measured against Company values and meeting various financial KPIs, in addition to ... Excellent time management skills with the ability to assign and delegate tasks * Must have a food ...

Freebirds

Assistant Manager

Conroe, TX · On-site

$14 - $22/hr

Performance is measured against Company values and meeting various financial KPIs, in addition to ... Excellent time management skills with the ability to assign and delegate tasks * Must have a food ...

Freebirds

Assistant Manager

Spring, TX · On-site

$14 - $22/hr

Performance is measured against Company values and meeting various financial KPIs, in addition to ... Excellent time management skills with the ability to assign and delegate tasks * Must have a food ...

Freebirds

Assistant Manager

Kingwood, TX · On-site

$14 - $22/hr

Performance is measured against Company values and meeting various financial KPIs, in addition to ... Excellent time management skills with the ability to assign and delegate tasks * Must have a food ...

Atilar Pharma

HR Manager

Houston, TX · On-site

$70 - $90/hr

... performance management processes * Overseeing the development and implementation of HR metrics to measure the effectiveness of HR programs and initiatives * Managing the HRIS system and ensuring ...

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All JobsPerformance Management JobsManager Performance Management JobsManager Performance Management Jobs in Houston, TX

Manager Performance Management information

See Houston, TX salary details

$38.2K

$95K

$146.6K

How much do manager performance management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager performance management in Houston, TX is $95,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a manager performance management?

A Manager Performance Management is responsible for overseeing and enhancing the performance management process within an organization. This role typically involves setting performance standards, designing evaluation systems, coaching managers and employees, and analyzing performance data to drive continuous improvement. They ensure that employees' goals align with organizational objectives and that feedback and development plans are integrated into the company's culture. By fostering a performance-driven environment, they help boost productivity, engagement, and business results.

What are the key skills and qualifications needed to thrive as a manager performance management?

To thrive as a Manager, Performance Management, you need strong analytical abilities, knowledge of HR best practices, and typically a degree in human resources, business, or a related field. Familiarity with HRIS systems, performance management software, and data analysis tools is commonly required, along with certifications like SHRM-CP or PHR being advantageous. Exceptional communication, leadership, and problem-solving skills help you drive engagement and facilitate feedback across teams. These competencies are crucial for effectively aligning employee performance with organizational goals and fostering continuous improvement.

What are some common challenges faced by a manager performance management, and how can they be addressed?

A Manager Performance Management often encounters challenges such as aligning individual goals with overall business objectives, ensuring consistent and fair evaluation processes, and managing resistance to feedback or change. Addressing these challenges requires strong communication skills, the ability to foster a culture of continuous improvement, and the use of clear, data-driven performance metrics. Collaborating closely with HR and department leaders can also help ensure that performance management strategies are transparent, inclusive, and support both employee growth and organizational goals.

What is the difference between Manager Performance Management vs Performance Analyst?

AspectManager Performance ManagementPerformance Analyst
Primary RoleOversees performance management processes, sets goals, and evaluates employee performanceAnalyzes performance data, identifies trends, and provides insights for improvement
Required SkillsLeadership, communication, HR knowledge, performance evaluationData analysis, reporting, problem-solving, HR familiarity
Work EnvironmentHR departments, management teams, organizational settingsData teams, HR analytics, performance review projects
CertificationsSHRM-CP, PHR, HR certificationsData analysis certifications, HR analytics credentials

While both roles focus on performance, the Manager Performance Management leads the overall process and strategy, whereas the Performance Analyst provides data-driven insights to support performance improvements. The manager has broader responsibilities in goal setting and employee evaluation, while the analyst specializes in analyzing performance data to inform decisions.

What are the most commonly searched types of Performance Management jobs in Houston, TX?

The most popular types of Performance Management jobs in Houston, TX are:

What are popular job titles related to Manager Performance Management jobs in Houston, TX?

For Manager Performance Management jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Manager Performance Management jobs in Houston, TX look for?

The top searched job categories for Manager Performance Management jobs in Houston, TX are:

What cities near Houston, TX are hiring for Manager Performance Management jobs?

Cities near Houston, TX with the most Manager Performance Management job openings:

Manager Performance Management jobs near you
Infographic showing various Manager Performance Management job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $95,046 per year, or $45.7 per hour.

Front Office Manager / Assistant General Manager (FOM / AGM)

Texas Hotel Management

Houston, TX • On-site

Full-time

Posted 20 days ago

Job description

We are seeking an experienced, highly motivated, and guest-focused Front Office Manager / Assistant General Manager (FOM / AGM) to oversee front office operations while supporting the General Manager in the overall management of hotel operations.
The ideal candidate will have strong leadership, operational, guest-service, and commercial skills, with the ability to manage teams, maintain exceptional service standards, resolve guest concerns, monitor hotel performance, and ensure smooth day-to-day operations across departments.
This is a hands-on leadership position requiring a strong understanding of Front Office, Rooms Division, Guest Relations, Revenue, Housekeeping coordination, hotel standards, and overall hotel operations.
Key Responsibilities
Front Office & Rooms Division
  • Oversee all daily Front Office operations, including reception, reservations, check-in, check-out, guest services, and concierge functions.
  • Ensure efficient room allocation, arrivals, departures, VIP handling, and group movements.
  • Maintain high standards of guest service throughout the guest journey.
  • Monitor occupancy, room availability, room status, and operational requirements.
  • Ensure accurate handling of cash, billing, deposits, discounts, refunds, and financial transactions.
  • Review daily reports, occupancy reports, revenue reports, and other operational documentation.
  • Ensure proper use and maintenance of the hotel's PMS and front-office systems.
  • Coordinate closely with Housekeeping to ensure timely room readiness and effective room-status management.
  • Handle escalated guest complaints and ensure appropriate and timely resolution.
  • Ensure compliance with hotel policies, SOPs, brand standards, and service standards.
Assistant General Manager Responsibilities
  • Support the General Manager in the overall management and daily operations of the hotel.
  • Act as the Manager on Duty when required and ensure smooth hotel operations in the absence of the General Manager.
  • Coordinate with all departments, including Front Office, Housekeeping, Food & Beverage, Engineering/Maintenance, Sales & Marketing, Finance, and Security.
  • Monitor departmental performance and ensure operational targets are achieved.
  • Identify operational challenges and implement practical solutions to improve efficiency and guest satisfaction.
  • Assist in developing and implementing hotel policies, SOPs, service standards, and operational procedures.
  • Participate in management meetings and provide regular updates regarding operational performance.
  • Assist the General Manager with budgeting, forecasting, cost control, and revenue-management initiatives.
  • Monitor hotel expenses and identify opportunities for operational cost optimization.
  • Support revenue-generating initiatives and maximize occupancy, ADR, RevPAR, and overall hotel profitability.
  • Ensure effective communication between departments and promote teamwork across the property.
  • Assist with staff scheduling, manpower planning, performance management, training, and employee development.
  • Support recruitment and onboarding of operational employees when required.
  • Ensure compliance with health, safety, security, and legal requirements.
  • Monitor hotel facilities and coordinate with Engineering/Maintenance to ensure timely resolution of issues.
  • Maintain strong relationships with guests, corporate clients, vendors, and other stakeholders.
Guest Experience & Service Excellence
  • Establish and maintain a strong guest-centric culture throughout the hotel.
  • Personally engage with VIPs, repeat guests, corporate clients, and guests requiring special attention.
  • Monitor guest feedback, online reviews, complaints, and satisfaction scores.
  • Develop action plans to address recurring guest concerns and improve service quality.
  • Ensure consistent professional standards in communication, appearance, hospitality, and service delivery.
Leadership & Team Management
  • Lead, motivate, coach, and develop Front Office and operational teams.
  • Establish clear performance expectations and monitor employee performance.
  • Conduct regular briefings and operational meetings.
  • Promote accountability, professionalism, teamwork, and a positive workplace culture.
  • Identify training needs and coordinate appropriate training programs.
  • Ensure adequate staffing levels and effective workforce utilization.
  • Address employee performance and operational issues in accordance with company policies.
Commercial & Performance Management
  • Monitor key hotel performance indicators, including:
    • Occupancy
    • ADR (Average Daily Rate)
    • RevPAR
    • Room revenue
    • Guest satisfaction
    • Online reputation
    • Payroll and operational costs
  • Assist in implementing strategies to increase room revenue, occupancy, guest retention, and profitability.
  • Work closely with Sales & Marketing and Revenue teams to maximize business opportunities.
  • Analyze operational reports and recommend improvements to management.
Key Performance Indicators (KPIs)
  • Front Office operational efficiency
  • Guest satisfaction and service quality
  • Guest complaint resolution
  • Occupancy and room revenue performance
  • ADR and RevPAR improvement
  • Check-in/check-out efficiency
  • Room readiness and coordination with Housekeeping
  • Staff productivity and attendance
  • Employee performance and retention
  • Cost control and departmental budget adherence
  • Online guest ratings and reputation
  • Compliance with hotel SOPs and brand standards
  • Overall hotel operational performance
Requirements
Education
  • Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
  • A diploma or professional qualification in Hospitality Management may be considered for candidates with substantial relevant experience.
Experience
  • Minimum 5-8 years of relevant experience in hotel operations, preferably with experience in a Front Office Manager, Rooms Division Manager, Duty Manager, Operations Manager, or Assistant General Manager capacity.
  • Previous experience in a 4-star or 5-star hotel is highly preferred.
  • Candidates with proven experience managing multiple hotel departments will be strongly preferred.
  • Demonstrated experience in Front Office operations, guest relations, team management, and hotel administration.
  • Experience working with hotel PMS systems such as Opera or equivalent is highly desirable.
Required Skills & Competencies
  • Strong leadership and people-management skills.
  • Excellent verbal and written communication skills.
  • Exceptional guest-service and relationship-management abilities.
  • Strong problem-solving and decision-making skills.
  • Excellent organizational and multitasking abilities.
  • Strong knowledge of hotel Front Office and Rooms Division operations.
  • Good understanding of hotel financials, revenue management, and cost control.
  • Ability to analyze operational and financial reports.
  • Strong conflict-resolution and complaint-handling skills.
  • Ability to work effectively under pressure in a fast-paced hotel environment.
  • Strong knowledge of hotel SOPs, service standards, health and safety, and security procedures.
  • Proficiency in Microsoft Office and hotel management/PMS software.
  • Professional appearance, positive attitude, and strong attention to detail.
  • Flexibility to work shifts, weekends, public holidays, and extended hours when operationally required.
Preferred Candidate Profile
The ideal candidate is a hands-on hotel leader who can manage Front Office operations while also taking responsibility for broader hotel operations. The candidate should be commercially aware, guest-focused, operationally strong, and capable of making sound decisions independently.
Strong preference will be given to candidates who have previously worked as an FOM, Rooms Division Manager, Operations Manager, Duty Manager, or AGM and are ready to take on a broader hotel leadership role.

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