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Manager Patient Program Jobs in Washington (NOW HIRING)

Sodexo

Patient Services Manager 1

Washington, DC

Sodexo is seeking Patient Services Manager 1 for Medstar Washington Hospital Center in Washington ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

$50K - $65K/yr

Sodexo is seeking Patient Services Manager 1 for Medstar Washington Hospital Center in Washington ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Aegis Therapies

Program Manager PT

Mclean, VA · On-site

$53/hr

Rehab Program Manager - CCRC: Full-time A Continuing Care Retirement Community (CCRC) offering a ... Interdisciplinary collaboration for providing the best patient care * Medical, dental, vision ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

$67K - $87K/yr

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in ... What You'll Do: * evaluate and develop service levels for the overall Patient Services Program ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

$67K - $87K/yr

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Sodexo

Patient Services Manager 1

Washington, DC

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Aegis Therapies

Program Manager PT

Mclean, VA

$53/hr

Rehab Program Manager - CCRC: Full-time A Continuing Care Retirement Community (CCRC) offering ... Interdisciplinary collaboration for providing the best patient care * Medical, dental, vision ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

Sodexo is seeking Patient Services Manager 1 for Medstar Washington Hospital Center in Washington ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Luminis Health

Patient Access Coordinator

Annapolis, MD

$16.75 - $21.25/hr

Independently prioritize PAC workflow, including work queue management, patient registrations ... program. 8. Shift Coordination: Act in a Shift Coordinator role as needed and assigned under the ...

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

Independently prioritize PAC workflow, including work queue management, patient registrations ... program. 8. Shift Coordination: Act in a Shift Coordinator role as needed and assigned under the ...

Sodexo

Patient Services Manager 1

Washington, DC

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in ... What You'll Do * evaluate and develop service levels for the overall Patient Services Program ...

Sodexo

Patient Services Manager 2

Arlington, VA · On-site

Sodexo is seeking a Patient Services Manager 2 at Virginia Hospital Center in Arlington, VA . VHC ... What You'll Do * mplement performance improvement and quality assurance programs targeted to ...

Sodexo

Patient Services Manager 2

Arlington, VA · On-site

$77K - $100K/yr

Sodexo is seeking a Patient Services Manager 2 at Virginia Hospital Center in Arlington, VA . VHC ... What You'll Do * mplement performance improvement and quality assurance programs targeted to ...

Sodexo

Patient Services Manager 2

Arlington, VA

Sodexo is seeking a Patient Services Manager 2 at Virginia Hospital Center in Arlington, VA . VHC ... What You'll Do * mplement performance improvement and quality assurance programs targeted to ...

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

... steps (Care Management) when unable to find surrogate. 2. Patient Registration and Insurance ... program. 8. Shift Coordination: • Act in a Shift Coordinator role as needed and assigned under ...

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All JobsPatient Program JobsManager Patient Program JobsManager Patient Program Jobs in Washington

Manager Patient Program information

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.
What are popular job titles related to Manager Patient Program jobs in Washington? For Manager Patient Program jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Washington look for? The top searched job categories for Manager Patient Program jobs in Washington are:
What cities in Washington are hiring for Manager Patient Program jobs? Cities in Washington with the most Manager Patient Program job openings:
Manager Patient Program jobs near you
Hospital Based Bilingual Patient Advocate

Hospital Based Bilingual Patient Advocate

Elevate Patient Financial Solutions

Falls Church, VA • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Elevate Patient Financial Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Falls Church, VA with a Monday-Friday schedule from 8:00 AM to 4:30 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
  • Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved.
  • Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
  • Provide exceptional customer service at all times.
  • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
  • Maintain assigned work queue of patient accounts.
  • Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
  • Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
  • Request home visits as needed to acquire documentation.
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
  • Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
  • Regular and timely attendance.
  • All other duties as assigned

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • High School Diploma or GED preferred, except when required by our client.
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
  • Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
  • Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
  • Ability to multitask
  • Ability to function in a fast-paced environment

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Pay Range: $19 - $25 per hour

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