Servicing Ops Manager
Johnston, RI · On-site
Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback. * Oversee daily processing of customer account maintenance / servicing-related ...
Servicing Ops Manager
Johnston, RI · On-site
Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback. * Oversee daily processing of customer account maintenance / servicing-related ...
Regional Community Manager
Newport, RI · On-site
$78K - $105K/yr
Support recruiting, onboarding, performance management, and succession planning efforts across the portfolio. Financial Stewardship * Oversee budgeting, forecasting, and financial performance across ...
Regional Community Manager
Newport, RI · On-site
$78K - $105K/yr
Support recruiting, onboarding, performance management, and succession planning efforts across the portfolio. Financial Stewardship * Oversee budgeting, forecasting, and financial performance across ...
Emerging Store Manager
Warwick, RI · On-site
People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.
Emerging Store Manager
Warwick, RI · On-site
People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.
Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...
Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...
Emerging Store Manager
Providence, RI · On-site
Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...
Emerging Store Manager
Providence, RI · On-site
Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...
Servicing Ops Manager
Johnston, RI · On-site
Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback. * Oversee daily processing of customer account maintenance / servicing-related ...
Servicing Ops Manager
Johnston, RI · On-site
Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback. * Oversee daily processing of customer account maintenance / servicing-related ...
Store Manager
North Smithfield, RI · On-site
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure ...
Store Manager
North Smithfield, RI · On-site
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Warwick, RI · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Performance Tester
Smithfield, RI · On-site
... Facility Management Services and Technical Content development as core competencies. Our ... Solid experience in preparation and execution of Performance test scripts At least 4 years of ...
Performance Tester
Smithfield, RI · On-site
... Facility Management Services and Technical Content development as core competencies. Our ... Solid experience in preparation and execution of Performance test scripts At least 4 years of ...
Store Manager
North Smithfield, RI · On-site
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure ...
Store Manager
North Smithfield, RI · On-site
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure ...
Monitor sales performance andtake action to driveresults and address opportunities * Maintain financial controls, including payroll management, shrink control, and operating expenses * Ensure proper ...
Monitor sales performance andtake action to driveresults and address opportunities * Maintain financial controls, including payroll management, shrink control, and operating expenses * Ensure proper ...
Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. ...
Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. ...
Manager Performance Management information
See Rhode Island salary details
$39.2K - $49.3K
3% of jobs
$49.3K - $59.4K
16% of jobs
$63.5K is the 25th percentile. Wages below this are outliers.
$59.4K - $69.5K
15% of jobs
$69.5K - $79.6K
7% of jobs
$79.6K - $89.7K
7% of jobs
The median wage is $93.5K / yr.
$89.7K - $99.8K
4% of jobs
$99.8K - $109.9K
6% of jobs
$109.9K - $120K
16% of jobs
$120.4K is the 75th percentile. Wages above this are outliers.
$120K - $130.1K
6% of jobs
$130.1K - $140.2K
13% of jobs
$140.2K - $150.3K
6% of jobs
$39.2K
$97.5K
$150.3K
How much do manager performance management jobs pay per year?
As of Sep 1, 2026, the average yearly pay for manager performance management in Rhode Island is $97,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $123,400.00 per year, depending on experience, location, and employer.
What is a manager performance management?
A Manager Performance Management is responsible for overseeing and enhancing the performance management process within an organization. This role typically involves setting performance standards, designing evaluation systems, coaching managers and employees, and analyzing performance data to drive continuous improvement. They ensure that employees' goals align with organizational objectives and that feedback and development plans are integrated into the company's culture. By fostering a performance-driven environment, they help boost productivity, engagement, and business results.
What are the key skills and qualifications needed to thrive as a manager performance management?
To thrive as a Manager, Performance Management, you need strong analytical abilities, knowledge of HR best practices, and typically a degree in human resources, business, or a related field. Familiarity with HRIS systems, performance management software, and data analysis tools is commonly required, along with certifications like SHRM-CP or PHR being advantageous. Exceptional communication, leadership, and problem-solving skills help you drive engagement and facilitate feedback across teams. These competencies are crucial for effectively aligning employee performance with organizational goals and fostering continuous improvement.
What are some common challenges faced by a manager performance management, and how can they be addressed?
A Manager Performance Management often encounters challenges such as aligning individual goals with overall business objectives, ensuring consistent and fair evaluation processes, and managing resistance to feedback or change. Addressing these challenges requires strong communication skills, the ability to foster a culture of continuous improvement, and the use of clear, data-driven performance metrics. Collaborating closely with HR and department leaders can also help ensure that performance management strategies are transparent, inclusive, and support both employee growth and organizational goals.
What is the difference between Manager Performance Management vs Performance Analyst?
| Aspect | Manager Performance Management | Performance Analyst |
|---|---|---|
| Primary Role | Oversees performance management processes, sets goals, and evaluates employee performance | Analyzes performance data, identifies trends, and provides insights for improvement |
| Required Skills | Leadership, communication, HR knowledge, performance evaluation | Data analysis, reporting, problem-solving, HR familiarity |
| Work Environment | HR departments, management teams, organizational settings | Data teams, HR analytics, performance review projects |
| Certifications | SHRM-CP, PHR, HR certifications | Data analysis certifications, HR analytics credentials |
While both roles focus on performance, the Manager Performance Management leads the overall process and strategy, whereas the Performance Analyst provides data-driven insights to support performance improvements. The manager has broader responsibilities in goal setting and employee evaluation, while the analyst specializes in analyzing performance data to inform decisions.
What are popular job titles related to Manager Performance Management jobs in Rhode Island?
For Manager Performance Management jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Manager Performance Management jobs in Rhode Island look for?
The top searched job categories for Manager Performance Management jobs in Rhode Island are:
What cities in Rhode Island are hiring for Manager Performance Management jobs?
Cities in Rhode Island with the most Manager Performance Management job openings:
Job description
Description
Servicing Operations Manager - Account Services
The Servicing Operations Manager, Account Services, is responsible for leading a team that supports customer account maintenance, across Consumer Deposit and Savings products. The role oversees daily operations, workflow prioritization, colleague development, risk and control execution, customer issue resolution, and continuous improvement initiatives. The manager partners closely with branches, contact centers, and internal business partners to ensure requests are completed accurately, timely, and in accordance with established service levels and regulatory requirements.
Primary Responsibilities
- Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback.
- Oversee daily processing of customer account maintenance / servicing-related requests.
- Monitor productivity, service levels, quality, and capacity to ensure operational goals are achieved.
- Maintain a strong control environment by ensuring compliance with policies, procedures, and regulatory requirements.
- Utilize data and reporting to manage performance, identify trends, and implement process improvements.
- Partner with Risk, Compliance, Technology, Product, and other business units to support strategic initiatives and operational excellence.
- Drive customer-focused outcomes by identifying and resolving operational issues and improving the overall servicing experience.
Qualifications
- Leadership experience in banking operations, loan servicing, deposit operations, or a related environment.
- Strong analytical, organizational, and problem-solving skills.
- Experience managing productivity, service levels, and operational performance metrics.
- Knowledge of operational risk, controls, and regulatory requirements.
- Demonstrated ability to lead change and drive continuous improvement initiatives.
Preferred Experience
- Consumer Deposit and Loan Servicing experience.
- Familiarity with servicing platforms and workflow management tools.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1ST