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Manager Of Telecommunications Jobs (NOW HIRING)

Vitel

Telecommunications Technicians Installers

Belton, MO · On-site

$23 - $29/hr

The Lead Telecommunications Technician will oversee a small team of 1-5 technicians, ensuring high ... Manage the configuration and troubleshooting of network components * Ensure adherence to safety ...

Walmart

Technician, Telecommunications

Gravette, AR

$21 - $40/hr

About the team: Our team consists of skilled technicians organized into specialized groups ... management. * Provide onsite training and support to technicians for troubleshooting, network ...

Walmart

Technician, Telecommunications

Decatur, AR

$21 - $40/hr

About the team: Our team consists of skilled technicians organized into specialized groups ... management. * Provide onsite training and support to technicians for troubleshooting, network ...

Walmart

Technician, Telecommunications

Pea Ridge, AR

$21 - $40/hr

About the team: Our team consists of skilled technicians organized into specialized groups ... management. * Provide onsite training and support to technicians for troubleshooting, network ...

Walmart

Technician, Telecommunications

Tontitown, AR

$21 - $40/hr

About the team: Our team consists of skilled technicians organized into specialized groups ... management. * Provide onsite training and support to technicians for troubleshooting, network ...

Walmart

Technician, Telecommunications

Lowell, AR

$21 - $40/hr

About the team: Our team consists of skilled technicians organized into specialized groups ... management. * Provide onsite training and support to technicians for troubleshooting, network ...

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Manager Of Telecommunications information

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$93.3K

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How much do manager of telecommunications jobs pay per year?

As of Jun 23, 2026, the average yearly pay for manager of telecommunications in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries or higher. These roles typically require extensive experience, advanced technical skills, and leadership capabilities in managing large networks and strategic planning.

What does a telecommunications manager do?

A telecommunications manager oversees the planning, implementation, and maintenance of an organization’s communication systems, including phone networks, internet services, and data transmission. They coordinate with vendors, ensure system security, and optimize network performance, often using tools like network management software. Strong technical knowledge and project management skills are essential for this role.

What is the difference between Manager Of Telecommunications vs Network Manager?

AspectManager Of TelecommunicationsNetwork Manager
Primary FocusOversees telecommunications systems, including voice, data, and video communication infrastructureManages computer networks, including LAN, WAN, and network security
Required CertificationsTelecommunications certifications (e.g., Cisco CCNA, CompTIA Network+)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentTelecom service providers, large corporations, government agenciesIT departments, tech companies, large organizations
Industry UsageTelecommunications, broadcasting, IT servicesInformation technology, cybersecurity, enterprise IT

While both roles involve network infrastructure, the Manager Of Telecommunications primarily focuses on communication systems like phone and data transmission, whereas the Network Manager concentrates on computer network performance and security. Both roles require similar certifications and often work within the same industry environments, but their specific responsibilities differ based on communication versus data network management.

How does a Manager of Telecommunications typically collaborate with IT and operations teams to ensure seamless communication infrastructure?

A Manager of Telecommunications regularly works alongside IT and operations teams to design, implement, and maintain robust communication systems. This collaboration often involves coordinating on network upgrades, troubleshooting connectivity issues, and aligning telecom strategies with the organization's broader technology goals. Effective communication and project management skills are essential, as the role requires balancing technical requirements with operational needs to minimize downtime and ensure reliable service across departments.

What jobs pay 2000 a day?

In the field of telecommunications management, high-paying roles such as senior managers or consultants can earn around $2,000 per day, especially with extensive experience, specialized skills, and certifications. These roles often involve overseeing large networks, strategic planning, and project management in complex environments. Such compensation typically requires advanced expertise and may include contract or consulting positions.

What does a Manager of Telecommunications do?

A Manager of Telecommunications oversees the planning, installation, and maintenance of an organization's communication systems, including phone, data, and network infrastructure. They manage technical teams, coordinate with vendors, and ensure that telecommunications systems are reliable, secure, and meet business needs. Their responsibilities often include budgeting, troubleshooting, and staying up to date with the latest technologies to improve efficiency and connectivity in the organization.

What are the key skills and qualifications needed to thrive as a Manager of Telecommunications, and why are they important?

To thrive as a Manager of Telecommunications, you need a strong background in network infrastructure, telecommunications systems, and project management, often supported by a degree in information technology or related field. Familiarity with technical tools such as VoIP platforms, PBX systems, network monitoring solutions, and certifications like Cisco CCNA or CompTIA Network+ is typically required. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and coordinate with stakeholders. These skills and qualifications are vital to ensure reliable communication networks, efficient team operations, and alignment with organizational goals.

What kind of jobs in media bring in $150,000 a year?

High-paying media jobs that can earn $150,000 or more annually include senior roles such as media directors, broadcast engineers, and executive producers, often requiring extensive experience, advanced skills, and industry certifications. These positions typically involve leadership, technical expertise, and managing large teams or projects in television, radio, or digital media environments.
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Manager Of Telecommunications jobs near you
Director of Telecommunications

Director of Telecommunications

Boston Medical Center

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Boston Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

478th of 1,002 rated hospitals

Job description

POSITION SUMMARY:
The Director of Telecommunications provides strategic and operational leadership for the organization's enterprise-wide telecommunication systems, including RingCentral, Avaya, and Cisco platforms. This role is responsible for developing and executing a comprehensive contact center strategy that supports clinical operations, enhances the patient and member experience, and promotes efficient staff collaboration across hospital campuses, ambulatory sites, and health plan service teams.
The Director will also lead the modernization of voice and contact center platforms, playing a key role in both care delivery and health plan operations such as member services, claims, provider relations, and utilization management. A critical component of this role is integrating telephony and mobility platforms with clinical and business systems, ensuring that communication tools support the organization's broader digital transformation goals.
The Director will also work in close partnership with IT Operations to provide strategic direction for the organization's enterprise mobile device program, with a focus on supporting clinical, operational, and administrative workflows.
Position: Director of Telecommunications
Department: Tech Support
Schedule: Full Time
Location: Remote
ESSENTIAL RESPONSIBILITIES / DUTIES:
Strategic Leadership & Planning:
  • Lead the development of a multi-year telecommunications and contact center strategy, aligning voice and omnichannel capabilities with the goals of both clinical care and health plan operations.
  • Partner with senior leadership across Patient Access, Member Services, Care Management, and Pharmacy to define unified communication strategies that support member engagement and operational efficiency.
  • Lead multi-year planning for telephony and contact center modernization, including the consolidation and migration of legacy systems to cloud-based platforms (e.g., RingCentral UCaaS, NICE CXone, etc.).
  • Drive digital transformation of voice systems, including cloud migration, AI-powered virtual agents, and omnichannel integration (voice, SMS, email, chat).

Operational Oversight:
  • Oversee day-to-day operations and performance of enterprise voice infrastructure across RingCentral, Avaya, and Cisco platforms supporting hospital campuses, ambulatory sites, member services, and remote users.
  • Direct a team of telecom engineers and administrators responsible for deployment, support, and troubleshooting of voice and contact center technologies.
  • Ensure system resiliency, compliance (e.g., HIPAA), and high availability of all telecommunications services supporting clinical care, safety systems, and business operations.
  • Monitor and report on system performance, call quality, and key performance indicators (KPIs) related to contact center efficiency and patient satisfaction.

Mobility Program Oversight:
  • Provide strategic direction for the organization's enterprise mobile device program.
  • Support the execution of large-scale mobility and paging modernization projects, including software/hardware upgrades and infrastructure improvements.
  • Ensure mobility services are aligned with the broader telecommunications and digital transformation goals of the organization.

Contact Center Strategy & Innovation:
  • Lead the design and implementation of next-generation contact center solutions that enhance patient access, member services, care coordination, and call handling across departments.
  • Enable and optimize self-service options for patients and members through IVRs, chatbots, and web portals.
  • Integrate contact center platforms with EHR (e.g., Epic), CRM (e.g., Salesforce), M365, and claims processing systems.

Vendor & Budget Management:
  • Manage vendor relationships, contracts, licensing, and service level agreements (SLAs) and assess cost-saving or service-improving opportunities.
  • Develop and oversee capital and operating budgets related to telecommunications infrastructure and strategic initiatives.
  • Negotiate with vendors to optimize cost, performance, and support alignment with health system priorities.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required.
JOB REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Information Technology, Telecommunications, or a related field; and10+ years of progressive leadership experience in telecommunications or IT infrastructure, preferably in a healthcare setting; or equivalent combination of education and experience.
  • Strong experience managing RingCentral, Avaya, or Cisco voice platforms in a complex, multi-site environment.
  • Demonstrated success leading contact center strategy and operations, preferably in a health system or hospital network.
  • Experience integrating voice platforms with EHR (e.g., Epic), CRM (e.g., Salesforce), and claims or case management systems.

PREFERRED EDUCATION AND EXPERIENCE:
  • Master's degree

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED:
  • N/A

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED:
  • Avaya Certified Implementation Specialist (ACIS)
  • Cisco Certified Network Associate - Collaboration (CCNA Collaboration)
  • RingCentral Admin Certification

KNOWLEDGE, SKILLS & ABILITIES (KSAs):
  • Extensive knowledge of enterprise voice and unified communications technologies, including RingCentral, Avaya, Cisco, VoIP, SIP, and UCaaS platforms.
  • Strong expertise in contact center platforms (e.g., NICE CXone), including design, operations, and performance optimization.
  • Solid understanding of healthcare delivery systems, ambulatory care, and health plan operations (e.g., member services, claims, provider support, care management).
  • Familiarity with healthcare and health plan regulatory requirements, including HIPAA, HITRUST, and CMS contact center standards.
  • Proven ability to develop and execute strategic roadmaps aligned with organizational goals across clinical and administrative domains.
  • Strong vendor management skills, including contract negotiation, service level management, and vendor performance oversight.
  • Demonstrated project and program management skills, with the ability to lead complex, cross-functional initiatives.
  • Financial acumen with experience in telecom budgeting, forecasting, and cost optimization.
  • Exceptional leadership and team-building capabilities, with a track record of mentoring high-performing teams.
  • Excellent communication and executive presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Ability to drive innovation, adopt emerging technologies (e.g., AI virtual agents, omnichannel platforms), and support digital transformation in both care delivery and payer environments.
  • Deep understanding of VoIP, SIP, UCaaS, PBX systems, IVRs, and contact center technologies such as NICE CXone
  • Strong knowledge of Apple and Android mobile devices
  • Strong knowledge of mobile device management platforms
  • Strong understanding of healthcare operations, patient access models, and the regulatory landscape (e.g., HIPAA).
  • Excellent leadership, communication, vendor management, and cross-functional collaboration skills.

Boston Medical Center Health System (BMCHS) is a ~$6 billion integrated academic health care system whose purpose is to transform the outcomes of low(er) income and vulnerable populations in Massachusetts, New Hampshire and beyond. Anchored by Boston Medical Center, BMCHS has evolved to encompass six major entities: Boston Medical Center, WellSense Health Plan, Boston University Medical Group, Boston HealthNet (a network of community health centers), Boston Accountable Care Organization, and Clearway Health (a specialty pharmacy services provider).
BMC Health System occupies a unique position in the MA and US healthcare landscape. Over 60% of clinical care is in (near) full risk arrangements, and there is a strong commitment to value based care, and to addressing the core health drivers (social determinants of health) in the communities that BMCHS serves. BMCHS's patients disproportionately come from communities of color, so BMCHS is deeply invested in addressing health inequities both within the organization, and in partnership with community organizations. Through WellSense Health Plan, BMCHS covers over 40% of all Massachusetts' Medicaid members in exclusive payer-provider partnerships with eight accountable care organizations. Lastly, BMCHS's academic enterprise provides a strong foundation of talent to study and disseminate its experience and to shape the health system more broadly.
Compensation Range:
$122,000.00- $177,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

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Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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