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Manager Passenger Service Jobs (NOW HIRING)

Worldwide Flight Services

$24/hr

Job Summary The Bilingual Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents ...

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Passenger Service

Miami, FL · On-site

Passenger Service Work Location: Miami, FL Job Type: C2C/Fulltime/W2 Job Details ... The Staff Accountant will report directly to the Miami International Airport Office Manager and ...

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How much do manager passenger service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for manager passenger service in the United States is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Manager Passenger Service typically earns less than $10,000 a month, but high-level airline managers or senior airport operations managers can reach or exceed this salary with extensive experience and leadership skills. Such roles often require strong industry knowledge, certifications, and management expertise, but may not always require a college degree. Most high-paying roles in transportation or logistics rely on experience, skills, and certifications rather than formal education alone.

How much does passenger service make?

Passenger service managers typically earn a median annual salary of around $45,000 to $70,000, depending on experience, location, and the size of the transportation company. Salaries can increase with additional certifications, supervisory responsibilities, and years of service.

What is the highest paid position at an airport?

At airports, the highest paid positions are typically executive roles such as airport directors or chief executives, followed by senior management roles like operations or security directors. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee the entire airport's operations and strategic planning.

What is a passenger service manager?

A passenger service manager oversees customer service operations at transportation terminals such as airports or train stations. They coordinate staff, handle passenger inquiries and complaints, ensure safety protocols, and manage daily operations to provide a smooth travel experience.
What cities are hiring for Manager Passenger Service jobs? Cities with the most Manager Passenger Service job openings:
What are the most commonly searched types of Passenger Service jobs? The most popular types of Passenger Service jobs are:
What states have the most Manager Passenger Service jobs? States with the most job openings for Manager Passenger Service jobs include:
Manager Passenger Service jobs near you
IAH Passenger Service Agent

IAH Passenger Service Agent

Swissport International AG

Houston, TX • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Swissport International AG rating

5.9

Company rating: 5.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

34th of 53 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
The expected pay rate is $15/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and Quarantine, as required
  • Make public address announcements as required
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
  • Produce all required, work-related documentation
  • Other duties as assigned

Your profile
  • High School diploma or GED equivalent
  • Passionate about customer service and must have relevant work experience
  • Excellent communication skills (written and verbal) in country specific language
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Attentive to detail and numerate
  • Ability to follow processes and procedures and apply flexible approach when required
  • Must be able to type and learn airline specific computer reservation/ ticketing software
  • Willingness to work in inclement weather

What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!

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