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Manager Of Technical Operations Jobs in Florida (NOW HIRING)

eMed LLC

Head of Technical Operations

Miami, FL · On-site

Head of Technical Operations Miami Headquarters eMed is transforming healthcare through technology ... Build scalable implementation methodologies, project management standards, and customer onboarding ...

Material Bank

Technical Operations Engineer

Boca Raton, FL · On-site

$66K - $89K/yr

As a Technical Operations Engineer, you will drive the development of the systems, tools ... Integrate internal and external platforms through REST APIs and webhooks, including CRM, ERP, ...

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Manager Of Technical Operations information

What are some common challenges faced by a Manager of Technical Operations, and how can they be addressed?

A Manager of Technical Operations often encounters challenges such as balancing resource allocation, managing cross-functional teams, and ensuring timely project delivery while maintaining high technical standards. Effective communication and proactive problem-solving are essential for navigating these challenges. Building strong relationships with both technical staff and other departments, as well as implementing clear processes and regular progress reviews, can help mitigate obstacles and drive operational success.

What are the key skills and qualifications needed to thrive as a Manager of Technical Operations, and why are they important?

To thrive as a Manager of Technical Operations, you need a solid background in operations management, technical expertise in relevant systems, and a bachelor's degree in engineering, information technology, or a related field. Familiarity with IT service management tools (like ServiceNow), project management software, and certifications such as ITIL or PMP are typically required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These skills ensure efficient technical operations, effective team management, and the successful delivery of business objectives.

What is the difference between Manager Of Technical Operations vs Network Operations Manager?

AspectManager Of Technical OperationsNetwork Operations Manager
Primary FocusOverseeing technical processes, systems, and infrastructure across departmentsManaging network infrastructure, security, and performance
Required CredentialsTechnical certifications (e.g., ITIL, PMP), relevant experienceNetworking certifications (e.g., CCNA, CCNP), technical experience
Work EnvironmentIT departments, cross-functional teams, technical operationsNetwork teams, data centers, security teams
Industry UsageCommon in tech, manufacturing, and service industriesPrimarily in IT, telecommunications, and data services

The Manager Of Technical Operations oversees broad technical processes and infrastructure, while the Network Operations Manager focuses specifically on network systems and security. Both roles require technical certifications and experience but differ in scope and specialization.

What does a Manager of Technical Operations do?

A Manager of Technical Operations oversees the day-to-day technical activities within an organization, ensuring that systems, networks, and technical teams run efficiently. They coordinate technical projects, manage staff, and ensure that all technical operations align with organizational goals. Their responsibilities often include troubleshooting issues, implementing new technologies, optimizing processes, and ensuring compliance with industry standards. Effective communication and leadership skills are essential, as they serve as a bridge between technical teams and upper management.
What are the most commonly searched types of Of Technical Operations jobs in Florida? The most popular types of Of Technical Operations jobs in Florida are:
What cities in Florida are hiring for Manager Of Technical Operations jobs? Cities in Florida with the most Manager Of Technical Operations job openings:
Manager Of Technical Operations jobs near you
Infographic showing various Manager Of Technical Operations job openings in Florida as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Head of Technical Operations

eMed LLC

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Head of Technical Operations
Miami Headquarters
eMed is transforming healthcare through technology, diagnostics, and enterprise wellness solutions. As we continue to scale nationally, we're looking for an operational leader who thrives on building systems, creating structure, and delivering exceptional customer experiences.
As the Head of Technical Operations, you'll own the operational journey after the sale-leading customer implementations, technical operations, onboarding, service delivery, and long-term customer success. You'll partner closely with our commercial, product, engineering, and clinical teams to build scalable processes that ensure every customer launches successfully and continues to realize value throughout their partnership with eMed.
This is a highly cross-functional executive leadership role focused on operational excellence, customer satisfaction, and building the infrastructure needed to support eMed's next stage of growth.
WHAT YOU'LL DO
  • Lead all customer implementations, onboarding, and operational delivery to ensure successful, on-time go-lives
  • Build scalable implementation methodologies, project management standards, and customer onboarding frameworks
  • Own the technical path to implementation by partnering with Product, Engineering, Clinical Operations, and Customer Support
  • Develop and maintain standardized operating procedures (SOPs) across implementation, integrations, customer support, and service delivery
  • Build and lead the Customer Success organization, driving customer adoption, satisfaction, retention, and long-term partnership growth
  • Monitor customer health metrics, operational KPIs, and implementation performance while proactively addressing risks
  • Establish scalable customer support processes that grow alongside the business
  • Partner closely with the Head of GTM Operations to ensure seamless transitions from sales to implementation and ongoing customer success
  • Drive continuous improvement initiatives across customer-facing operations to improve efficiency, quality, and scalability
  • Build and mentor high-performing operational teams while fostering a culture of accountability, execution, and customer obsession
QUALIFICATIONS
Required
  • 8+ years of leadership experience in operations, implementation, customer success, service delivery, or related functions
  • Proven success leading customer-facing operational teams within high-growth organizations
  • Strong experience building scalable operational processes, SOPs, and implementation frameworks from the ground up
  • Demonstrated ability to lead complex cross-functional initiatives involving Product, Engineering, Clinical Operations, Commercial, and Customer Support
  • Excellent project management, organizational, and executive communication skills
  • Strong analytical mindset with experience using operational metrics to drive business decisions
Preferred
  • Experience in healthcare, digital health, diagnostics, or enterprise SaaS environments
  • Familiarity with customer success platforms, implementation project management tools, and CRM systems
  • Experience working alongside GTM Operations, Revenue Operations, or Commercial leadership in a high-growth organization
  • Proven track record scaling operations through periods of rapid company growth
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401(k) with Company Match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short-Term & Long-Term Disability
  • Training & Development
  • Catered Breakfast & Lunch Daily, Snacks
  • Wellness Resources

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