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Manager Operational Excellence Jobs in Massachusetts

Operational Excellence Lead

Somerville, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As an Operations Excellence Lead you will work at the cross section of business, operations, and ... Manage multiple programs or initiatives at the same time with meticulous organization and ...

Operational Excellence Lead

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As an Operations Excellence Lead you will work at the cross section of business, operations, and ... Manage multiple programs or initiatives at the same time with meticulous organization and ...

Manager, Business Operational Excellence

Worcester, MA · On-site

$175K - $208K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Business Operational Excellence, AbbVie Bioresearch Center Inc., Worcester, MA (5 days a week on site). Key Responsibilities * Lead initiatives to reduce operating costs, enhance efficiency ...

Manager, Business Operational Excellence

Worcester, MA

$175K - $208K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manager, Business Operational Excellence, AbbVie Bioresearch Center Inc., Worcester, MA (5 days a week on site). Key Responsibilities * Lead initiatives to reduce operating costs, enhance efficiency ...

Operational Excellence Lead

Somerville, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As an Operations Excellence Lead you will work at the cross section of business, operations, and ... Manage multiple programs or initiatives at the same time with meticulous organization and ...

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Showing results 1-20

Manager Operational Excellence information

See Massachusetts salary details

$15

$24

$41

How much do manager operational excellence jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for manager operational excellence in Massachusetts is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.54 per hour, depending on experience, location, and employer.

What does a manager of operational excellence do?

A manager of operational excellence oversees initiatives to improve business processes, increase efficiency, and reduce costs within an organization. They analyze workflows, implement best practices, and often use tools like Lean or Six Sigma to drive continuous improvement. This role typically requires strong leadership, problem-solving skills, and knowledge of process improvement methodologies.

How does a manager operational excellence typically collaborate with cross-functional teams to drive process improvements?

Managers of Operational Excellence work closely with various departments such as production, quality, finance, and IT to identify inefficiencies and implement best practices. They often lead workshops, facilitate root cause analyses, and coordinate continuous improvement initiatives that require input from different functional areas. Effective communication and stakeholder engagement are essential, as these managers must align diverse teams around common goals and encourage a culture of ongoing improvement. This collaborative approach not only helps achieve operational targets but also fosters strong working relationships across the organization.

What is the difference between Manager Operational Excellence vs Continuous Improvement Manager?

AspectManager Operational ExcellenceContinuous Improvement Manager
Primary FocusOptimizing overall operational processes and strategic initiativesImplementing specific process improvements and incremental changes
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma, Kaizen certifications common
Work EnvironmentCross-departmental, strategic planningProject-based, team-focused
Industry UsageManufacturing, healthcare, financeManufacturing, service industries, logistics

The Manager Operational Excellence role typically involves overseeing broad strategic initiatives to improve overall efficiency across departments, often requiring higher-level certifications and strategic planning skills. In contrast, the Continuous Improvement Manager focuses on implementing specific process improvements and incremental changes within teams or projects. Both roles share similar certifications and industry usage but differ mainly in scope and strategic involvement.

What are the key skills and qualifications needed to thrive as a manager operational excellence, and why are they important?

To thrive as a Manager Operational Excellence, you need a solid background in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving, and a relevant bachelor's degree—often in business or engineering. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Black Belt are typically expected. Strong leadership, communication, and change management skills set outstanding candidates apart in this role. These competencies are crucial for driving efficiency, fostering continuous improvement, and ensuring sustainable organizational success.

What is a manager operational excellence?

A Manager of Operational Excellence is responsible for leading initiatives that improve an organization's processes, efficiency, and productivity. They use methodologies like Lean, Six Sigma, and continuous improvement to identify areas of waste or inefficiency and implement solutions. This role often involves working cross-functionally to drive change, train teams, and ensure that best practices are adopted throughout the organization. The goal is to enhance performance, quality, and customer satisfaction while reducing costs.

What are the most commonly searched types of Operational Excellence jobs in Massachusetts?

The most popular types of Operational Excellence jobs in Massachusetts are:

What are popular job titles related to Manager Operational Excellence jobs in Massachusetts?

For Manager Operational Excellence jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager Operational Excellence jobs in Massachusetts look for?

The top searched job categories for Manager Operational Excellence jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Operational Excellence jobs?

Cities in Massachusetts with the most Manager Operational Excellence job openings:

Infographic showing various Manager Operational Excellence job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,509 per year, or $24.3 per hour.

Project Manager, Operational Excellence

South Shore Health

Weymouth, MA

$67K - $95K/yr

Full-time

Posted 23 days ago


South Shore Health rating

7.8

Company rating: 7.8 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers


Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-23227

Facility:

LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190

Department Name:

SHS Operational Excellence

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)Reporting to the Vice President of Operational Excellence and Clinical Services, the Project Manager, Operational Excellence supports the management of operational initiatives that advance South Shore Health's strategic goals and priorities. This position manages a portfolio of initiatives from intake through stabilization that drive efficiency, productivity, and clinical and operational growth. With a focus on collaboration, communication, and structured project execution, the Project Manager works closely with stakeholders across clinical and operational domains to support decisionmaking, maintain alignment, and ensure project progress. The Project Manager contributes to building organizational project management and process improvement capabilities and supports consistent, reliable execution of operational initiatives.

Compensation Pay Range:

$67,000.00 - $95,800.00

Key Responsibilities:

  • Manages multiple operational projects and supports implementation in partnership with key stakeholders.

  • Conducts project intake and assists in defining scope, timelines, resources, and objectives.

  • Documents current and futurestate workflows and maintains project schedules, risks, and assumptions.

  • Identifies and escalates project risks and supports development of mitigation strategies.

  • Incorporates key performance indicators such as productivity, financial, and patient experience metrics to assess effectiveness of operational initiatives/projects implemented.

  • Utilizes standard methods and tools for performance improvement and problem-solving (PDSA cycles, LEAN, rapid cycle improvements, etc.)

  • Coordinates project communications and prepare summaries and status reports for stakeholders.

  • Supports postproject reviews to identify lessons learned and ensure stabilization.

  • Builds effective relationships with project owners, clinical and operational leaders, IT, and other stakeholders,

  • Maintains project templates and tools to support consistent project executions

  • Supports advancement of project management and process improvement practices across the organization.

  • Utilizes principles of Collaborative Just Culture and High Reliability.

  • Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

  • Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

Job Requirements:

Minimum Education - Preferred

Bachelor's degree, master's degree preferred.

Minimum Work Experience

3-5 years project management experience preferred. Previous healthcare experience strongly preferred.

Required Knowledge, Skills and Abilities:

  • Proven ability to manage crossfunctional projects and coordinate multidisciplinary teams.

  • Skilled in supporting change initiatives and building consensus among diverse stakeholders.

  • Ability to work independently and make sound decisions while meeting time sensitive deadlines.

  • Proven ability to excel and achieve results in a team-oriented, matrixed environment.

  • Strong organizational skills keeping tasks, timelines, and stakeholders aligned.

  • Ability to think analytically and problem-solve.

  • Strong interpersonal, presentation and facilitation skills for engaging a wide range of audiences.

  • Excellent conflict resolution skills.

  • Ability to present facts and recommendations effectively in oral and written form.

  • Knowledge of project management, change management and process improvement techniques and tools.

  • Experience with workflow documentation and process mapping.

  • Basic experience with business case preparation and cost benefit analysis.

  • Strong knowledge of data collection and data analysis techniques.

  • Ability to interpret projectrelated documents.

  • Expertise in Microsoft Office Suite (Excel, Word, PowerPoint and Visio) and Microsoft SharePoint.

  • Ability to analyze data and create visualizations in Microsoft Excel; familiarity and experience with other visualization tools such as Tableau or Power BI, preferred.

  • Commitment to continuous learning and adoption of new tools and technologies.

  • Ability to support innovation and change.

Monday through Friday 8:00am - 4:30pm, onsite position

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:


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About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

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